ASRock > Support

Question: If I use 1 GB or more memory on the M/B, Windows 98/ME O.S. shows "Error Message: Insufficient Memory to Initialize Windows". What's wrong?(10/29/2002)

Answer:
It's a limitation of Win9x/ME. Windows NT 4.0 / 2000 / XP has no problem, please check detailed information from Microsoft Web Site.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q184447

Question: My PC runs Windows 98/ME, can I still use USB 2.0 products?(11/26/2002)

Answer:
Since Microsoft is only developing drivers for Windows XP and 2000, you will have to use a 3rd party vendor's drivers. Also Power Management for USB 2.0 works fine under Windows XP. It may not work properly under Win98/ME/2000. Please check detailed information from Microsoft Web Site:

http://www.microsoft.com/HWDEV/BUS/usb/USB2support.asp
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q330892&

Question: When I'm going to install USB 2.0 driver for my Windows 2000, it asked me to update Service pack 4. Where can I get Service pack 4 for Windows 2000?(7/9/2003)

Answer:
Windows 2000 service pack 4 is now available on Microsoft website.
Please refer to http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.mspx

Question: When I install Windows XP with SATA HDD on K7S8XE+, I found driver logo warning messages during installation. What should I do?(12/12/2003)

Answer:
Actually you will see these kinds of warning messages (refer to the following picture) twice during Windows XP installation.

When you see the warning messages, please both select "Yes". However, if you still need the Microsoft certificated SATA driver, it is available at https://www.asrock.com/mb/download.asp?Model=K7S8XE%2b . Please download the driver and save it in a floppy disk before Windows installation.

Question: How do I install AMD Athlon(tm) 64 Processor Driver under Windows XP on K8S8X?(5/15/2004)

Answer:

Right-click on "My Computer" and select "Properties".

Select the "Hardware Tab" and click on the "Device Manager" button. There should be a device section named "Processors" with a processor device.

Right-click on the processor device, and click on "Update Driver".

Select "Install from a list or specific location (Advanced)", and click "Next".

Select "Don't search, I will choose the driver to install", and click "Next".

Click "Have Disk", "Browse..." to the installation files from support CD (E:\Drivers\CPU_DRIVER\XP\XP\English) and click "OK".

Ignore the warning about "This driver is not digitally signed!" by clicking on "Next".

A box will appear: "The wizard has finished installing the software for AMD Athlon(tm) 64 Processor". Click "Finish" to complete the installation.

Question: My hard drive is 160 GB, when I install Windows 2000 or Windows XP, I can only see 137 GB. However, when I install this 160 GB hard drive on the ATA 133 RAID card, I can use whole 160 GB. What's wrong?(5/15/2004)

Answer:
If you would like to use whole 160 GB as only one partition while installing the Windows OS, please make sure that your OS is Windows 2000 service pack 4 included or Windows XP service pack 1 included.
When you install the hard drive on the RAID card, you would need to press F6 to install third party driver during the Windows installation, and the driver is the reason why you can use whole 160 GB even your Windows XP service pack 1 is not included.

Question: After updating Windows XP to service pack 2, some benchmark or programs may not work properly. What's going on?(9/14/2004)

Answer:
Currently, Windows XP service pack 2 is causing some incompatible issue. For incompatible issue of service pack 2, you can refer to following Microsoft's web site:
http://support.microsoft.com/default.aspx?kbid=884130&product=windowsxpsp2

Question: When I install Windows XP with SATA HDD on K8 Combo-Z, I found driver logo warning messages during installation. What should I do?(10/15/2004)

Answer:
You will see these kinds of warning messages (refer to the following picture) twice during Windows XP installation.

When you see the warning messages, please select "Yes" for both.

Question: When I plug a PCI graphics card on P4VM8, it is not able to run dual monitors with onboard VGA under Windows XP. How do I solve it?(2/18/2005)

Answer:
If you want to use dual monitors with both PCI graphic card and onboard VGA on P4VM8 under Windows XP, please update to Windows XP service pack 2.

Question: I use a PCI VGA card with onboard VGA of K8Upgrad-VM800 for dual monitors under Windows XP. After updating to Service Pack 2, the function of dual monitors does not work. What should I do? (4/8/2005)

Answer:
After updating to Windows XP Service Pack 2, if you want to use the function of dual monitors, please re-install onboard VGA driver. It will solve the problem.

Question: I installed a Windows XP operating system for 775Twins-HDTV in my SATA HDD. I want to duplicate my SATA HDD to another new SATA HDD by using GHOST program. After finished, the new duplicated SATA HDD cannot boot up. What should I do?(11/18/2005)

Answer:
We recommend you to install Windows XP on your original SATA HDD again and install the SATA drivers at the beginning of Windows XP installation. Please refer to the following steps:

Step 1: Please go to BIOS to disable the "ATA Combination Mode", or you can reserve it as default value. (BIOS/ Advanced/ IDE Configuration/ ATA Combination Mode/ Disabled)

Step 2: Please press "F6" to install SATA drivers at the beginning of the Windows XP installation.

