O:Please follow the steps below to disable the iGPU.

This problem happens when using an AM4 motherboard and APU (CPU with integrated graphics), if you also have an AMD discrete graphics card and the Compatibility Support Module (CSM) is disabled in BIOS.

1. Go to BIOS\Advanced\AMD CBS\NBIO Common Options\GFX Configuration and set iGPU Configuration to "Disabled”.


2. Press hotkey "F10” to save settings and exit the BIOS setup.
3. Boot into the OS and check if the "Record & Stream" menu appears in the AMD Radeon software.