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Risultati:
Q (542):
After installing the system, I noticed that the power supply fan wasn't spinning when I powered it on, but the system booted up normally. Is this normal?(12/19/2024)
A:Yes, this is normal.
The power supply supports the iCOOL Intelligent Fan Control Mode.
When "iCOOL Mode" is enabled, the power supply operates in an energy-saving manner, allowing the fan to remain off during low to moderate loads. The fan will only activate when the power load increases or the temperature rises above a certain threshold.
This feature operates in "Auto" mode by default, but certain models feature or include an iCOOL Intelligent Fan Control Mode switch. You can refer to the specifications of your selected model to determine whether it operates automatically or includes the iCOOL Intelligent Fan Control Mode switch.
#Supply #Power #icool #Fan #ECO
Q (543):
If I complete the system installation and find that the system won't power on, what should I do?(12/19/2024)
A:If the system fails to power on, please follow the steps below for verification and troubleshooting:
1. Check the power plug: Ensure that the power plug is securely connected to the power outlet.
2. Verify input voltage: Confirm that the input voltage displayed on the power supply switch matches the voltage of the power outlet.
3. Inspect components and cables: Check that all components and peripheral device cables inside the system are properly installed.
4. Repeat I/O switch operations: Attempt to turn the I/O switch on and off several times, allowing a 5-second interval between each attempt.
5. Check compatibility and CPU status: Ensure that the system components meet compatibility standards and verify that the CPU is functioning correctly.
6. Inspect the chassis switch: Examine the chassis switch for stuck keys, damage, or other abnormal conditions.
If the system still does not function properly after completing the above steps, contact an authorized service provider for assistance with further inspection or repairs.
Avoid attempting to replace hardware yourself, as this may lead to unexpected damage.
#Power #Supply
Q (540):
If I encounter an issue with LED lighting not working on the Intel Z890 series and adjusting ASRock Polychrome RGB in the BIOS has no effect, what should I do?(11/29/2024)
A:If you notice that the LED lighting on your Intel Z890 series is not functioning, please visit ASRock's official website and download ASRock Polychrome RGB version 2.0.190 or a newer version for your operating system.
Q (523):
Which BIOS settings do I need to adjust when using 13.3” Side Panel?(3/1/2023)
A:Before using your side panel, please set "Primary Graphics Adapter” to "Onboard” in the BIOS settings to ensure the display work properly.
Intel 700 series:
To do so, please go to "Advanced”> "Chipset Configuration” and set "Primary Graphics Adapter” to "Onboard”. Then press [F10] to save the settings and restart the system.
AMD AM5:
Please go to "Advanced”> "Onboard Device Configuration” and set "Display Priority” to "Internal Graphics”. Then press [F10] to save the settings and restart the system.
Q (512):
How do I know the power supply is the single rail type or multi rail type?(3/1/2022)
A:You can check the label on the power supply, it show the detailed specification of the power supply.
If you only see one "+12V” on your power supply, it means your power supply is "single rail” design.
For example.
If you only see multiple"+12V” on your power supply, it means your power supply is "multi rail” design.
For example.
Q (504):
How do I check if the system can support Secure Boot?(10/1/2021)
A:In order to use Secure Boot, the drive with the operating system must use GPT partition style. Please refer to below steps to check the partition style.
Step 1: Right-click the Windows button on the desktop and select "Disk Management”.
Step 2: Right-click the disk where Windows is installed and select the "Properties”.
Step 3: Click the "Volumes” tab and check if the partition style is "GPT”.
Step 4: If the partition style is "MBR”, please make a backup of important data on the system and refer to steps 5 - 7 to convert the partition style to GPT.
Step 5: Type "CMD" in the Windows search bar, right-click on "Command Prompt” and choose to run as administrator.
Step 6: Type the command "mbr2gpt /convert /allowFullOS” to convert the partition style and press [Enter].
Step 7: Restart the system and the BIOS Mode/Partition style will be converted to UEFI/GPT.
Q (503):
If I have two or three PSUs for my mining system, how do I connect the PSUs to the H510 Pro BTC+ and the graphics cards?(8/1/2021)
A:Please refer to the images below.
[Recommended connections when using two power supplies]
[Recommended connections when using three power supplies]
Q (498):
How to enable C.A.M in the BIOS? Also known as Resizable BAR.(4/1/2021)
A:Step 1: On the ASRock website please find the BIOS download page for you motherboard.
Check the descriptions to see if C.A.M. is supported already.
Intel 500-series models support C.A.M. since the first version.
Step 2: While the system is starting press "DEL” to boot into BIOS setup and go to BIOS\Boot\CSM.
If you cannot find the CSM menu then please set "Fast Boot” to "Disabled”.
Step 3: In BIOS\Boot\CSM please set "CSM” to "Disabled”.
Step 4: Go to BIOS\Advanced\Chipset Configuration and set "Above 4G Decoding” to "Enabled”.
Step 5: After step 4, the option "C.A.M” will appear below the option "Above 4G Decoding”.
Please set it to "Enabled”.
Step 6: Press "F10” to save the settings and restart the system.
Q (496):
How can I clear the CMOS on my Intel 500 series motherboard?(2/1/2021)
A:Please follow the steps below.
Step 1: Disconnect the PSU from the motherboard.
Step 2: Find the CLRMOS header by referring to the motherboard user manual.
Below picture shows what the header should look like.
Step 3: Use a conductive metal object to short the CLRMOS header for at least 30 seconds. You can use for example a paperclip, key, coin or a screwdriver.
Step 4: Remove the metal object from the CLRMOS header and then wait at least 5 more minutes.
Step 5: After 5 minutes please reconnect the PSU and power on the system.
Q (492):
Come si abilita Optane H10, quando un altro SSD Intel M.2 è installato sulla piattaforma della serie Intel 300/400?(9/1/2020)
A:Per abilitare Optane H10 mentre è installato un altro SSD Intel M.2, fare riferimento ai seguenti passaggi:
Passaggio 1. Assicurarsi che la memoria H10 Optane sia installata nel socket M.2 di supporto Optane, controllando la sezione di archiviazione della pagina web della scheda madre.
Passaggio 4. Abilitare la modalità Teton Glacier nel BIOS e premere F10 per salvare le impostazioni.
Avanzate\ Configurazione archiviazione\Modalità Teton Glacier\Configurazione dinamica per abilitazione dispositivo di archiviazione ibrido
Passaggio 5. Avviare l'Intel Optane Memory and Storage Management tool dal Microsoft store.
Passaggio 6. Abilita la memoria Optane. (È necessario un riavvio)
Passaggio 7. Dopo il riavvio del sistema, lo strumento di gestione Optane mostrerà che la memoria Optane è abilitata.
Q (491):
Ho aggiunto un modulo Wi-Fi al mio sistema. Come si installano le antenne Wi-Fi per la scheda madre con l'I/O Shield integrato flessibile?(8/1/2020)
A:Per installare le antenne WiFi, fare riferimento ai seguenti passaggi per rimuovere l'armatura I/O dalla scheda madre.
Passaggio 1.
Rimuovere le due viti dal lato inferiore della scheda madre, prima di rimuovere l'armatura I/O. Le posizioni delle viti sono indicate come di seguito.
*I diagrammi mostrati qui sono solo di riferimento. Le viti potrebbero trovarsi in una posizione diversa sulla scheda madre.
Passaggio 2.
Per rimuovere l'armatura I/O, farla scorrere verso l'esterno, finché non si sgancia dalle tacche (A), quindi sollevarla (B) e scollegare il cavo IO_LED_HEADER1 (C).