Step 3: Install the SATA drivers. (Please make a SATA Driver Diskette at first. Please refer to the 775Twins-HDTV user manual page 25.)

Step 4: Start to install the operating system.

Step 5: After finished the Windows XP installation, we recommend you to install the SATA driver from support CD.

Step 6: Now, you can start to duplicate the HDD by using GHOST program.

Question: After installing Windows^® XP x64 Edition, I see an "Unsupported Standard Game Port" in device manager. And there is no exclamation mark or error message. Why?(1/16/2006)

Answer:
Microsoft^® does not support game port in Windows^® XP x64 Edition. If you want to use a joy pad or joystick in Windows^® XP x64 Edition, please use an USB one.

Question: I use a Samsung HD080HJ (P80SD) 80GB SATA II HDD on K8Upgrade-NF3. After installing Nvidia all in one driver from the support CD, it takes a little bit long time to boot into Windows^® XP. How could I solve this problem?(1/16/2006)

Answer:
Please follow below steps to update Nvidia IDE driver:

1. Under Windows^® XP, please go to "Control panel" and choose "Add/Remove program" to remove the Nvidia IDE driver.
2. Please download the new Nvidia IDE driver from https://download.asrock.com/Drivers/Special/NVIDIA_4.84IDE.zip
3. After driver download is completed, please install the new IDE driver for your system.

Question: I use two SATA HDDs to create RAID 1 (mirroring) array on K8NF4G-SATA2. After I finish setting up the array and OS installation, I remove one of the two SATA HDDs. However, when I put the SATA HDD back, it shows a warning message as below when booting up the system. What should I do?

(1/16/2006)

Answer:
When you remove one of the two SATA HDDs, the system will recognize the left one as an abnormal array. Then, when you put a HDD back, the system will recognize the two HDDs as two abnormal arrays. That is why it shows a warning message to remind you that is not a normal RAID 1 (mirroring) array.
In order to solve it, please press "F10" during POST to get into MediaShield Utility and do the following steps to rebuild the array.

Step 1: Please go to the MediaShield Utility (Press F10) and choose one of the SATA HDD (array) in "Array list".

Step 2: Press "Enter" to get into the "Array Detail"

Step 3: Press "D" to delete this array.

Step 4: After you delete it, please go to "Array Detail" of the left Array.

Step 5: Press "R" (Rebuild) to get into "Select From Free Disk List"

Step 6: Press "A" then "Enter" to rebuild array.

Step 7: Finished.

Step 8: Press "Ctrl-X" to exit.

Question: What's the requirement for High Definition Audio to work under Windows^® XP 64bit?(2/17/2006)

Answer:
For normal working of High Definition Audio under Windows^® XP 64bit, there is a hotfix file provided by Microsoft. Please install the hotfix before installing the audio driver. Otherwise, the audio driver may not be installed successfully.

Please click the link to download the hotfix file:
http://support.microsoft.com/?kbid=901105

Question: I am installing the Windows^® 98SE on my P4i65GV/ 775i65GV motherboard. After I installed the "Intel^® VGA Drivers" from the support CD and restarted the system, the system shows that it cannot find the "ikch8xx.cat" and "isb8xx.cat" files. What should I do?(3/20/2006)

Answer:
Actually, the "ikch8xx.cat" and "isb8xx.cat" files are not necessary under Windows^® 98SE. So you can skip it to continue the installation of motherboard drivers. It will not influence the functions of your system. If you want to install the two files completely, please put the support CD into your CD/DVD ROM and refer to the path:
\drivers\VGA\win98_me\Win9X.

Question: My motherboard is AM2XLI-eSATA2. How do I install Windows^® XP on SATA HDD in AHCI mode?(8/18/2006)

Answer:
You need to make a SATA driver diskette before you start the OS installation. Please refer to the following steps:

Enter "SATA Operation Mode" in BIOS setup to set the option to [RAID].
Insert the ASRock Support CD into your optical drive to boot your system.
During POST at the beginning of system boot-up, press key, and then a window for boot devices selection appears. Please select CDROM as the boot device.
When you see the message on the screen, "Do you want to generate Serial ATA driver diskette [YN]?", press .
Then you will see these messages,
Please insert a diskette into the floppy drive.
WARNING! Formatting the floppy diskette will lose ALL data in it!
Start to format and copy files [YN]?
Please insert a floppy diskette into the floppy drive, and press .
The system will start to format the floppy diskette and copy SATA drivers into the floppy diskette.
Restart and enter "SATA Operation Mode" in BIOS setup to set the option to [AHCI].
At the beginning of Windows^® setup, press F6 to install a third-party SCSI or RAID driver. When prompted, insert a floppy disk containing the ULi^® RAID driver. After reading the floppy disk, the driver will be presented. Select the driver to install according to the mode you choose and the OS you install.

