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Als u precies weet waarover w vraag gaat dan kunt u een van deze categorieën kiezen. Categorieën:
Resultaten:
Q (Q&A-173|523):
Which BIOS settings do I need to adjust when using 13.3” Side Panel?(3/1/2023)
A:Before using your side panel, please set "Primary Graphics Adapter” to "Onboard” in the BIOS settings to ensure the display work properly.
Intel 700 series:
To do so, please go to "Advanced”> "Chipset Configuration” and set "Primary Graphics Adapter” to "Onboard”. Then press [F10] to save the settings and restart the system.
AMD AM5:
Please go to "Advanced”> "Onboard Device Configuration” and set "Display Priority” to "Internal Graphics”. Then press [F10] to save the settings and restart the system.
Q (Q&A-167|512):
How do I know the power supply is the single rail type or multi rail type?(3/1/2022)
A:You can check the label on the power supply, it show the detailed specification of the power supply.
If you only see one "+12V” on your power supply, it means your power supply is "single rail” design.
For example.
If you only see multiple"+12V” on your power supply, it means your power supply is "multi rail” design.
For example.
Q (Q&A-164|504):
How do I check if the system can support Secure Boot?(10/1/2021)
A:In order to use Secure Boot, the drive with the operating system must use GPT partition style. Please refer to below steps to check the partition style.
Step 1: Right-click the Windows button on the desktop and select "Disk Management”.
Step 2: Right-click the disk where Windows is installed and select the "Properties”.
Step 3: Click the "Volumes” tab and check if the partition style is "GPT”.
Step 4: If the partition style is "MBR”, please make a backup of important data on the system and refer to steps 5 - 7 to convert the partition style to GPT.
Step 5: Type "CMD" in the Windows search bar, right-click on "Command Prompt” and choose to run as administrator.
Step 6: Type the command "mbr2gpt /convert /allowFullOS” to convert the partition style and press [Enter].
Step 7: Restart the system and the BIOS Mode/Partition style will be converted to UEFI/GPT.
Q (Q&A-163|503):
If I have two or three PSUs for my mining system, how do I connect the PSUs to the H510 Pro BTC+ and the graphics cards?(8/1/2021)
A:Please refer to the images below.
[Recommended connections when using two power supplies]
[Recommended connections when using three power supplies]
Q (Q&A-160|498):
How to enable C.A.M in the BIOS? Also known as Resizable BAR.(4/1/2021)
A:Step 1: On the ASRock website please find the BIOS download page for you motherboard.
Check the descriptions to see if C.A.M. is supported already.
Intel 500-series models support C.A.M. since the first version.
Step 2: While the system is starting press "DEL” to boot into BIOS setup and go to BIOS\Boot\CSM.
If you cannot find the CSM menu then please set "Fast Boot” to "Disabled”.
Step 3: In BIOS\Boot\CSM please set "CSM” to "Disabled”.
Step 4: Go to BIOS\Advanced\Chipset Configuration and set "Above 4G Decoding” to "Enabled”.
Step 5: After step 4, the option "C.A.M” will appear below the option "Above 4G Decoding”.
Please set it to "Enabled”.
Step 6: Press "F10” to save the settings and restart the system.
Q (Q&A-159|496):
How can I clear the CMOS on my Intel 500 series motherboard?(2/1/2021)
A:Please follow the steps below.
Step 1: Disconnect the PSU from the motherboard.
Step 2: Find the CLRMOS header by referring to the motherboard user manual.
Below picture shows what the header should look like.
Step 3: Use a conductive metal object to short the CLRMOS header for at least 30 seconds. You can use for example a paperclip, key, coin or a screwdriver.
Step 4: Remove the metal object from the CLRMOS header and then wait at least 5 more minutes.
Step 5: After 5 minutes please reconnect the PSU and power on the system.
Q (Q&A-156|492):
How do I enable Optane H10 when another Intel M.2 SSD is installed on Intel 300/400 series platform?(9/1/2020)
A:To enable an Optane H10 while another Intel M.2 SSD is installed, please refer to the following steps:
Step 1. Make sure that H10 Optane memory is installed in the Optane supporting M.2 socket by checking the storage section of the motherboard web page.
Step 4. Enable the Teton Glacier Mode in BIOS and press F10 to save the settings.
Advanced\Storage Configuration\Teton Glacier Mode\Dynamic Configuration for Hybrid Storage Device Enable
Step 5. Launch the Intel Optane Memory and Storage Management tool from the Microsoft store.
Step 6. Enable Optane memory. (One restart is required)
Step 7. After the system has restarted, the Optane Management tool will show Optane memory is enabled.
Q (Q&A-155|491):
I have added a WiFi module to my system. How do I install the WiFi antennas for the motherboard with flexible integrated I/O Shield?(8/1/2020)
A:To install the WiFi antennas, please refer to the following steps to remove I/O armor from the motherboard.
Step 1.
Please remove the two screws from the bottom side of the motherboard before removing the
I/O armor. The positions of the screws are indicated as below.
*The diagrams shown here are for reference only. The screws might be in a different position on
your motherboard
Step 2.
To remove the I/O Armor, slide the I/O Armor outwards until it disengages from the notches (A), and lift it up (B). Then unplug the IO_LED_HEADER1 cable (C).
*The diagrams shown here are for reference only. The headers might be in a different position on
your motherboard
Step 3.
Install WiFi antennas at the I/O shield.
Q (Q&A-146|481):
How can I enable wake on LAN function under S5 status in Windows 10 with Intel I211 LAN port?(8/1/2019)
A:Step 1: Please visit ASRock website to download the Intel LAN driver. https://www.asrock.com/mb/index.asp
Step 2: Refer to the FAQ from the following link to modify the shutdown behavior under Windows 10. https://www.asrock.com/support/faq.asp?id=408
Step 3: Go to device manager and right click the "Intel® I211/I219 Gigabit Network Connection” LAN device to choose the "Properties”.
Step 4: Intel LAN driver may have two different "Properties”.
(A) The driver supports "Power saver and Wake on LAN” Option.
Please go to Power management to check all of Wake on LAN function.
(B) The driver supports "Enabled PME” Option.
Go to "Advanced” and enable the "Enabled PME” option.
Q (Q&A-145|476):
How do I enable the AMD ReLive function?(3/1/2019)
A:Please refer to the following steps to enable the AMD ReLive function.
Step 1 – Go to ASRock website to download the AMD driver.
Link: https://www.asrock.com/Graphics-Card/index.asp
Step 2 – Select "Install Radeon ReLive” after the driver installation.
Step 3 – Go to the ReLive page and switch ReLive to ON to enable the function.
Step 4 – The ReLive function is enabled.
Q (Q&A-145|475):
I can't install the graphics card driver. How can I solve it?(3/1/2019)
A:1. Please download the latest display driver from the official website.