*I diagrammi mostrati qui sono solo di riferimento. Gli header potrebbero trovarsi in una posizione diversa sulla scheda madre.
Passaggio 3.
Installare le antenne Wi-Fi sull'I/O Shield.
Q (481):
How can I enable wake on LAN function under S5 status in Windows 10 with Intel I211 LAN port?(8/1/2019)
A:Step 1: Please visit ASRock website to download the Intel LAN driver. https://www.asrock.com/mb/index.asp
Step 2: Refer to the FAQ from the following link to modify the shutdown behavior under Windows 10. https://www.asrock.com/support/faq.asp?id=408
Step 3: Go to device manager and right click the "Intel® I211/I219 Gigabit Network Connection” LAN device to choose the "Properties”.
Step 4: Intel LAN driver may have two different "Properties”.
(A) The driver supports "Power saver and Wake on LAN” Option.
Please go to Power management to check all of Wake on LAN function.
(B) The driver supports "Enabled PME” Option.
Go to "Advanced” and enable the "Enabled PME” option.
Q (478):
Se è disponibile un nuovo driver sul sito Web ASRock per la mia scheda grafica, devo aggiornare il driver?(3/1/2019)
A:Potrebbe essere necessario un nuovo driver per i seguenti motivi:
1. Per supportare nuovi prodotti o nuove funzionalità
2. Per ottimizzare le prestazioni grafiche o le prestazioni del gioco
3. Per risolvere problemi noti o perfezionare le funzionalità esistenti
Se il sistema funziona correttamente, non è consigliabile aggiornare il driver.
Se è necessario aggiornare il nuovo driver, è necessario prima disinstallare il driver originale, riavviare il computer e quindi installare il nuovo driver.
Q (474):
Ho uno schermo nero intermittente o problemi di perdita del display. Cosa devo fare?(3/1/2019)
Q (475):
Non riesco a installare il driver della scheda grafica. Come posso risolverlo?(3/1/2019)
A:1. Scarica il driver più recente dal sito Web ufficiale.
Link: https://www.asrock.com/Graphics-Card/index.asp
2. Assicurarsi che la versione del driver della scheda grafica sia compatibile con il sistema operativo attuale.
3. Fare clic con il tasto destro su "Computer” e selezionare "Gestisci”.
4. Fare clic su "Gestione periferiche” e doppio clic su "Visualizza adattatori”.
5. Fare clic con il tasto destro sulla scheda grafica e fare clic su "Aggiorna driver”.
6. Fare clic su "Cerca il software del driver nel mio computer”.
7. Cercare il driver più recente scaricato nel passaggio 1.
8. Una volta installato correttamente il driver, verrà visualizzato il nome del modello della scheda.
Q (477):
Posso usare un adattatore DVI-D-sub per la serie ASRock RX500?(3/1/2019)
A:La serie RX500 non supporta le uscite D-sub, di conseguenza gli adattatori DVI-D-sub non sono supportati.
Per quanto riguarda il convertitore da HDMI/DP a D-sub, sarà necessario un chip adattatore di terze parti, che potrebbe causare alcuni problemi quali assenza di segnale, nessuna visualizzazione del sistema, ecc.
Consigliamo vivamente agli utenti di utilizzare una connessione diretta DP, HDMI o DVI alla scheda.
Q (479):
Ho installato una scheda grafica sul mio sistema, ma il monitor non mostra i segnali. Cosa devo fare?(3/1/2019)
A:Fare riferimento ai seguenti suggerimenti per verificare il sistema.
1. Scollegare la scheda grafica e vedere se il sistema riesce a visualizzare dalla grafica integrata.
In caso contrario, il problema potrebbe essere causato da altre periferiche anziché dalla scheda grafica.
2. Controllare i collegamenti del cavo tra la scheda grafica e il monitor.
3. Assicurarsi che il cavo di alimentazione PCIe sia ben collegato alla scheda grafica.
4. Verificare che l'impostazione del segnale di ingresso del monitor sia configurata correttamente per l'uscita grafica (DVI, HDMI, DP...).
5. Se la scheda madre supporta più di uno slot PCIe, installare la scheda grafica su un altro slot PCIe e riprovare.
Q (476):
Come faccio ad abilitare la funzione AMD ReLive?(3/1/2019)
A:Fare riferimento ai seguenti passaggi per abilitare la funzione AMD ReLive.
Step 1 – Accedere al sito Web ASRock per scaricare il driver AMD.
Link: https://www.asrock.com/Graphics-Card/index.asp
Step 2 – Selezionare "Installa Radeon ReLive” dopo l'installazione del driver.
Step 3 – Vai alla pagina ReLive e imposta ReLive su ON per abilitare la funzione.
Step 4 – La funzione ReLive è abilitata.
Q (415):
Come scrivere l'indirizzo MAC della tua scheda madre?(6/1/2016)
A:1. Aprire il case e trovare un adesivo bianco sul bordo della scheda con l'ID MAC a 12 cifre.
3. Estrarre (Unzip) il file come cartella "MAC161B"; mettere poi l'intera cartella in una directory avviabile in un'unità flash USB.
4. Avviare il sistema e poi premere il tasto [F11] per entrare nel menu di avvio, selezionare dopo la flash USB.
5. Under DOS environment, please key in the command as follow:
Cd MAC161B
MAC CXXXXXXXXXXXX
(XXXXXXXXXXXXis MAC Address;please refer to the step1 to check the MAC Sticker)
6. After Key in the instruction, the system will flash MAC address automatically.
7. When "Done" showing, the MAC address already been flash successfully.
You can reboot the system into OS.
Q (405):
Quando cerco di utilizzare i sistemi operativi guest a 64-bit con VMware, il sistema indica "Questo host supporta Intel VT-X, ma Intel VT-X è disattivata".(12/1/2015)
A:Configurare "Intel Virtualization Technology" nel BIOS per permettere VT-x.
(BIOS -> Avanzate -> Configurazione CPU -> Imposta "Intel Virtualization Technology" su "Attivata")
Q (408):
Come posso cambiare il modo in cui Windows 10 si spegne da Iberna (S4) ad Arresta (S5)?(12/1/2015)
A:Seguire le istruzioni in Windows 10, come di seguito.
1.Apri [System] in Windows 10.
2.Seleziona [Power & sleep] ed entra in [Impostazioni aggiuntive sull'alimentazione]
3.Seleziona [Specificare cosa avviene quando si preme il pulsante di alimentazione].
4.Selezionare [Modificare impostazioni che sono attualmente non disponibili].
5.Rimuovere la spunta da [Avvio veloce], e poi salvare le modifiche.
6.Fatto.
Q (399):
Dopo aver aggiornato il driver Killer LAN dalla versione 1.1.52.1451 alla versione 1.1.54.1506 sotto Windows 10, la porta LAN non funziona. Come posso risolvere il problema?(8/1/2015)
A:Se hai aggiornato il driver Killer LAN dalla versione 1.1.52.1451 a versioni più recenti sotto Windows 10 x86/x64, questo potrebbe causare il malfunzionamento del driver LAN. Segui i passaggi di seguito per risolvere il problema.
Fase 1: apri Gestione periferiche e disinstalla il driver Killer LAN.
Fase 2: seleziona la casella e premi [OK].
Fase 3: Rileva le modifiche all'hardware.
Fase 4: esegui il nuovo driver Killer LAN 1.1.54.1506, o versioni più recenti, e premi il tasto [Rimuovi], quindi riavvia il sistema.
