Question: My system does not start. I have no output on my display. What can I do? (7/1/2020) Answer: Please refer to the following flow chart for basic debugging.
If the procedure above does not help to solve your problem, please contact the seller or local dealer for help. Or go to Support\Contact Technical Support to submit your question. Then our customer service staff will reply to you as soon as possible.
Question: I cannot adjust the equalizer settings in the Nahimic3 utility ver:1.4.15. Where can I find the settings?(2/1/2021) Answer: To use the equalizer in the Nahimic3 utility, please refer to the following steps to activate it.
Step 1. Download and install Nahimic3 utility ver:1.4.15 from the ASRock website.
Question: I cannot control the RGB lighting via RAZER Synapse on my X570/B550 Taichi Razer Edition motherboard. How do I solve this problem?(1/1/2021) Answer: Please flash the RGB controller firmware by following the steps below.
Download the firmware file from ASRock website and extract the compressed file.
Execute "UpdateFW.cmd” to update the RGB controller firmware.
After step 2 please wait for 10 seconds or so and the firmware flash will finish.
After the message "update firmware SUCCESS” is shown please restart your system.
Question: Could I use Ryzen Master and A-Tuning at the same time on the AM4 Platform?(10/1/2017) Answer: No, Ryzen Master and A-Tuning read the different locations, so Ryzen Master and A-Tuning couldn't be used at the same time.