Link: https://www.asrock.com/Graphics-Card/index.asp
2. Make sure your graphics driver version is compatible with the current Operation System.
3. Right click on "Computer” and select "Manage”.
4. Click "Device Manager” and double click "Display adapters”.
5. Right click on the graphics card and click "Update driver”.
6. Click "Browse my computer for driver software”.
7. Browse for the latest driver downloaded in Step 1.
8. Once the driver is installed successfully, you will see the model name of the card.
Q (Q&A-145|474):
I have intermittent black screen or display loss problems. What should I do?(3/1/2019)
Q (Q&A-145|478):
If there is a new driver available on ASRock website for my graphics card, should I update the driver?(3/1/2019)
A:A new driver may be needed for the following reasons:
1. To support new products or new features
2. To optimize graphics performance or game performance
3. To fix known issues or refine existing features
If your system is working properly, we do not recommend updating the driver.
If you need to update the new driver, you must first uninstall the original driver, restart the computer, and then install the new driver.
Q (Q&A-145|479):
I have installed a graphics card on my system, but monitor doesn't display the signals. What should I do?(3/1/2019)
A:Please refer to the following suggestions to check your system.
1. Unplug the graphics card and see if the system can display from onboard graphics. If not, the problem may be caused by other peripherals instead of the graphics card.
2. Check the cable connections between the graphics card and your monitor.
3. Make sure the PCIe power cable is well connected to the graphics card.
4. Ensure the input signal setting of the monitor is properly configured for the graphics output (DVI, HDMI, DP…).
5. If your motherboard supports more than one PCIe slot, please install the graphics card to other PCIe slot and try again.
Q (Q&A-145|477):
Can I use a DVI to D-sub adaptor for the ASRock RX500 series?(3/1/2019)
A:The RX500 series do not support D-sub outputs, so DVI to D-sub adaptors are not supported.
As for a HDMI/DP to D-sub convertor, the third-party adapter chip will be required, which may occur some problems such as no signal, no system display, etc.
We strongly recommend users using a direct DP, HDMI or DVI connection to the card.
Q (Q&A-125|415):
How to write MAC address of your motherboard?(6/1/2016)
A:1. Please open the chassis and you can find a white sticker at the edge of board with 12-digit MAC ID.
3. Extract (Unzip) the file as "MAC161B”folder then put entire folder into a bootable USB flash drive root directory.
4. Boot up system than press [F11]to enter the Boot Menu, select your USB Flash, afterwards.
5. Under DOS environment, please key in the command as follow:
Cd MAC161B
MAC CXXXXXXXXXXXX
(XXXXXXXXXXXXis MAC Address;please refer to the step1 to check the MAC Sticker)
6. After Key in the instruction, the system will flash MAC address automatically.
7. When "Done" showing, the MAC address already been flash successfully.
You can reboot the system into OS.
Q (Q&A-122|405):
Kiedy próbuję użyć 64-bitowego systemu operacyjnego na wirtualnej maszynie VMware, system wyrzuca komunikat "This host supports Intel VT-X, but Intel VT-X is disabled" ("Ten gospodarz obsługuje Intel VT-X, lecz Intel VT-X jest wyłączony/niedostępny").(12/1/2015)
A:Please configure "Intel Virtualization Technology" in the BIOS to enable VT-x.
(BIOS -> Advanced -> CPU Configuration -> Set "Intel Virtualization Technology" to "Enabled")
Q (Q&A-122|408):
How can I change Windows 10 shut down behavior from Hibernate (S4) to shut down (S5)?(12/1/2015)
A:Please follow the steps under Windows 10 as below.
1. Open [System] under Windows 10.
2. Select [Power & sleep] and enter [Additional power settings]
3. Select [Change what the power buttons do].
4. Select [Change settings that are currently unavailable].
5. Uncheck [Turn on fast startup], then save changes.
6. Done.
Q (Q&A-119|399):
After I've upgraded the Killer LAN driver from ver: 1.1.52.1451 to ver: 1.1.54.1506 under Windows 10, the LAN port doesn't work. How do I fix this?(8/1/2015)
A:If you've updated the Killer LAN driver from version 1.1.52.1451 to newer versions under Windows 10 x86/x64, it might cause the LAN driver to malfunction. Please follow the steps below to fix this problem.
Step 1: Open Device Manager and uninstall the Killer LAN driver.
Step 2: Select the checkbox and press [OK].
Step 3: Scan for hardware changes.
Step 4: Execute the new Killer LAN driver 1.1.54.1506 or newer versions and press [Remove] then restart the system.
Step 5: Install the new Killer LAN driver and then restart the system.
Q (Q&A-115|384):
Wanneer 3DMark draait hangt het systeem tijdens sommige tests of krijg ik soms de foutmelding "process exited unexpectedly". Wat kan ik doen?(12/1/2014)
A:Controleer of de BIOS optie "APCI HPET table" is ingeschakeld, or zet de "Systeminfo Scan" optie uit in 3DMark.
Voor meer suggesties over 3DMark kunt u de 3DMark FAQ raadplegen op: http://www.futuremark.com/support/3dmark
Q (Q&A-110|362):
Na de installatie van alle stuurprogramma's van de ondersteunings-CD zijn er nog twee onbekende apparaten; "IKBMON_01" en "IMSMON_01" in apparaat beheer op mijn H61 serie. Welke stuurprogramma's moet ik hier voor installeren? (2/1/2014)
Q (Q&A-107|356):
Wanneer ik Windows 8.1 in GPT modus installeer staat er een watermerk in de hoek rechtsonder; "Secure boot isn't configured correctly". Hoe kan ik dit verhelpen?(10/1/2013)
A:Ga naar de BIOS\Security pagina om [Secure Boot] aan te zetten en kies "Install Default Secure Boot Keys", druk hierna op [F10] om de instellingen op te slaan en het systeem opnieuw op te starten .
Q (Q&A-107|357):
Wanneer ik de Sunlogin App gebruik om mijn systeem te besturen via een Android systeem, is er een foutmelding tijdens de remote desktop controle. Hoe los ik dit probleem op?(10/1/2013)
Q (Q&A-106|353):
Wanneer ik een 4-pin stroomaansluiting kabel op de Wi-SD box aansluit kan mijn systeem niet worden uitgeschakeld. Wat moet ik doen?(9/1/2013)
A:De Wi-SD box kan normaal functioneren zonder extra 4-pin vermogen.
Refereer aan onderstaande stappen om de Wi-SD box te installeren
Q (Q&A-105|346):
Welke montagegaten zijn vereist voor de installatie van een micro-ATX moederbord op een ATX en micro-ATX combo chassis?(7/1/2013)
A:Raadpleeg de afbeelding voor de montagegaten voor ATX en micro-ATX form factors.
Stap1. Plaats de koperen pilaren in montagegaten B, C, F, H, J, L en M.
Stap2. Voor de plaatsen R en S controleert u of de schroefgaten op uw moederbord aanwezig zijn.
Installeer uw moederbord op de koperen pilaren.
Q (Q&A-103|340):
Hoe installeer ik een CPU op socket 115x moederborden?(3/1/2013)
A:Er zijn twee verschillende types CPU beschermingsplaten, controleer welk type u hebt en volg daarna onderstaande stappen op om de CPU te installeren.
Type A: CPU beschermingsplaat bovenop de CPU socket. Stap 1. Open de CPU socket zonder de CPU beschermingsplaat te verwijderen: Koppel de hefboom los door hem omlaag te drukken en onder de haak vandaan te halen. Op dit moment hoeft u de beschermingsplaat niet te verwijderen.