Fase 5: installa il nuovo driver Killer LAN e quindi riavvia il sistema.
Q (384):
Mentre 3DMark è in esecuzione, il sistema si blocca durante i test o talvolta appare il messaggio di errore "Processo terminato in modo imprevisto". Cosa devo fare?(12/1/2014)
A:Verifica se l'opzione "APCI HPET table" nel BIOS è attivata o disattiva "Systeminfo Scan" in 3Dmark.
Per ulteriori suggerimenti su 3Dmark, fai riferimento alle Domande frequenti di 3Dmark: http://www.futuremark.com/support/3dmark
Q (362):
Dopo l'installazione di tutti i driver dal CD di supporto, ci sono ancora due dispositivi sconosciuti "IKBMON_01" e "IMSMON_01" nella Gestione dispositivi sulla mia scheda madre della serie H61. Quali driver devo installare per loro? (2/1/2014)
Q (356):
Al momento dell'installazione di Windows 8.1 in modalità GPT, c'è un avviso nell'angolo in basso a destra "L'avvio sicuro non è configurato correttamente". Come posso risolvere questo problema?(10/1/2013)
A:Accedi alla pagina BIOS\Security per attivare [Secure Boot] e scegliere Install Default Secure Boot Keys, e poi premi [F10] per salvare le impostazioni e riavviare il sistema.
Q (357):
Quando uso l'app Sunlogin per controllare il mio sistema attraverso un sistema Android, c'è un messaggio di errore durante il controllo del desktop remoto. Come posso risolvere questo problema?(10/1/2013)
Q (354):
Il mio lettore di schede SD sulla Wi-SD box non è in grado di rilevare le schede SD. Come faccio a far funzionare correttamente il lettore di schede SD?(9/1/2013)
Q (353):
Quando collego un cavo di alimentazione a 4-pin alla Wi-SD box, il mio sistema non è in grado di arrestarsi. Cosa dovrei fare?(9/1/2013)
A:La Wi-SD box può funzionare correttamente senza una alimentazione a 4 pin aggiuntiva.
Fare riferimento ai passaggi indicati di seguito per installare la Wi-SD box.
Q (346):
Su un telaio combinato ATX e micro-ATX, quali sono i fori di montaggio necessari per l'installazione di una scheda madre micro-ATX?(7/1/2013)
A:Si prega di fare riferimento ai fori di montaggio del fattore di forme ATX e micro-ATX
Fase 1. Si prega di installare i sostegni in rame nei fori di montaggio situati in B, C, F, H, J, L e M.
Fase 2. Per la posizione R e S, controllare i fori per le viti situate sulla scheda madre.
Si prega di installare i sostegni in rame sulla scheda madre.
Q (340):
Come posso installare CPU su schede madri con socket 115x ?(3/1/2013)
A:Ci sono due diversi tipi di copertura di protezione per la CPU, controlla prima il tipo della tua protezione per CPU, poi segui il SOP qui sotto per l'installazione della CPU.
Tipo A: Copertura di protezione per la CPU in cima al socket della CPU. Fase 1. Aprire il socket della CPU senza rimuovere il coperchio di protezione della CPU: Sbloccare la leva premendola verso il basso e facendola scorrere fuori dal gancio. A questo punto, non è necessario rimuovere il coperchio di protezione.
Fase 2. Inserire la CPU a 115x Pin: Assicurarsi di individuare il Pin1 ed i due dentelli di orientamento, quindi posizionare accuratamente la CPU nel socket.
Fase 3. Chiudere il socket: Premere verso il basso la leva di caricamento e fissarla con la linguetta della piastra di carico sotto la linguetta di blocco. Il coperchio di protezione verrà giù automaticamente.
Tipo B: Copertura di protezione della CPU nel socket CPU. Fase 1. Aprire il socket della CPU: Sbloccare la leva premendola verso il basso e facendola scorrere fuori del gancio.
Fase 2. Rimuovere il coperchio di protezione della CPU: Fissare il dito indice al bordo superiore del coperchio PnP. Usare il pollice per rimuovere il coperchio PnP (il coperchio Pick and Place) dal socket della CPU sollevando la linguetta del cappuccio.
NON rimuovere il coperchio PnP come appare qui sotto. La rimozione non corretta del coperchio PnP potrebbe danneggiare i contatti del socket della CPU.
Fase 3. Inserire la CPU a 115x Pin: Assicurarsi di individuare il Pin1 ed i due dentelli di orientamento, quindi posizionare accuratamente la CPU nel socket.
Fase 4. Chiudere il socket: premere verso il basso la leva di caricamento e fissarla con la linguetta della piastra di carico sotto la linguetta di blocco.
Q (341):
Non riesco a copiare i file tramite le porte USB3.0 ASMedia quando utilizzo XFast USB sotto Windows 8. Come posso risolvere questo problema?(3/1/2013)
A:Se desideri utilizzare XFast USB sulla porta USB3.0 ASMedia, disinstalla il driver USB3.0 ASMedia e usa il driver contenuto in Windows 8.
Q (334):
Cosa è Dr. Debug e come posso risolvere con questi codici?(2/1/2013)
A:Dr. Debug viene utilizzato per fornire i codici che rappresentano diversi errori che il sistema ha riscontrato. Si prega di vedere lo schema seguente per la lettura dei codici di Dr. Debug e come risolvere i problemi.
Codice
Descrizione
00
Verificare se la CPU sia installata correttamente e quindi svuotare il CMOS.
0d
Problema legato alla memoria, scheda VGA o altri dispositivi. Svuotare il CMOS, re-installare la memoria e la scheda VGA, e rimuovere gli altri dispositivi USB e PCI.
01 - 54 (eccetto 0d), 5A- 60
Problema legato alla memoria. Re-installare la CPU e la memoria quindi svuotare il CMOS. Se il problema persiste, ti preghiamo di installare un solo modulo di memoria o prova a utilizzare moduli altri memoria.
55
Non è possibile rilevare la memoria. Reinstallare la memoria e la CPU. Se il problema persiste, ti preghiamo di installare un solo modulo di memoria o prova a utilizzare altri moduli di memoria.
61 - 91
Errore di inizializzazione chipset. Premere reset o svuotare il CMOS.
92 - 99
Problema relativo a dispositivi PCI-E. Re-installare i dispositivi PCI-E o provare a installarli in altri slot. Se il problema persiste, rimuovere tutti i dispositivi PCI-E o prova a utilizzare un'altra scheda VGA.
A0 - A7
Problema relativo a dispositivi IDE o SATA. Re-installare i dispositivi IDE e SATA. Se il problema persiste, svuotare il CMOS e prova a rimuovere tutte le periferiche SATA.
b0
Problema relativo alla memoria. Re-installare la CPU e la memoria. Se il problema persiste, installare un solo modulo di memoria o prova a utilizzare altri moduli di memoria. * Per i modelli X79, prova ad installare la memoria sugli slot DDR3 A1, B1, C1 e D1.
b4
Problema relativo ai dispositivi USB. Prova a rimuovere tutti i dispositivi USB.
b7
Problema legato alla memoria. Re-installare la CPU e la memoria, quindi svuotare il CMOS. Se il problema persiste, installa un solo modulo di memoria o prova ad utilizzare altri moduli di memoria.
d6
La VGA non è stato riconosciuto. Svuota il CMOS e prova a reinstallare la scheda VGA. Se il problema persiste, provare a installare la scheda VGA in altri slot o utilizza altre schede VGA.
d7
La tastiera e il mouse non sono stati riconosciuti. Prova a reinstallare la tastiera e il mouse.
d8
Password non valida.
FF
Verificare che la CPU sia installata correttamente e quindi svuotare il CMOS.
Q (336):
I sistemi operative duali funzioneranno con Fast Boot?(2/1/2013)
A:Sì, funzioneranno. Ma perché la modalità Fast Boot inizializzi solo una unità disco/volume RAID, assicurati che i sistemi operativi siano installati nello stesso HDD/volume RAID.
Q (330):
Dopo aver aggiornato il BIOS, la mia CPU Intel Ivy Bridge e la mia scheda madre con chipset Intel della serie 6, appare lo schermo blu e non posso più avviare Windows. Cosa devo fare?(1/1/2013)
A:A causa dell'aggiornamento ME, Intel ME modifica il comportamento dell'avvio di Windows 8.
Si prega di utilizzare il CD di Windows 8 per ripristinare il sistema.
Q (328):
Devo aggiornare il driver Intel INF alla versione 9.3.0.1025 sotto Windows 7?(12/1/2012)
A:Ti raccomandiamo di usare il driver Intel INF che si trova nel nostro CD di supporto o sul sito ASRock.
Se vuoi reinstallare il tuo sistema, installa il driver Intel INF 9.3.0.1025 prima di installare altri driver dal CD di supporto.
Q (323):
La mia scheda madre supporta Windows8?(10/1/2012)
A:Fai riferimento al nostro sito web per la lista di supporto Windows 8. Link del sito web
Se il tuo modello non è elencato sulla lista di supporto di Windows 8, prova gentilmente prima i driver contenuti nella confezione.
Q (322):
Come posso cambiare il tipo di arresto in Windows8 da Iberna (S4) ad arresta (S5)?(10/1/2012)
A:Segui le impostazioni di seguito sotto Windows 8
1. Accedi all'OS [Pannello di controllo].
2. Cerca [Opzioni alimentazione] e seleziona [Cambia cosa fa il pulsante alimentazione].
3. Seleziona [Cambia le impostazioni che sono al momento non disponibili].
4. Deseleziona la voce [Accendi avvio rapido], poi salva le modifiche.
5. Fatto.
Q (318):
Dopo aver aggiornato il BIOS per supportare la CPU Ivy Bridge, appare un dispositivo sconosciuto "INT33A0" nel device manager. Cosa devo fare? (8/1/2012)
A:E' il dispositivo Intel Smart Connect. Puoi disattivare l'opzione Intel Smart Connect nel BIOS o seguire i passaggi qui sotto per installare il driver corrispondente.
Fase 1: scarica il driver Intel Smart Connect dal nostro sito web: https://www.asrock.com/support/download.it.asp
Fase 2: installa il driver e riavvia il sistema.
Q (313):
Non riesco a completare l'installazione di AXTU con Windows7 giapponese, cosa posso fare?(5/1/2012)
Q (302):
Dopo aver spento il sistema, la mia tastiera e mouse USB sono ancora luce. Come potrei li fermo?(12/1/2011)
A:Se la vostra scheda madre ha il jumper PS2_USB_PWR1, regolare l'header PS2_USB_PWR1 sul pin 1-2(+5V), come mostrato nella figura qui sotto.
Altrimenti, impostate [Deep SX] su [Enable] nel BIOS.
O impostate [On/Off Play] su [Disabled] nel BIOS.
Q (298):
Se il mio mouse o tastiera funziona in modo anomalo sotto BIOS, come posso risolvere questo problema?(11/1/2011)
Q (295):
Le porte Etron USB3.0 non hanno potuto rilevare i miei dispositivi USB3.0 con JMicron IC, cosa devo fare?(9/1/2011)
A:Segui i passaggi qui sotto,
1.Aggiorna i tuoi driver Etron USB3.0 v0.104 dal seguente link, https://download.asrock.com/Drivers/others/Etron(0.104.WHQL).zip
2.Contatta JMicron e chiedi di aiutarti con un aggiornamento del firmware.
Puoi contattare JMicron per informazioni qui sotto,
Email: fae@jmicron.com
Informa gentilmente JMicron sulla versione del driver (v0.104) che stai usando così che possano avere un riferimento.
Q (294):
Come posso attivare "Data Execution Protection (DEP)" supportata dalla CPU?(9/1/2011)
A:Entra nel BIOS e imposta [No execute Memory Protection] su [Enabled].
Puoi trovare l'opzione tramite BIOS-> Avanzate-> Configurazione CPU -> Imposta [No execute Memory Protection] su [Enabled.]
Q (293):
Vorrei provare la caratteristica VT-d. Hai un SOP per questa?(9/1/2011)
※ I requisiti di sistema sono elencati qui sotto,
i. 2048MB di RAM o maggiore (requisiti di sistema minimi di VMWare)
ii. La CPU della serie K non supporta VT-d
Q (288):
Se si utilizza Windows MCE, il sistema a volte si avvia automaticamente. Come posso risolvere questo problema?(6/1/2011)
A:Vi preghiamo gentilmente di fare riferimento alla foto qui sotto per disabilitare l'opzione "Scarica automaticamente Windows Media Data Center nel seguente orario" sotto MCE.
(Percorso: MCE-> Attività->Impostazioni-> Generale->Opzioni download automatico-> Scarica automaticamente i dati Windows Media Center nel seguente orario.)
Q (286):
What's the meaning of AMI UEFI BIOS Beep code?(4/1/2011)
A:Please refer to below form for the beep code and debug code of AMI UEFI BIOS.
Condition
Beeps Code
Debug Code
Normal
No beep
With goodnight LED enabled, debug code will disappear after the beep.
Bad CPU
No beep
No debug code
Bad memory
No beep
45
Without memory
3 long beeps
53
Without CPU
No beep(No Power)
No debug code
Without VGA card
5 long beeps
Beeps at"d6", then show "0d"
Q (282):
Why can't my iPhone4 be recognized by Etron USB3.0 controller?(3/14/2011)
Q (280):
After installing Daemon Tool, why can't my system play Blu-Ray movie via PowerDVD10?(3/14/2011)
A:Please enable "Advanced Emulation" in the preferences page of Daemon Tool
Q (281):
If using Directory Opus, how do I improve the performance of network transfer speed?(3/14/2011)
A:Please adjust following setting in your system.
1.In Directory Opus utility, please increase the buffer size to 9999
2.Green Ethernet = Disable
3.Interrupt Moderation = Disable
Q (264):
Could I connect USB2.0 cable to USB3.0 external HDD device and USB3.0 external HDD device run at SuperSpeed mode?(5/6/2010)
A:USB3.0 and USB2.0 cable has some differences, please refer below picture to check your USB cable is USB2.0 or USB3.0
If you connect USB2.0 cable on USB3.0 external HDD device like below, it will not run at SuperSpeed mode.
Please connect USB3.0 cable on USB3.0 external HDD device to run at SuperSpeed mode.
Q (260):
Can I use water cooling as my CPU fan?(11/21/2009)
A:We recommend use Intel® or AMD® stock cooler instead of water cooling. It has better air flow in the chassis.
Q (262):
I connect my IR receiver to onboard IR header , how can I make it work under Windows® 7?(11/21/2009)
A:Please do the Windows® update, which you may refer to the Fig.1 as below.
Q (259):
Does my motherboard support Windows® 7?(11/21/2009)
A:Please refer our website for windows7 support list.
Website link: https://www.asrock.com/news/events/2009win7/index.asp
If your models are not listed on Windows® 7 support list, please kindly try inbox driver first.