Stap 2. Plaats de 115x-Pin CPU: Verzekert u zich er van dat u ziet waar Pin1 en de twee oriëntatie inkepingen moeten komen en plaats dan voorzichtig de CPU in de socket.
Stap 3. Sluit de socket: Duw de hefboom omlaag, en zet hem weer vast onder de retentie tab. De beschermingsplaat zal nu vanzelf loskomen.
Type B: CPU beschermingsplaat in de CPU socket. Stap 1. Open de CPU socket: Koppel de hefboom los door hem omlaag te drukken en onder de haak vandaan te halen.
Stap 2. Verwijder de CPU beschermingsplaat: Houdt uw wijsvinger op de bovenste rand van de PnP (Pick and Place) Cap. Gebruik uw duim om de PnP Cap uit de CPU socket te verwijderen door de cap tab omhoog te tillen.
Verwijder de PnP Cap NOOIT zoals in de afbeelding met het rode kruis aangegeven. Het incorrect verwijderen van de PnP Cap kan de CPU socket contacten beschadigen.
Stap 3. Plaats de 115x-Pin CPU: Verzekert u zich er van dat u ziet waar Pin1 en de twee oriëntatie inkepingen moeten komen en plaats dan voorzichtig de CPU in de socket.
Stap 4. Sluit de socket: Duw de hefboom omlaag, en zet hem weer vast onder de retentie tab.
Q (Q&A-103|341):
Ik kan geen bestanden kopiëren via ASMedia USB3.0 poorten wanneer ik XFast USB in Windows 8 gebruik. Hoe los ik dit probleem op? (3/1/2013)
A:Als u gebruik wilt maken van XFast USB op een ASMedia USB3.0 poort, verwijdert u het ASMedia USB3.0 stuurprogramma en gebruikt u het standaard Windows 8 stuurprogramma.
Q (Q&A-102|334):
Wat is Dr. Debug en hoe los ik problemen op aan de hand van deze codes?(2/1/2013)
A:Dr. Debug wordt gebruikt om codes weer te geven die voor verschillende problemen die uw systeem tegen kan komen staan. Raadpleeg het onderstaande diagram voor de desbetreffende Dr. Debug codes, en hoe u de problemen kunt oplossen.
Code
Omschrijving
00
Controleer alstublieft of de CPU correct is geplaatst en leeg daarna het CMOS.
0d
Probleem gerelateerd aan geheugen, videokaart of andere apparaten. Leeg het CMOS, plaats het geheugen en de videokaart opnieuw en verwijder andere USB en PCI apparaten.
01 - 54 (behalve 0d), 5A- 60
Probleem gerelateerd aan geheugen. Plaats de CPU en het geheugen opnieuw en leeg hierna het CMOS. Als het probleem aanhoudt kunt u proberen om en om slechts één geheugen module te plaatsen, of andere modules te gebruiken.
55
Het geheugen kon niet worden gedetecteerd. Plaats het geheugen en de CPU opnieuw. Als het probleem aanhoudt kunt u proberen om en om slechts één geheugen module te plaatsen, of andere modules te gebruiken.
61 - 91
Chipset initialisatiefout. Druk alstublieft op reset of leeg het CMOS.
92 - 99
Probleem gerelateerd aan PCI-E apparaten. Plaats de PCI-E apparaten opnieuw, of probeer ze in een andere sleuf te plaatsen. Als het probleem aanhoudt verwijdert u alle PCI-E apparaten, of probeert u het opnieuw met een andere videokaart.
A0 - A7
Probleem gerelateerd aan IDE of SATA apparaten. Plaats alstublieft de IDE en SATA apparaten opnieuw. Als het probleem aanhoudt leegt u het CMOS en kunt u proberen alle SATA apparaten af te sluiten.
b0
Probleem gerelateerd aan geheugen. Plaats de CPU en het geheugen opnieuw. Als het probleem aanhoudt kunt u proberen om en om een enkele geheugen module te plaatsen, of andere geheugen modules te gebruiken. * Voor X79 modellen, probeer het geheugen in de DDR3 A1, B1, C1 en D1 sleuven te plaatsen.
b4
Probleem gerelateerd aan USB apparaten. Probeer alle USB apparaten af te sluiten.
b7
Probleem gerelateerd aan geheugen. Plaats de CPU en het geheugen opnieuw en leeg het CMOS. Als het probleem aanhoudt kunt u proberen om en om een enkele geheugen module te plaatsen, of andere geheugen modules te gebruiken.
d6
De videokaart kon niet worden herkend. Leeg alstublieft het CMOS en probeer de videokaart opnieuw te plaatsen. Als het probleem aanhoudt kunt u proberen de videokaart in andere sleuven te plaatsen, of een andere videokaart te gebruiken.
d7
Het toetsenbord en muis konden niet worden gevonden. Probeert u alstublieft het toetsenbord en muis opnieuw aan te sluiten.
d8
Ongeldig Wachtwoord.
FF
Controleer alstublieft of de CPU correct is geplaatst en leeg hierna het CMOS.
Q (Q&A-102|336):
Werken dual besturingssystemen met Fast Boot?(2/1/2013)
A:Ja, dat zal werken. Echter, aangezien Fast Boot modus slechts een enkele harde schijf / RAID volume initialiseert, moet u er voor zorgen dat beide besturingssystemen op hetzelfde HDD/RAID volume staan geïnstalleerd.
Q (Q&A-101|330):
Na een update van het BIOS krijgen mijn Intel IVY Bridge CPU en Intel 6 serie chipset moederbord een Blauw scherm en kan Windows 8 niet meer opgestart worden. Wat moet ik doen?(1/1/2013)
A:Door de ME versie update heeft Intel ME het opstartgedrag van Windows 8 veranderd.
Gebruikt u de Windows 8 CD om uw systeem te repareren.
Q (Q&A-100|328):
Moet ik het Intel INF stuurprogramma updaten naar versie 9.3.0.1025 onder Windows 7?(12/1/2012)
A:Wij raden u aan de nieuwste versie van het Intel INF stuurprogramma op onze ondersteunings-CD of ASRock's website te gebruiken.
Indien u het systeem opnieuw wilt installeren moet u het Intel INF stuurprogramma 9.3.0.1025 installeren vóórdat u andere stuurprogramma's van de ondersteunings-CD installeert.
Q (Q&A-98|322):
Hoe kan ik het afsluitgedrag van Windows 8 veranderen van Hibernate (S4) naar Afsluiten (S5)?(10/1/2012)
A:Volg de volgende stappen in Windows 8 op:
1. Ga het besturingssysteem in [Configuratiescherm].
2. Zoek [Energiebeheer], en selecteer [Het gedrag van de aan/uit-knoppen bepalen].
3. Selecteer [Instellingen wijzigen die momenteel niet beschikbaar zijn].
4. Verwijder de vink bij [Zet snelle opstart aan], en sla de verandering op.
5. Klaar.
Q (Q&A-97|318):
Na het updaten van het BIOS om Ivy Bridge CPUs te ondersteunen staat er een onbekend apparaat "INT33A0" in de device manager. Wat moet ik doen? (8/1/2012)
A:Dit is het Intel Smart Connect apparaat. U kunt de Intel Smart Connect optie in het BIOS uitzetten, of de onderstaande stappen volgen om het overeenkomende stuurprogramma te installeren.