Or go to chipset vender website to download the chipset driver.
Intel® website: http://downloadcenter.intel.com/Default.aspx
AMD® website: http://support.amd.com/us/gpudownload/Pages/index.aspx
NVIDIA® website: http://www.nvidia.com/Download/index.aspx?lang=en-us
Realtek website: http://www.realtek.com.tw/downloads/
VIA® website: http://www.via.com.tw/en/support/drivers.jsp
If you got any further issues, please contact ASRock TSD : Asrock_TSD@asrock.com.tw
Q (250):
I can not virtual 64bit OS, when I adopt AMD® CPU with Sun's xVM virtual Box software. How can I do?(6/25/2009)
A:1. Please make sure your OS is 64bit and also check your CPU, whether support AMD-V.
2. [Enable] [Secure Virtual Machine] option in the BIOS.
3. Please check the [Enable Nested Paging] box in Sun's xVM virtual box software.
And then you can virtual 64bit OS.
Q (246):
When I use Vista 64bit SP1 OS, the [Event viewer] in the OS shows
Kernel-Proessor-Power error, but the OS works fine. How can I solve this error in the [Event viewer]?(2/27/2009)
A:Please check the BIOS setting.
A)-> If you use Intel® CPU, please [Enable] the [Intel® Speedstep ™ tech] option in
the BIOS
B)-> If you use AMD® CPU, please [Enable] the [Cool'n'Quiet] option in the BIOS
C)-> If your CPU not support [Intel® Speedstep ™ tech] or [Cool'n'Quiet] function,
please contact ASRock TSD from the link:
https://www.asrock.com/support/TSD.asp
Q (242):
When I connect a HDMI_SPDIF cable from the HDMI VGA card (GTX260 or GF9800) to the onboard HDMI_SPDIF header, it cannot get sound from the HDMI output. What should I do?(11/27/2008)
A:The pin definition of the onboard HDMI_SPDIF header is different from the header of some VGA cards.
Please plug in the HDMI_SPDIF cable reversely like following picture.
Q (238):
I am using Intel® chipset X48 / X38 / P45 / P43 / G43 / P35 / G31 / P965 series motherboard with 4GB memory modules installed. But it always detects the memory size as 3GB instead of 4GB at POST screen. What should I do?(10/23/2008)
A:Please enter BIOS setup and enable the "Memory Remap Feature" option.
(BIOS / Advanced / Chipset Configuration / Memory Remap Feature)
Q (233):
I use Intel® CPUs, why the Vcore sometimes is lower than the value in the BIOS?(7/31/2008)
A:VCore on Pentium 4 (and newer generation CPUs) is no longer static. Please refer to the Intel® document below. It shows that the Vcore will decrease with the CPU loading increasing. That's why the Vcore may be lower.
(From: http://download.intel.com/design/processor/datashts/318732.pdf)
Q (232):
I install more than 2GB system memory on my system. When I run the "Sound Recorder" under Windows® XP, it always shows the following error message. What's wrong? (7/31/2008)
A:This is the limitation of Windows® XP. Please refer to the Microsoft® Knowledge Base for details: http://support.microsoft.com/kb/284893
Q (229):
When I use Adobe Acrobat Reader ver 7.08 to read PDF file under Vista SP1, it pops up an error message: This program has some compatibility issue… What do I do?(4/28/2008)
A:Please go to Adobe website to download the latest Adobe Reader update ver 8.1.2 or later and update it to fix this issue.
Q (227):
How do I get my onboard LAN to work properly?(4/28/2008)
A:Here are some suggestions:
1.Make sure the "Onboard LAN" option was enabled in BIOS.
2.Make sure the LAN driver was installed properly. Please check it in "Device Manager".
3.Update the BIOS of your motherboard to the latest one.
4.Try the newer LAN driver from ASRock or chipset vendor's website.
ASRock: https://www.asrock.com/support/Download.asp
Realtek: http://www.realtek.com.tw/default.aspx
NVIDIA: http://www.nvidia.com/Download/index.aspx?lang=en-us
VIA
5.Change another LAN cable. (For Gigabit LAN, please make sure your LAN cable could fully work with Gigabit LAN.)
6.Reinstall the operating system.
Q (224):
I use the ASRock WiFi card as software AP. However there are some APs around my place; how do I change the channel of the software AP to avoid the interference?(2/14/2008)
A:Please refer to the following steps to change the channel of software AP.
1.Click "Setup" to go into "Wireless Network properties.
2.De-select "Auto_Channel"
3.Choose the channel you want. (suggest to choose the channel 1 or 6 or 11, these channels are less interference with others)
4.Click "Finish" to finish the setup.
Q (215):
I'm using the AMD® AM2 Athlon 64X2 5000+ Black Edition CPU. The ratio of this CPU is unlocked. I would like to overclock it by adjusting the ratio. But after adjust the CPU ratio in BIOS and boot into the Windows, the ratio of this CPU does not change. What should I do?(12/19/2007)
A:Actually, it is AMD® CPU driver's behavior. To perform overclocking please disable the "Cool 'n' Quiet" function in BIOS-> Advanced-> CPU Configuration-> Cool'n'Quiet. Please refer to the following picture.
Q (212):
I'm using 4 GB system memory under Windows® XP Professional x64 Edition. Why can't I enable hibernation in the Power Option of Control Panel? It does not have hibernation tab in it!(11/5/2007)
A:Windows® XP Professional x64 Edition does not support hibernation with more than 4GB system memory. Please refer to the Microsoft® Knowledge Base for details: http://support.microsoft.com/kb/888575
Q (197):
If the MIDI/GAME port is enabled in the BIOS setup, the device manager will show yellow "!" under Windows® Vista™. Why?(3/19/2007)
A:Microsoft® had removed the support for MIDI/GAME port under Windows® Vista™. Please kindly refer to below Q&A No.4:
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2319740&SiteID=17
Q (194):
How do I enable Windows® Aero feature in my Windows® Vista™ Premium system?(2/15/2007)
A:First, your hardware must meet the requirements of the Windows® Vista™ Premium system. If not, you may not enable Windows® Aero.
Windows® Vista™ Premium system - Hardware Minimum Requirements
Item
Requirements
CPU
x86-compatible 32-bit CPU or x64-compatible 64-bit CPU
Memory
512MB Single Channel (Premium, Discrete models) 512MB x 2 Dual Channel (Premium, embedded models)
VGA
DirectX9.0 (with WDDM Driver) with 128bit VGA memory (Premium)
Audio
UAA Audio (HD Audio, USB Audio and IEEE1394 Audio) (Premium or Basic depends on Codec Vista logo level)
Second, please kindly refer to below steps to enable Windows® Aero feature:
1.Press right button of mouse at Desktop and click "Personalize".
2.Enter into "Windows® Color and Appearance" setting
3.Refer to below image to enter "Open classic appearance properties for more color options" setting.
4.Set "Color scheme" as "Windows® Aero".
Q (192):
I would like to use the analog CD-in function in Windows® Vista™. But the "Analog" item of Playback and Rip can not be selected in Windows® Vista™. It was gray. Why? (Here is the screenshot.) (1/16/2007)
A:Windows® Vista™ operating system does not support the analog CD-in. The output of CD/DVD-ROM playback will be digital only.
Q (191):
When my computer is in standby mode, I can not resume from USB devices. Can you help?(1/16/2007)
A:This is due to the design of Windows® XP system. You may refer to the Microsoft® Knowledge Base:
http://support.microsoft.com/kb/841858
If you want to resume from USB devices, such as USB mouse, remote control, you may directly install the registry file below:
https://www.asrock.com/support/download/ResumeUSB.ZIP and then restart your computer.