Stap 1: Download het Intel Smart Connect stuurprogramma van onze website: https://www.asrock.com/support/download.nl.asp
Stap 2: Installeer het stuurprogramma en start het systeem opnieuw op.
Q (Q&A-95|313):
Ik kan de AXTU installatie in een Japanse Windows7 versie niet afronden, wat kan ik doen?(5/1/2012)
Q (Q&A-90|302):
Wanneer het systeem uitgeschakeld is branden de lampjes op mijn USB toetsenbord en muis nog steeds, hoe zet ik deze uit?(12/1/2011)
A:Als uw moederbord een PS2_USB_PWR1 jumper heeft, kunt u deze op pin 1-2 (+5V) zetten, zoals uitgebeeld op de onderstaande afbeelding.
Heeft u deze jumper niet, zet dan in uw BIOS de [Deep SX] optie op [Enable] of de [On/Off Play] optie op [Disabled].
Q (Q&A-89|298):
Als mijn muis of toetsenbord afwijkend functioneert in het BIOS, hoe kan ik dit probleem oplossen?(11/1/2011)
Q (Q&A-88|294):
Hoe kan ik de "Data Execution Protection (DEP)" ondersteuning van de processor aanzetten?(9/1/2011)
A:In het BIOS zet u [No execute Memory Protection] op [Enabled].
U kunt deze optie in het BIOS vinden bij Advanced -> CPU Configuration -> [No execute Memory Protection]
Q (Q&A-88|293):
Ik zou graag de VT-d functie testen. Heeft u hier instructies voor?(9/1/2011)
※ Hieronder vindt u de systeem vereisten:
i.2048MB RAM of meer (Minimale systeem vereisten van VMWare)
ii.K-series processors ondersteunen geen VT-d
Q (Q&A-87|295):
Etron USB3.0 porten konden mijn USB3.0 apparaten met JMicron IC niet detecteren, wat moet ik doen?(9/1/2011)
A:Volg de onderstaande stappen op:
1.Update uw Etron USB3.0 stuurprogramma naar v0.104 via onderstaande link: https://download.asrock.com/Drivers/others/Etron(0.104.WHQL).zip
2.Neem contact op met JMicron en vraag ze u te helpen met uw firmware update.
U kunt contact opnemen met JMicron via:
Email: fae@jmicron.com
Brengt u JMicron ervan op de hoogte dat u gebruik maakt van stuurprogramma versie v0.104, ter referentie.
Q (Q&A-86|288):
Als ik Windows MCE gebruik dan komt het systeem soms vanzelf uit zijn slaapstand, hoe kan ik dit voorkomen?(6/1/2011)
A:Refereer naar onderstaande afbeelding, schakel hier de optie "Automatically download Windows Media Center data between the following times" uit, deze staat in het opties scherm van MCE.
(MCE > Taak >Instellingen> Algemeen > Automatische Download Opties > Download Automatich data tussen Windows Mediacenter systemen op bepaalde tijden.)
Q (Q&A-84|286):
What's the meaning of AMI UEFI BIOS Beep code?(4/1/2011)
A:Please refer to below form for the beep code and debug code of AMI UEFI BIOS.
Condition
Beeps Code
Debug Code
Normal
No beep
With goodnight LED enabled, debug code will disappear after the beep.
Bad CPU
No beep
No debug code
Bad memory
No beep
45
Without memory
3 long beeps
53
Without CPU
No beep(No Power)
No debug code
Without VGA card
5 long beeps
Beeps at"d6", then show "0d"
Q (Q&A-83|282):
Why can't my iPhone4 be recognized by Etron USB3.0 controller?(3/14/2011)
A:Kijkt u dan alstublieft in onze Windows 7 supportlijst.
Website link: https://www.asrock.com/news/events/2009win7/index.asp
Mocht het model wat u bezit niet in de supportlijst staan, probeert u dan alstublieft eerst de standaarddrivers.
U kun took de website bezoeken van de chipsetfabrikant en de nieuwste chipsetdrivers downloaden
Intel website: http://downloadcenter.intel.com/Default.aspx
AMD website: http://support.amd.com/us/gpudownload/Pages/index.aspx
Nvidia website: http://www.nvidia.com/Download/index.aspx?lang=en-us
Realtek website: http://www.realtek.com.tw/downloads/
Via website: http://www.via.com.tw/en/support/drivers.jsp
Mocht u nogsteeds met vragen of problemen zitten neem dan alstublieft contact op met ASRock TSD : Asrock_TSD@asrock.com.tw
Q (Q&A-73|250):
Ik kan een 64Bit OS niet virtualiseren in Sun's xVM virtual Box met een AMD CPU, wat kan ik doen?(6/25/2009)
A:1. Wees er zeker van dat uw OS 64Bit is en dat uw CPU AMD-V ondersteunt
2. Schakel [Secure Virtual Machine] in binnen het BIOS.
3. kies voor de [Enable Nested Paging] in Sun's xVM virtual box software.
Nu kunt u 64Bit virtualiseren.
Q (Q&A-71|246):
Bij gebruik van Vista 64bit SP1 OS, geeft de [Event viewer] in het OS de error Kernel-Processor-Power error, Maar het OS werkt gewoon goed. Hoe kan ik deze foutmelding kwijtraken uit de [Event viewer]?(2/27/2009)
A:Dit is vanwege een limitatie in het OS, Windows XP kan geen MBR aan groter dan 2TB.
Controleer de BIOS instellingen.
A)-> Als u een Intel CPU gebruikt [Enable] de [Intel® Speedstep ™ tech] optie in het BIOS.
B)-> Als u een AMD CPU gebruikt [Enable] de [Cool'n'Quiet] optie in het BIOS.
C)->Als uw CPU geen [Intel® Speedstep ™ tech] of [Cool'n'Quiet] ondersteunt, neem dan contact op met ASRock TSD via deze link: https://www.asrock.com/support/TSD.asp
Q (Q&A-69|242):
When I connect a HDMI_SPDIF cable from the HDMI VGA card (GTX260 or GF9800) to the onboard HDMI_SPDIF header, it cannot get sound from the HDMI output. What should I do?(11/27/2008)
A:The pin definition of the onboard HDMI_SPDIF header is different from the header of some VGA cards.
Please plug in the HDMI_SPDIF cable reversely like following picture.
Q (Q&A-68|238):
I am using Intel® chipset X48 / X38 / P45 / P43 / G43 / P35 / G31 / P965 series motherboard with 4GB memory modules installed. But it always detects the memory size as 3GB instead of 4GB at POST screen. What should I do?(10/23/2008)
A:Please enter BIOS setup and enable the "Memory Remap Feature" option.
(BIOS / Advanced / Chipset Configuration / Memory Remap Feature)
Q (Q&A-66|233):
I use Intel® CPUs, why the Vcore sometimes is lower than the value in the BIOS?(7/31/2008)
A:VCore on Pentium 4 (and newer generation CPUs) is no longer static. Please refer to the Intel® document below. It shows that the Vcore will decrease with the CPU loading increasing. That's why the Vcore may be lower.
(From: http://download.intel.com/design/processor/datashts/318732.pdf)
Q (Q&A-66|232):
I install more than 2GB system memory on my system. When I run the "Sound Recorder" under Windows® XP, it always shows the following error message. What's wrong? (7/31/2008)
A:This is the limitation of Windows® XP. Please refer to the Microsoft® Knowledge Base for details: http://support.microsoft.com/kb/284893
Q (Q&A-64|229):
When I use Adobe Acrobat Reader ver 7.08 to read PDF file under Vista SP1, it pops up an error message: This program has some compatibility issue… What do I do?(4/28/2008)
A:Please go to Adobe website to download the latest Adobe Reader update ver 8.1.2 or later and update it to fix this issue.
Q (Q&A-64|227):
How do I get my onboard LAN to work properly?(4/28/2008)
A:Here are some suggestions:
1.Make sure the "Onboard LAN" option was enabled in BIOS.
2.Make sure the LAN driver was installed properly. Please check it in "Device Manager".
3.Update the BIOS of your motherboard to the latest one.
4.Try the newer LAN driver from ASRock or chipset vendor's website.
ASRock: https://www.asrock.com/support/Download.asp
Realtek: http://www.realtek.com.tw/default.aspx
NVIDIA: http://www.nvidia.com/Download/index.aspx?lang=en-us
VIA
5.Change another LAN cable. (For Gigabit LAN, please make sure your LAN cable could fully work with Gigabit LAN.)
6.Reinstall the operating system.
Q (Q&A-62|224):
I use the ASRock WiFi card as software AP. However there are some APs around my place; how do I change the channel of the software AP to avoid the interference?(2/14/2008)
A:Please refer to the following steps to change the channel of software AP.
1.Click "Setup" to go into "Wireless Network properties.
2.De-select "Auto_Channel"
3.Choose the channel you want. (suggest to choose the channel 1 or 6 or 11, these channels are less interference with others)
4.Click "Finish" to finish the setup.
Q (Q&A-60|215):
I'm using the AMD® AM2 Athlon 64X2 5000+ Black Edition CPU. The ratio of this CPU is unlocked. I would like to overclock it by adjusting the ratio. But after adjust the CPU ratio in BIOS and boot into the Windows, the ratio of this CPU does not change. What should I do?(12/19/2007)
A:Actually, it is AMD® CPU driver's behavior. To perform overclocking please disable the "Cool 'n' Quiet" function in BIOS-> Advanced-> CPU Configuration-> Cool'n'Quiet. Please refer to the following picture.
Q (Q&A-59|212):
I'm using 4 GB system memory under Windows® XP Professional x64 Edition. Why can't I enable hibernation in the Power Option of Control Panel? It does not have hibernation tab in it!(11/5/2007)
A:Windows® XP Professional x64 Edition does not support hibernation with more than 4GB system memory. Please refer to the Microsoft® Knowledge Base for details: http://support.microsoft.com/kb/888575
Q (Q&A-52|197):
If the MIDI/GAME port is enabled in the BIOS setup, the device manager will show yellow "!" under Windows® Vista™. Why?(3/19/2007)
A:Microsoft® had removed the support for MIDI/GAME port under Windows® Vista™. Please kindly refer to below Q&A No.4:
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2319740&SiteID=17
Q (Q&A-51|194):
How do I enable Windows® Aero feature in my Windows® Vista™ Premium system?(2/15/2007)
A:First, your hardware must meet the requirements of the Windows® Vista™ Premium system. If not, you may not enable Windows® Aero.
Windows® Vista™ Premium system - Hardware Minimum Requirements
Item
Requirements
CPU
x86-compatible 32-bit CPU or x64-compatible 64-bit CPU
Memory
512MB Single Channel (Premium, Discrete models) 512MB x 2 Dual Channel (Premium, embedded models)
VGA
DirectX9.0 (with WDDM Driver) with 128bit VGA memory (Premium)
Audio
UAA Audio (HD Audio, USB Audio and IEEE1394 Audio) (Premium or Basic depends on Codec Vista logo level)
Second, please kindly refer to below steps to enable Windows® Aero feature:
1.Press right button of mouse at Desktop and click "Personalize".
2.Enter into "Windows® Color and Appearance" setting
3.Refer to below image to enter "Open classic appearance properties for more color options" setting.
4.Set "Color scheme" as "Windows® Aero".
Q (Q&A-50|192):
I would like to use the analog CD-in function in Windows® Vista™. But the "Analog" item of Playback and Rip can not be selected in Windows® Vista™. It was gray. Why? (Here is the screenshot.) (1/16/2007)
A:Windows® Vista™ operating system does not support the analog CD-in. The output of CD/DVD-ROM playback will be digital only.
Q (Q&A-50|191):
When my computer is in standby mode, I can not resume from USB devices. Can you help?(1/16/2007)
A:This is due to the design of Windows® XP system. You may refer to the Microsoft® Knowledge Base:
http://support.microsoft.com/kb/841858
If you want to resume from USB devices, such as USB mouse, remote control, you may directly install the registry file below:
https://www.asrock.com/support/download/ResumeUSB.ZIP and then restart your computer.
Q (Q&A-49|13):
I am using the AMD® AM2 rev.G CPU. But the system always stops at POST after I turn on the system. I can't go into the operating system. What should I do?(12/19/2006)
A:For supporting AMD® AM2 rev.G CPU, please follow the steps to update the BIOS of your motherboard to the latest one.
1.Please press the "F2" key continuously right after turn on the system until it goes into the BIOS setup.
2.Please disable the "Cool'n'Quiet" function in BIOS setup.
3.Press "F10" key to save configuration changes and exit setup.
4.You can start to update the BIOS now.
How to update BIOS?
https://www.asrock.com/support/DOS.html
BIOS download page.
https://www.asrock.com/support/download.asp?c=All
Q (Q&A-47|186):
My power supply has two 4-pin (2X2) power connectors. Which one should I connect to the motherboard?(10/20/2006)
A:Please refer to the following pictures:
1.Please use this connector on the motherboard. (2 black and 2 yellow wires)
2.This is 20+4 pin connector; please only connect the 20-pin connector to the motherboard. Please DO NOT connect this 4-pin connector to the motherboard. (1 black, 1 yellow, 1 red and 1 orange wire)
Q (Q&A-45|181):
What key should I press to enter into BIOS setup? What key should I press to enter into boot menu?(8/18/2006)
A:To enter BIOS setup, please press "F2" repeatedly right after you turn on the computer until system goes into BIOS setup.
If you want to enter into boot menu, please press "F11"
Q (Q&A-42|170):
When I use DDR 400 (200 MHz) memory on my board, it shows that the DRAM frequency is running at DDR 333 (166MHz) in BIOS main page. The BIOS option "DRAM Frequency" is set at default setting "Auto". Why?(4/21/2006)
A:In order to get the best system compatibility and stability, we make it to run at DDR 333 (166MHz) when DDR 400 (200MHz) memory is installed and BIOS option "DRAM Frequency" is selected to "Auto". If you want to run DDR 400 (200MHz), please kindly adjust the BIOS option "DRAM Frequency" to DDR 400 (200 MHz) manually.