Q (13):
I am using the AMD® AM2 rev.G CPU. But the system always stops at POST after I turn on the system. I can't go into the operating system. What should I do?(12/19/2006)
A:For supporting AMD® AM2 rev.G CPU, please follow the steps to update the BIOS of your motherboard to the latest one.
1.Please press the "F2" key continuously right after turn on the system until it goes into the BIOS setup.
2.Please disable the "Cool'n'Quiet" function in BIOS setup.
3.Press "F10" key to save configuration changes and exit setup.
4.You can start to update the BIOS now.
How to update BIOS?
https://www.asrock.com/support/DOS.html
BIOS download page.
https://www.asrock.com/support/download.asp?c=All
Q (186):
My power supply has two 4-pin (2X2) power connectors. Which one should I connect to the motherboard?(10/20/2006)
A:Please refer to the following pictures:
1.Please use this connector on the motherboard. (2 black and 2 yellow wires)
2.This is 20+4 pin connector; please only connect the 20-pin connector to the motherboard. Please DO NOT connect this 4-pin connector to the motherboard. (1 black, 1 yellow, 1 red and 1 orange wire)
Q (181):
What key should I press to enter into BIOS setup? What key should I press to enter into boot menu?(8/18/2006)
A:To enter BIOS setup, please press "F2" repeatedly right after you turn on the computer until system goes into BIOS setup.
If you want to enter into boot menu, please press "F11"
Q (170):
When I use DDR 400 (200 MHz) memory on my board, it shows that the DRAM frequency is running at DDR 333 (166MHz) in BIOS main page. The BIOS option "DRAM Frequency" is set at default setting "Auto". Why?(4/21/2006)
A:In order to get the best system compatibility and stability, we make it to run at DDR 333 (166MHz) when DDR 400 (200MHz) memory is installed and BIOS option "DRAM Frequency" is selected to "Auto". If you want to run DDR 400 (200MHz), please kindly adjust the BIOS option "DRAM Frequency" to DDR 400 (200 MHz) manually.
Q (165):
I have installed total 4GB memory on my motherboard. However, it can only recognize around 3GB or less. How should I do to recognize 4GB totally?(2/17/2006)
A:Please refer the description Q4 of Q&A-20.
https://www.asrock.com/support/QA/TSDQA-20.pdf
This limitation applies to most chipsets & Windows® XP 32-bit version operating system.
If you want to get 4GB memory for your system, below two conditions must be required:
1. The memory controller which supports memory hole(memory remap) functionality is used. The latest chipsets like Intel® new chipset, or other chipsets and AMD® K8 CPU architecture can support the memory hole(memory remap) function.
2. Windows® XP Pro X64 Ed. (64-bit) or other OS which can address more than 4GB memory.
http://www.intel.com/support/motherboards/server/sb/cs-016594.htm
Q (161):
After installing Windows® XP x64 Edition, I see an "Unsupported Standard Game Port" in device manager. And there is no exclamation mark or error message. Why?(1/16/2006)
A:Microsoft® does not support game port in Windows® XP x64 Edition. If you want to use a joy pad or joystick in Windows® XP x64 Edition, please use an USB one.
Q (152):
How do I use "Boot from Network" function on ASRock motherboard?(10/17/2005)
A:Please press F2 when power on, enter the BIOS setting menu. Select the screen "Boot". Go to the sub screen "Boot settings Configuration". Set the item "Boot From Network" to "Enable". Press F10 to save the setting and reboot.
After restart, press F11 and select Network as the boot device. Or press F2 and enter the sub screen "Boot Device Priority" in BIOS "Boot" screen to change the boot priority of Network.
Q (132):
I use a HT CPU and an ASRock motherboard which supports Hyper-Threading. How do I know if my system is working under Hyper-Threading?(3/21/2005)
A:Please right click on the Taskbar and choose the Task Manager. In "performance" option, if you see two figures of CPU Usage History, it means that the system is working under Hyper-Threading. (Please refer to the following picture).
Hyper-Threading
If you see only one figure of CPU Usage History, it means that the system is not working under Hyper-Threading. (Please refer to the following picture).
Non Hyper-Threading
Q (119):
During POST the display shows "Mac address are invalid in both CMOS and DMI. Press F1 to resume". What should I do?(12/15/2004)
Q (120):
My CPU is Duron FSB 200 MHz CPU. Why my DDR 400 SDRAM can only run at DDR 266 speed on the K7VT6 motherboard?(12/15/2004)
A:According to the specification of VIA KT600, only DDR 266 SDRAM is supported if FSB 200 MHz CPU is installed. DDR 400 SDRAM is supported with FSB 266, 333, or 400 MHz CPU. Please refer to the following supporting table.
FSB \ Memory
DDR 266
DDR 333
DDR 400
200 MHz
Yes
No
No
266 MHz
Yes
Yes
Yes
333 MHz
Yes
Yes
Yes
400 MHz
Yes
Yes
Yes
Q (118):
My OS is Windows XP (or Windows 2000), and I have installed XP Service Pack 1 (Windows 2000 Service Pack 4). But when I use USB 2.0 devices, it will show "High-Speed devices is attached to a non-Hi-Speed port". How can I use USB 2.0 devices?(10/15/2004)
A:Please go to "device manager" to check if the driver was installed properly. If not, please do the following steps.
1.Right click the exclamation mark device and choose properties.
2.Click "update driver".
3.Choose "Install the software automatically"
4.Then it will find the device. Please click finish.
Q (114):
After updating Windows XP to service pack 2, some benchmark or programs may not work properly. What's going on?(9/14/2004)
A:Currently, Windows XP service pack 2 is causing some incompatible issue. For incompatible issue of service pack 2, you can refer to following Microsoft's web site:
http://support.microsoft.com/default.aspx?kbid=884130&product=windowsxpsp2
Q (112):
My ASRock motherboard supports Hybrid Booster. Is Hybrid Booster a utility to install? Where can I get it?(9/14/2004)
A:The Hybrid Booster features supported on each models are a little different.
Please go to https://www.asrock.com/mb/index.asp and find the specification of your motherboard and check the exact features supported.
Actually, Hybrid Booster is a combination of several features which have already been provided with the motherboards.
1. CPU Multiplier: Adjusted by setting onboard FID jumpers.
2. CPU Vcore adjustment: Adjusted by setting BIOS setup option.
3. CPU Frequency Stepless control: Adjusted by setting BIOS setup option.
4. AGP/PCI Frequency control: Adjusted by setting BIOS setup option.
5. ASRock U-COP: Hardware feature, no need to be adjusted.
6. Boot Failure Guard: BIOS feature, no need to be adjusted.
Please refer to https://www.asrock.com/feature/HybridBooster/HybridBooster.html for detailed explanations.
Q (106):
Does my ASRock K7 motherboard, which supports Athlon XP FSB 333 MHz CPU, support AMD® Sempron CPU?(8/16/2004)
A:Yes, all ASRock motherboards, which support Athlon XP FSB 333 MHz CPU, would support AMD® Sempron CPU by updating the BIOS. Also ASRock K8S8X motherboard would support AMD® Sempron CPU by updating the BIOS. Please refer to ASRock web site for more information. https://www.asrock.com/support/CPU.asp
Q (102):
Why is my 4GB of memory reported as about 3.5GB by the system if the chipset of the motherboard support to 4GB Memory size?(6/11/2004)
A:Under the current PC memory addressing, there is a memory area just below 4.0 GB which is reserved permanently. The maximum DDR memory support is actually about 3.5GB rather than 4GB. This limitation is caused by the current PC architecture in which the missing 0.5GB of memory addresses are reserved for PCI I/O space, AGP aperture mapping space, and other onboard device I/O space. Thus although the chipset datasheet may claim memory support for up to 4GB, the system actually only offers about 3.5GB with four 1GB DDR DIMMs installed. 32 bit processors only support 4GB of address space.