Q (Q&A-40|165):
I have installed total 4GB memory on my motherboard. However, it can only recognize around 3GB or less. How should I do to recognize 4GB totally?(2/17/2006)
A:Please refer the description Q4 of Q&A-20.
https://www.asrock.com/support/QA/TSDQA-20.pdf
This limitation applies to most chipsets & Windows® XP 32-bit version operating system.
If you want to get 4GB memory for your system, below two conditions must be required:
1. The memory controller which supports memory hole(memory remap) functionality is used. The latest chipsets like Intel® new chipset, or other chipsets and AMD® K8 CPU architecture can support the memory hole(memory remap) function.
2. Windows® XP Pro X64 Ed. (64-bit) or other OS which can address more than 4GB memory.
http://www.intel.com/support/motherboards/server/sb/cs-016594.htm
Q (Q&A-39|161):
After installing Windows® XP x64 Edition, I see an "Unsupported Standard Game Port" in device manager. And there is no exclamation mark or error message. Why?(1/16/2006)
A:Microsoft® does not support game port in Windows® XP x64 Edition. If you want to use a joy pad or joystick in Windows® XP x64 Edition, please use an USB one.
Q (Q&A-36|152):
How do I use "Boot from Network" function on ASRock motherboard?(10/17/2005)
A:Please press F2 when power on, enter the BIOS setting menu. Select the screen "Boot". Go to the sub screen "Boot settings Configuration". Set the item "Boot From Network" to "Enable". Press F10 to save the setting and reboot.
After restart, press F11 and select Network as the boot device. Or press F2 and enter the sub screen "Boot Device Priority" in BIOS "Boot" screen to change the boot priority of Network.
Q (Q&A-29|132):
I use a HT CPU and an ASRock motherboard which supports Hyper-Threading. How do I know if my system is working under Hyper-Threading?(3/21/2005)
A:Please right click on the Taskbar and choose the Task Manager. In "performance" option, if you see two figures of CPU Usage History, it means that the system is working under Hyper-Threading. (Please refer to the following picture).
Hyper-Threading
If you see only one figure of CPU Usage History, it means that the system is not working under Hyper-Threading. (Please refer to the following picture).
Non Hyper-Threading
Q (Q&A-26|119):
During POST the display shows "Mac address are invalid in both CMOS and DMI. Press F1 to resume". What should I do?(12/15/2004)
Q (Q&A-26|120):
My CPU is Duron FSB 200 MHz CPU. Why my DDR 400 SDRAM can only run at DDR 266 speed on the K7VT6 motherboard?(12/15/2004)
A:According to the specification of VIA KT600, only DDR 266 SDRAM is supported if FSB 200 MHz CPU is installed. DDR 400 SDRAM is supported with FSB 266, 333, or 400 MHz CPU. Please refer to the following supporting table.
FSB \ Memory
DDR 266
DDR 333
DDR 400
200 MHz
Yes
No
No
266 MHz
Yes
Yes
Yes
333 MHz
Yes
Yes
Yes
400 MHz
Yes
Yes
Yes
Q (Q&A-24|118):
My OS is Windows XP (or Windows 2000), and I have installed XP Service Pack 1 (Windows 2000 Service Pack 4). But when I use USB 2.0 devices, it will show "High-Speed devices is attached to a non-Hi-Speed port". How can I use USB 2.0 devices?(10/15/2004)
A:Please go to "device manager" to check if the driver was installed properly. If not, please do the following steps.
1.Right click the exclamation mark device and choose properties.
2.Click "update driver".
3.Choose "Install the software automatically"
4.Then it will find the device. Please click finish.
Q (Q&A-23|114):
After updating Windows XP to service pack 2, some benchmark or programs may not work properly. What's going on?(9/14/2004)
A:Currently, Windows XP service pack 2 is causing some incompatible issue. For incompatible issue of service pack 2, you can refer to following Microsoft's web site:
http://support.microsoft.com/default.aspx?kbid=884130&product=windowsxpsp2
Q (Q&A-23|112):
My ASRock motherboard supports Hybrid Booster. Is Hybrid Booster a utility to install? Where can I get it?(9/14/2004)
A:The Hybrid Booster features supported on each models are a little different.
Please go to https://www.asrock.com/mb/index.asp and find the specification of your motherboard and check the exact features supported.
Actually, Hybrid Booster is a combination of several features which have already been provided with the motherboards.
1. CPU Multiplier: Adjusted by setting onboard FID jumpers.
2. CPU Vcore adjustment: Adjusted by setting BIOS setup option.
3. CPU Frequency Stepless control: Adjusted by setting BIOS setup option.
4. AGP/PCI Frequency control: Adjusted by setting BIOS setup option.
5. ASRock U-COP: Hardware feature, no need to be adjusted.
6. Boot Failure Guard: BIOS feature, no need to be adjusted.
Please refer to https://www.asrock.com/feature/HybridBooster/HybridBooster.html for detailed explanations.
Q (Q&A-22|106):
Does my ASRock K7 motherboard, which supports Athlon XP FSB 333 MHz CPU, support AMD® Sempron CPU?(8/16/2004)
A:Yes, all ASRock motherboards, which support Athlon XP FSB 333 MHz CPU, would support AMD® Sempron CPU by updating the BIOS. Also ASRock K8S8X motherboard would support AMD® Sempron CPU by updating the BIOS. Please refer to ASRock web site for more information. https://www.asrock.com/support/CPU.asp
Q (Q&A-20|102):
Why is my 4GB of memory reported as about 3.5GB by the system if the chipset of the motherboard support to 4GB Memory size?(6/11/2004)
A:Under the current PC memory addressing, there is a memory area just below 4.0 GB which is reserved permanently. The maximum DDR memory support is actually about 3.5GB rather than 4GB. This limitation is caused by the current PC architecture in which the missing 0.5GB of memory addresses are reserved for PCI I/O space, AGP aperture mapping space, and other onboard device I/O space. Thus although the chipset datasheet may claim memory support for up to 4GB, the system actually only offers about 3.5GB with four 1GB DDR DIMMs installed. 32 bit processors only support 4GB of address space.
Q (Q&A-19|97):
I'm using INTEL Prescott CPU on ASRock motherboard. After the system works for a while, I realize that the sound of the CPU fan is getting louder. What's wrong?(5/15/2004)
A:Please understand that this is a normal behavior of Intel boxed heat sink. The cooling fan which comes with Prescott CPU (see the following pictures) is an automatically adjustable CPU cooling fan and the speed of the fan will be adjusted according to the environment temperature. While higher temperature is detected by the INTEL boxed heat sink, the fan will speed up. So the sound will get louder.