Q (97):
I'm using INTEL Prescott CPU on ASRock motherboard. After the system works for a while, I realize that the sound of the CPU fan is getting louder. What's wrong?(5/15/2004)
A:Please understand that this is a normal behavior of Intel boxed heat sink. The cooling fan which comes with Prescott CPU (see the following pictures) is an automatically adjustable CPU cooling fan and the speed of the fan will be adjusted according to the environment temperature. While higher temperature is detected by the INTEL boxed heat sink, the fan will speed up. So the sound will get louder.
Q (93):
My ASRock motherboard can support Prescott CPU. If I want to use Prescott CPU, is there anything I need to notice?(4/15/2004)
A:Prescott CPU needs more powerful power supply than Northwood CPU. Please use a 400W(or higher) power supply with Prescott CPU. We also recommend to use following vendors' power supply：Delta、FSP、Seventeam、Macron、Snake、AcBel Or please consult the suggestion of this website.
http://www.tomshardware.com/howto/20021021/powersupplies-15.html
Q (89):
My on-board LAN is not working, I found that the MAC address of my on-board LAN is 00-00-00-00-00-00 or FF-FF-FF-FF-FF-FF. What's wrong?(4/15/2004)
A:The MAC address of the on-board LAN is erased. After updating the BIOS or clearing the CMOS, please boot up the system and enter the BIOS setup. After loading the BIOS default, please exit and save changes. Failing to do so may cause the MAC address disappeared. If the MAC address is gone, please contact ASRock technical support engineer for help. ( https://www.asrock.com/general/about.asp?cat=Contact )
Q (87):
When connecting the POWER SW, POWER LED, RESET SW and HDD LED cables from my chassis to the PANEL1 connector on the motherboard, I found that the pin holes of the cable does not match with the connector. What should I do?(3/15/2004)
A:Please see the following pictures. If your POWER LED cable is designed with 2 cables in pin hole 1 and 3 (see Fig.1), please remove one of the cables and insert to the middle pin hole 2 (see Fig.2). Then, please refer to Fig.3 and Fig.4 for the connection.
Q (86):
My motherboard is Intel or ALi south bridge based motherboard. When I connect the ATX power connector to the motherboard, the system power on right away. Why?(3/15/2004)
A:This issue will happen if CMOS checksum is bad. Please enter the BIOS setup then load BIOS default setting to solve this issue.
Q (83):
When I play some video or audio media files through my IDE optical devices (CD-ROM and DVD-ROM). I feel that the video/audio playback is not smooth. What should I do?(2/17/2004)
A:It might be that the CDROM is transferring in PIO mode instead of DMA mode. It is highly recommended to enable the DMA function of your IDE optical devices (CD-ROM or DVD-ROM) in order to reduce the CPU loading when accessing optical discs. Please follow the bellow procedure to enable DMA mode.
In Windows 2000/XP, assuming that your IDE optical device is connected on secondary IDE channel as master drive,
Right click the "My computer" icon, select "Properties". Then, select "Hardware"----"Device Manager".
In "Device Manager", select "IDE ATA/ATAPI controllers"----double click "Secondary IDE Channel".
In "Secondary IDE Channel Properties", select "Advance Settings" and adjust the "Transfer Mode" of the CDROM (Device 0) from "PIO Only" to "DMA if available".
Click "OK".
In Windows 98SE/ME,
Right click the "My computer" icon, select "Properties". Then, select "Device Manager".
In "Device Manager", double click "CDROM". Then, double click your optical device under "CDROM".
In the new window which displays the optical device properties, select "Settings". Then, check the "DMA" box in "Options".
Click "OK".
Q (81):
I'd just finished setting up my system. When booting it up, I found that the LED of the floppy drive is always on and I cannot read any floppy disk with the floppy drive. Why?(1/14/2004)
A:Perhaps the floppy ribbon cable is connected to the floppy drive with the wrong orientation. Please reconnect the floppy cable and make sure to match the red marking on the floppy ribbon cable with Pin1 of the floppy drive connector. However, some floppy drives' connectors may not be easily to define Pin1. You can try to check around the connector. Usually, there will be labels for Pin1 or Pin2.
Q (75):
My parallel port printer can't work normally with my ASRock motherboard. What should I do now?(12/12/2003)
A:Please try to go to BIOS SETUP -> Advanced menu -> Peripheral Configuration -> Parallel Port Mode, and set it to "Normal".
Q (74):
I'm using an add-on LAN card on my ASRock motherboard. The LAN card provides a "Wake On LAN" connector with a cable. Is there a connector on the motherboard so that I can plug this cable?(12/12/2003)
A:There's no need to connect this cable to the motherboard and you are still able to use the "Wake On LAN" feature with the add-on LAN card. To use it, please remember to enable the "PCI Device Power On" option in BIOS.
Q (73):
I have an ASRock ATX motherboard. Do I need to screw on the double hole?(12/12/2003)
A:ASRock ATX motherboards are ATX specification 1.1 and 2.0 compliant, so the screw hole, which is on the right bottom of board, will be double holes design. According to the ATX specification, it is not necessary to screw this hole, you can please just use a plastic stand to bear this hole. If you still want to screw this hole, please do not over-tighten the screw, doing so may damage the board.
Q (71):
With 3Com /Intel Gigabit LAN card installed, my system cannot connect to the Internet if PC-cillin 2002 personal firewall is enabled. How do I solve it?(11/14/2003)
A:Please update the driver for PC-cillin 2002 personal firewall. The solution is available from Trend Micro Web Site.
English version: http://kb.trendmicro.com/solutions/solutionDetail.asp?solutionID=17007
Chinese version: http://www.trendmicro.com.tw/solutionbank/consumer/Show_SB.asp?L1ClassNo=5&L2ClassNo=28&SBNo=1081
Q (66):
I'm using Duron 1600MHz Applebred CPU on your K7 series motherboard. How come the CPU is only recognized as a Duron 1200MHz CPU?(11/14/2003)
A:The FSB of Duron Applebred CPU (1400MHz to 1800MHz) is 266MHz. It is different from the former Duron CPU (FSB 200MHz). Please remember to adjust the FSB_SEL jumper to FSB 266MHz while using a Duron Applebred CPU.
https://www.asrock.com/support/K7Jumper.pdf
Q (62):
I'm using an ASRock motherboard which supports Hyper-Threading technology. How come there is no Hyper-Threading technology option in BIOS setup?(10/15/2003)
A:The Hyper-Threading technology option in BIOS will appear only when a Hyper-Threading technology CPU is installed.
Q (56):
After I shut down the system, my USB mouse is still light on. Why?(8/15/2003)
A:In order to solve this problem, please adjust the PS2_USB_PWR1 jumper to pin 1-2(+5V).
Q (54):
My motherboard provides FID jumpers. Why I can't change my CPU multiplier even though I already adjust FID jumpers correctly?(8/15/2003)
A:If the multiplier of your CPU is locked by itself, you can't change it even though you set FID jumpers through the motherboard.
Q (52):
What is Boot Failure Guard (B.F.G)? How do I enable this function?(8/15/2003)
A:It is an ASRock new technology. While the system could not boot up normally at overclocking setting, the safe boot up mode will be issued from B.F.G and provides a BIOS setting interface for parameter reset/correction.
You don't need to adjust any setting to enable B.F.G. It is a basic function for ASRock motherboard.
Q (48):
When I'm going to install USB 2.0 driver for my Windows 2000, it asked me to update Service pack 4. Where can I get Service pack 4 for Windows 2000?(7/9/2003)
A:Windows 2000 service pack 4 is now available on Microsoft website.
Please refer to http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.mspx
Q (46):
How could I use Wake on LAN function?(7/9/2003)
A:All of ASRock motherboards support Wake on LAN. Please enable the "PCI Device Power On" in the Power menu of BIOS. After saving the changes and exit the BIOS, please boot into the Windows OS then shut down the system.
Now, the system is ready to be woken up through LAN by other computers.
Q (45):
I'm using ASRock motherboard. In the BIOS, I found that the Vcore is a little bit higher. Is this normal?(7/9/2003)
A:The value is still in tolerance of the CPU SPEC. It's more stable to set the Vcore a little higher under CPU SPEC. Please do not worry about it.
A:Please unplug the ATX power and remove the battery, use a metal material like paper clip to short the CLRCMOS1 soldering points or CLRCMOS2 jumpers for 3 seconds. After that, install the battery and plug the ATX power back to the motherboard.
Note: Please do not clear the CMOS right after you update the BIOS.
Q (42):
May I use the power supply without +12V power (4 pins) connector for ASRock Intel platform Motherboards? (6/13/2003)
A:ASRock has its own design to omit the Intel specified 4-pin connector. All needed power for motherboard can be supplied from 20-pin ATX connector. So ASRock P4 platform motherboards is able to support some power supplies without +12V 4-pin connector.
Q (41):
I found two digits or letters changing at the right bottom corner during POST screen. What is it?(6/13/2003)
A:This is the BIOS POST code. It represents each step BIOS does during POST screen.
Q (38):
How do I get the correct CPU speed after updating the BIOS?(6/13/2003)
A:After updating the BIOS, the default of BIOS will be loaded with stable setting and the system runs with slower speed to secure the first boot runs successfully. In order to make your system running with the optimum setting, please remember to load turbo/default setting after you update the BIOS.
Q (37):
What's the function of JL1 and JR1 jumpers on my ASRock motherboard?(5/9/2003)
A:When you connect speakers in back panel and front panel at the same time,
1. If the jumpers JL1 and JR1 are short, both front panel and rear panel audio connectors can work.
2. If both jumper caps on JL1 and JR1 are removed, only front panel audio works.
However, it requires your front panel to support the function.
Q (36):
If I install Win9x MR driver by pressing the auto setup of the support CD, the MR modem always picks up com 5. How do I solve it?(5/9/2003)
A:Please reload the driver by following steps:
1. Please click the properties of MR modem under "device manager".
2. Click the "driver" and click "update driver".
3. Select the driver you want.
4. Load the driver from the path to support CD\drivers\amr\win9x
Q (27):
Does ASRock motherboard support "Boot from USB device", if my USB device is bootable?(4/15/2003)
A:Yes! All of ASRock motherboards support "Boot from USB device".
When the system boot up, please press "F8" or "F11" to enter "Boot Menu" and select USB device for your fist boot device , then the system will boot from the USB device which you selected. For P4I45D, please plug the bootable USB device to USB port 2,3.
Q (25):
Sometimes I cannot boot up from my floppy disk, Why?(4/15/2003)
A:Please try to enable the "Floppy Seek" in the BIOS utility.
Q (30):
I'm using a AMD Athlon XP 2000+ processor with FSB 266MHz on K7S8X, but the FSB jumper can only set from 100, 133, 166MHz. How do I adjust to FSB 266MHz?(4/15/2003)
A:Please understand that AMD Athlon XP 2000+ processor with FSB 266MHz is actually running with 133*2=266MHz. Please adjust the FSB jumper to 100MHz for FSB 200MHz processors, 133MHz for FSB 266MHz processors and 166MHz for 333MHz processors.
Q (24):
Do I need to install USB2.0 driver if my system runs Win XP SP1?(3/3/2003)
A:You don’t need to install USB2.0 if you already upgrade to service pack 1 which
include USB2.0 driver.
Q (23):
Where can I get the detailed BIOS setting description?(3/3/2003)
A:You can find the detailed user manual and BIOS setting description in ASRock support CD.
Q (21):
Why I only see 1667MHz for my Athlon XP 2000+ CPU?(3/3/2003)
A:2000+ is the model number of AMD CPU, it does not represent the CPU frequency.
Please refer to http://www.amd.com for more information.
Q (20):
After I updated BIOS, ASRock LOGO disappeared when booting up. Why?(3/3/2003)
A:Please don't worried! ASRock has removed LOGO in the new BIOS for all ASRock model. It is normal that ASRock LOGO disappeared after flashing BIOS.
A:ASRock U-COP = ASRock Universal CPU Overheating Protection is a hardware level mechanism, which provide the auto-power-shut-off function to protect CPU from the damage while the CPU temperature getting high.
All ASRock Intel/AMD CPU series motherboards are equipped with ASRock U-COP.
Q (17):
Should I clear the CMOS after I upgrade the BIOS?(1/30/2003)
A:If your system is running fine, you do not have to clear the CMOS. Also please do not clear the CMOS right after you upgrade the BIOS. After upgrading the BIOS, please reboot your system once then you can clear the CMOS if you need to do it.
Q (16):
How can I set CPU FSB (Front Side Bus) correctly?(1/30/2003)
A:For Intel CPU: You do not need to do any setting. When you install CPU at the first time, all that you need to do is go to BIOS and "Load setup defaults", then the system will auto detect the correct CPU FSB.
For K7VT2 and K7VM2: There is a FSB_SEL jumper on the motherboard .
FSB 100Mhz set 2-3
FSB 133Mhz set 1-2
Q (7):
My PC runs Windows 98/ME, can I still use USB 2.0 products?(11/26/2002)
A:Since Microsoft is only developing drivers for Windows XP and 2000, you will have to use a 3rd party vendor's drivers. Also Power Management for USB 2.0 works fine under Windows XP. It may not work properly under Win98/ME/2000. Please check detailed information from Microsoft Web Site:
Q (2):
What's the meaning of AMI BIOS Beep Codes?(10/29/2002)
A:The following are AMI BIOS Beep Codes that can occur.
Beep Code
Descriptions
1 short
Memory refresh timer error.
2 short
Parity error.
3 short
Main memory read / write test error.
4 short
System timer failure.
5 short
Process error.
6 short
Keyboard controller BAT test error.
7 short
General exception error.
8 short
Display memory error.
9 short
ROM BIOS checksum error.
10 short
CMOS shutdown Read/Write error.
11 short
Cache Memory bad.
Q (4):
If I use 1 GB or more memory on the M/B, Windows 98/ME O.S. shows "Error Message: Insufficient Memory to Initialize Windows". What's wrong?(10/29/2002)
A:It's a limitation of Win9x/ME. Windows NT 4.0 / 2000 / XP has no problem, please check detailed information from Microsoft Web Site.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q184447
Q (3):
Can I install both DDR and SD RAM at the same time?(10/29/2002)
A:No! Please do not install DDR and SD RAM simultaneously.
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