Q (Q&A-18|93):
My ASRock motherboard can support Prescott CPU. If I want to use Prescott CPU, is there anything I need to notice?(4/15/2004)
A:Prescott CPU needs more powerful power supply than Northwood CPU. Please use a 400W(or higher) power supply with Prescott CPU. We also recommend to use following vendors' power supply：Delta、FSP、Seventeam、Macron、Snake、AcBel Or please consult the suggestion of this website.
http://www.tomshardware.com/howto/20021021/powersupplies-15.html
Q (Q&A-18|89):
My on-board LAN is not working, I found that the MAC address of my on-board LAN is 00-00-00-00-00-00 or FF-FF-FF-FF-FF-FF. What's wrong?(4/15/2004)
A:The MAC address of the on-board LAN is erased. After updating the BIOS or clearing the CMOS, please boot up the system and enter the BIOS setup. After loading the BIOS default, please exit and save changes. Failing to do so may cause the MAC address disappeared. If the MAC address is gone, please contact ASRock technical support engineer for help. ( https://www.asrock.com/general/about.asp?cat=Contact )
Q (Q&A-17|87):
When connecting the POWER SW, POWER LED, RESET SW and HDD LED cables from my chassis to the PANEL1 connector on the motherboard, I found that the pin holes of the cable does not match with the connector. What should I do?(3/15/2004)
A:Please see the following pictures. If your POWER LED cable is designed with 2 cables in pin hole 1 and 3 (see Fig.1), please remove one of the cables and insert to the middle pin hole 2 (see Fig.2). Then, please refer to Fig.3 and Fig.4 for the connection.
Q (Q&A-17|86):
My motherboard is Intel or ALi south bridge based motherboard. When I connect the ATX power connector to the motherboard, the system power on right away. Why?(3/15/2004)
A:This issue will happen if CMOS checksum is bad. Please enter the BIOS setup then load BIOS default setting to solve this issue.
Q (Q&A-16|83):
When I play some video or audio media files through my IDE optical devices (CD-ROM and DVD-ROM). I feel that the video/audio playback is not smooth. What should I do?(2/17/2004)
A:It might be that the CDROM is transferring in PIO mode instead of DMA mode. It is highly recommended to enable the DMA function of your IDE optical devices (CD-ROM or DVD-ROM) in order to reduce the CPU loading when accessing optical discs. Please follow the bellow procedure to enable DMA mode.
In Windows 2000/XP, assuming that your IDE optical device is connected on secondary IDE channel as master drive,
Right click the "My computer" icon, select "Properties". Then, select "Hardware"----"Device Manager".
In "Device Manager", select "IDE ATA/ATAPI controllers"----double click "Secondary IDE Channel".
In "Secondary IDE Channel Properties", select "Advance Settings" and adjust the "Transfer Mode" of the CDROM (Device 0) from "PIO Only" to "DMA if available".
Click "OK".
In Windows 98SE/ME,
Right click the "My computer" icon, select "Properties". Then, select "Device Manager".
In "Device Manager", double click "CDROM". Then, double click your optical device under "CDROM".
In the new window which displays the optical device properties, select "Settings". Then, check the "DMA" box in "Options".
Click "OK".
Q (Q&A-15|81):
I'd just finished setting up my system. When booting it up, I found that the LED of the floppy drive is always on and I cannot read any floppy disk with the floppy drive. Why?(1/14/2004)
A:Perhaps the floppy ribbon cable is connected to the floppy drive with the wrong orientation. Please reconnect the floppy cable and make sure to match the red marking on the floppy ribbon cable with Pin1 of the floppy drive connector. However, some floppy drives' connectors may not be easily to define Pin1. You can try to check around the connector. Usually, there will be labels for Pin1 or Pin2.
Q (Q&A-14|74):
I'm using an add-on LAN card on my ASRock motherboard. The LAN card provides a "Wake On LAN" connector with a cable. Is there a connector on the motherboard so that I can plug this cable?(12/12/2003)
A:There's no need to connect this cable to the motherboard and you are still able to use the "Wake On LAN" feature with the add-on LAN card. To use it, please remember to enable the "PCI Device Power On" option in BIOS.
Q (Q&A-14|75):
My parallel port printer can't work normally with my ASRock motherboard. What should I do now?(12/12/2003)
A:Please try to go to BIOS SETUP -> Advanced menu -> Peripheral Configuration -> Parallel Port Mode, and set it to "Normal".
Q (Q&A-14|73):
I have an ASRock ATX motherboard. Do I need to screw on the double hole?(12/12/2003)
A:ASRock ATX motherboards are ATX specification 1.1 and 2.0 compliant, so the screw hole, which is on the right bottom of board, will be double holes design. According to the ATX specification, it is not necessary to screw this hole, you can please just use a plastic stand to bear this hole. If you still want to screw this hole, please do not over-tighten the screw, doing so may damage the board.
Q (Q&A-13|66):
I'm using Duron 1600MHz Applebred CPU on your K7 series motherboard. How come the CPU is only recognized as a Duron 1200MHz CPU?(11/14/2003)
A:The FSB of Duron Applebred CPU (1400MHz to 1800MHz) is 266MHz. It is different from the former Duron CPU (FSB 200MHz). Please remember to adjust the FSB_SEL jumper to FSB 266MHz while using a Duron Applebred CPU.
https://www.asrock.com/support/K7Jumper.pdf
Q (Q&A-13|71):
With 3Com /Intel Gigabit LAN card installed, my system cannot connect to the Internet if PC-cillin 2002 personal firewall is enabled. How do I solve it?(11/14/2003)
A:Please update the driver for PC-cillin 2002 personal firewall. The solution is available from Trend Micro Web Site.
English version: http://kb.trendmicro.com/solutions/solutionDetail.asp?solutionID=17007
Chinese version: http://www.trendmicro.com.tw/solutionbank/consumer/Show_SB.asp?L1ClassNo=5&L2ClassNo=28&SBNo=1081
Q (Q&A-12|62):
I'm using an ASRock motherboard which supports Hyper-Threading technology. How come there is no Hyper-Threading technology option in BIOS setup?(10/15/2003)
A:The Hyper-Threading technology option in BIOS will appear only when a Hyper-Threading technology CPU is installed.
Q (Q&A-10|56):
After I shut down the system, my USB mouse is still light on. Why?(8/15/2003)
A:In order to solve this problem, please adjust the PS2_USB_PWR1 jumper to pin 1-2(+5V).
Q (Q&A-10|54):
My motherboard provides FID jumpers. Why I can't change my CPU multiplier even though I already adjust FID jumpers correctly?(8/15/2003)
A:If the multiplier of your CPU is locked by itself, you can't change it even though you set FID jumpers through the motherboard.
Q (Q&A-10|52):
What is Boot Failure Guard (B.F.G)? How do I enable this function?(8/15/2003)
A:It is an ASRock new technology. While the system could not boot up normally at overclocking setting, the safe boot up mode will be issued from B.F.G and provides a BIOS setting interface for parameter reset/correction.
You don't need to adjust any setting to enable B.F.G. It is a basic function for ASRock motherboard.
Q (Q&A-9|48):
When I'm going to install USB 2.0 driver for my Windows 2000, it asked me to update Service pack 4. Where can I get Service pack 4 for Windows 2000?(7/9/2003)
A:Windows 2000 service pack 4 is now available on Microsoft website.
Please refer to http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.mspx
Q (Q&A-9|46):
How could I use Wake on LAN function?(7/9/2003)
A:All of ASRock motherboards support Wake on LAN. Please enable the "PCI Device Power On" in the Power menu of BIOS. After saving the changes and exit the BIOS, please boot into the Windows OS then shut down the system.
Now, the system is ready to be woken up through LAN by other computers.
Q (Q&A-9|45):
I'm using ASRock motherboard. In the BIOS, I found that the Vcore is a little bit higher. Is this normal?(7/9/2003)
A:The value is still in tolerance of the CPU SPEC. It's more stable to set the Vcore a little higher under CPU SPEC. Please do not worry about it.
A:Please unplug the ATX power and remove the battery, use a metal material like paper clip to short the CLRCMOS1 soldering points or CLRCMOS2 jumpers for 3 seconds. After that, install the battery and plug the ATX power back to the motherboard.
Note: Please do not clear the CMOS right after you update the BIOS.
Q (Q&A-8|42):
May I use the power supply without +12V power (4 pins) connector for ASRock Intel platform Motherboards? (6/13/2003)
A:ASRock has its own design to omit the Intel specified 4-pin connector. All needed power for motherboard can be supplied from 20-pin ATX connector. So ASRock P4 platform motherboards is able to support some power supplies without +12V 4-pin connector.
Q (Q&A-8|41):
I found two digits or letters changing at the right bottom corner during POST screen. What is it?(6/13/2003)
A:This is the BIOS POST code. It represents each step BIOS does during POST screen.
Q (Q&A-8|38):
How do I get the correct CPU speed after updating the BIOS?(6/13/2003)
A:After updating the BIOS, the default of BIOS will be loaded with stable setting and the system runs with slower speed to secure the first boot runs successfully. In order to make your system running with the optimum setting, please remember to load turbo/default setting after you update the BIOS.
Q (Q&A-7|37):
What's the function of JL1 and JR1 jumpers on my ASRock motherboard?(5/9/2003)
A:When you connect speakers in back panel and front panel at the same time,
1. If the jumpers JL1 and JR1 are short, both front panel and rear panel audio connectors can work.
2. If both jumper caps on JL1 and JR1 are removed, only front panel audio works.
However, it requires your front panel to support the function.
Q (Q&A-7|36):
If I install Win9x MR driver by pressing the auto setup of the support CD, the MR modem always picks up com 5. How do I solve it?(5/9/2003)
A:Please reload the driver by following steps:
1. Please click the properties of MR modem under "device manager".
2. Click the "driver" and click "update driver".
3. Select the driver you want.
4. Load the driver from the path to support CD\drivers\amr\win9x
Q (Q&A-6|27):
Does ASRock motherboard support "Boot from USB device", if my USB device is bootable?(4/15/2003)
A:Yes! All of ASRock motherboards support "Boot from USB device".
When the system boot up, please press "F8" or "F11" to enter "Boot Menu" and select USB device for your fist boot device , then the system will boot from the USB device which you selected. For P4I45D, please plug the bootable USB device to USB port 2,3.
Q (Q&A-6|25):
Sometimes I cannot boot up from my floppy disk, Why?(4/15/2003)
A:Please try to enable the "Floppy Seek" in the BIOS utility.
Q (Q&A-6|30):
I'm using a AMD Athlon XP 2000+ processor with FSB 266MHz on K7S8X, but the FSB jumper can only set from 100, 133, 166MHz. How do I adjust to FSB 266MHz?(4/15/2003)
A:Please understand that AMD Athlon XP 2000+ processor with FSB 266MHz is actually running with 133*2=266MHz. Please adjust the FSB jumper to 100MHz for FSB 200MHz processors, 133MHz for FSB 266MHz processors and 166MHz for 333MHz processors.
Q (Q&A-5|24):
Do I need to install USB2.0 driver if my system runs Win XP SP1?(3/3/2003)
A:You don’t need to install USB2.0 if you already upgrade to service pack 1 which
include USB2.0 driver.
Q (Q&A-5|23):
Where can I get the detailed BIOS setting description?(3/3/2003)
A:You can find the detailed user manual and BIOS setting description in ASRock support CD.
Q (Q&A-5|21):
Why I only see 1667MHz for my Athlon XP 2000+ CPU?(3/3/2003)
A:2000+ is the model number of AMD CPU, it does not represent the CPU frequency.
Please refer to http://www.amd.com for more information.
Q (Q&A-5|20):
After I updated BIOS, ASRock LOGO disappeared when booting up. Why?(3/3/2003)
A:Please don't worried! ASRock has removed LOGO in the new BIOS for all ASRock model. It is normal that ASRock LOGO disappeared after flashing BIOS.
A:ASRock U-COP = ASRock Universal CPU Overheating Protection is a hardware level mechanism, which provide the auto-power-shut-off function to protect CPU from the damage while the CPU temperature getting high.
All ASRock Intel/AMD CPU series motherboards are equipped with ASRock U-COP.
Q (Q&A-4|17):
Should I clear the CMOS after I upgrade the BIOS?(1/30/2003)
A:If your system is running fine, you do not have to clear the CMOS. Also please do not clear the CMOS right after you upgrade the BIOS. After upgrading the BIOS, please reboot your system once then you can clear the CMOS if you need to do it.
Q (Q&A-4|16):
How can I set CPU FSB (Front Side Bus) correctly?(1/30/2003)
A:For Intel CPU: You do not need to do any setting. When you install CPU at the first time, all that you need to do is go to BIOS and "Load setup defaults", then the system will auto detect the correct CPU FSB.
For K7VT2 and K7VM2: There is a FSB_SEL jumper on the motherboard .
FSB 100Mhz set 2-3
FSB 133Mhz set 1-2
Q (Q&A-2|7):
My PC runs Windows 98/ME, can I still use USB 2.0 products?(11/26/2002)
A:Since Microsoft is only developing drivers for Windows XP and 2000, you will have to use a 3rd party vendor's drivers. Also Power Management for USB 2.0 works fine under Windows XP. It may not work properly under Win98/ME/2000. Please check detailed information from Microsoft Web Site:
Q (Q&A-1|2):
What's the meaning of AMI BIOS Beep Codes?(10/29/2002)
A:The following are AMI BIOS Beep Codes that can occur.
Beep Code
Descriptions
1 short
Memory refresh timer error.
2 short
Parity error.
3 short
Main memory read / write test error.
4 short
System timer failure.
5 short
Process error.
6 short
Keyboard controller BAT test error.
7 short
General exception error.
8 short
Display memory error.
9 short
ROM BIOS checksum error.
10 short
CMOS shutdown Read/Write error.
11 short
Cache Memory bad.
Q (Q&A-1|4):
If I use 1 GB or more memory on the M/B, Windows 98/ME O.S. shows "Error Message: Insufficient Memory to Initialize Windows". What's wrong?(10/29/2002)
A:It's a limitation of Win9x/ME. Windows NT 4.0 / 2000 / XP has no problem, please check detailed information from Microsoft Web Site.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q184447
Q (Q&A-1|3):
Can I install both DDR and SD RAM at the same time?(10/29/2002)
A:No! Please do not install DDR and SD RAM simultaneously.
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