Question: I have AM2NF6G-VSTA/ALiveNF6G-DVI motherboard. The onboard LAN does not work properly under Windows^® Vista™. How can I solve this?(12/19/2006)

Answer:
If you encounter this problem, there are two solutions you can choose, pls. select either one at your convenience.
Solution1
Please flash BIOS to P1.70 or later for AM2NF6G-VSTA and P1.60 or later for ALiveNF6G-DVI.
https://www.asrock.com/mb/download.asp?Model=AM2NF6G-VSTA#bios
https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-DVI#bios

Solution2.
Or please refer following steps to re-write MAC address under Windows^® Vista™.
Step1: Check MAC address.
When system boot up, press "F2" to enter BIOS setting.
Boot-> "Boot settings Configuration" -> set "Boot From Onboard LAN" to "enable".
Press "F10". System will restart.
Please "F11" and select "NVIDIA Boot Agent".

Then you will see MAC address, pls. record it with no space for later usage.

Step2: Boot system into Window Vista
Right click "Computer" and click "Properties"

Step3:
Click "Device Manager"

Step4:
Click "Continue"

Step5.
Right click "Networking Controller" and click "Properties".

Step6:
Choose "Network Address" in "Advanced " folder.
Write "MAC Address" which got from step1 into Value item.
Then click "OK".

Question: I connected ALiveNF6G-DVI with DVI card to a DVI monitor. When system resumed from standby mode under Windows^® Vista™, I got black screen on the monitor. How can I solve this?(12/19/2006)

Answer:
Please refer following steps to disable "Hybrid Sleep" under Windows^® Vista™.

Step1: Please click "Control Panel".

Step2: Click "System and Maintenance".

Step3: Click "Power Options"

Step4: Click "Change plan settings" of "Balance"

Step5: Click "Change advanced power settings.

Step6: Click "sleep".
Set "Allow hybrid sleep" to off.

Step 7: Click OK or Apply to finish the setting.

Question: I would like to use the analog CD-in function in Windows^® Vista™. But the "Analog" item of Playback and Rip can not be selected in Windows^® Vista™. It was gray. Why? (Here is the screenshot.)

(1/16/2007)

Answer:
Windows^® Vista™ operating system does not support the analog CD-in. The output of CD/DVD-ROM playback will be digital only.

Question: How do I enable Windows^® Aero feature in my Windows^® Vista™ Premium system?(2/15/2007)

Answer:
First, your hardware must meet the requirements of the Windows^® Vista™ Premium system. If not, you may not enable Windows^® Aero.
Windows^® Vista™ Premium system - Hardware Minimum Requirements

Item	Requirements
CPU	x86-compatible 32-bit CPU or x64-compatible 64-bit CPU
Memory	512MB Single Channel (Premium, Discrete models) 512MB x 2 Dual Channel (Premium, embedded models)
VGA	DirectX9.0 (with WDDM Driver) with 128bit VGA memory (Premium)
Audio	UAA Audio (HD Audio, USB Audio and IEEE1394 Audio) (Premium or Basic depends on Codec Vista logo level)

Second, please kindly refer to below steps to enable Windows^® Aero feature:
1.Press right button of mouse at Desktop and click "Personalize".

2.Enter into "Windows^® Color and Appearance" setting

3.Refer to below image to enter "Open classic appearance properties for more color options" setting.

4.Set "Color scheme" as "Windows^® Aero".

Question: If the MIDI/GAME port is enabled in the BIOS setup, the device manager will show yellow "!" under Windows^® Vista™. Why?(3/19/2007)

Answer:
Microsoft^® had removed the support for MIDI/GAME port under Windows^® Vista™. Please kindly refer to below Q&A No.4:
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2319740&SiteID=17

Question: I'm using Windows^® Vista™. I just installed a new VGA card, but the screen gets abnormal display. Is there anything I should do?(4/20/2007)

Answer:
After you install a new hardware device (especially VGA card) under Windows^® Vista™, we suggest re-rating your system (refer to the following steps). It may be able to solve the problem.
1.Go to Start > Control Panel > System and Maintenance> Performance Information and Tool

2.You will see the above screen. Press "Refresh Now" to re-rate your system.

Question: I am using a 4 / 6 / 7.1 channels speaker on AM2NF3-VSTA. Why do only 2 channels work under Windows^® Vista™?(8/3/2007)

Answer:
1. Please install Vista audio driver. The driver is available from ASRock Web Site.
https://www.asrock.com/mb/download.asp?Model=AM2NF3-VSTA
2. To have the 4/ 6/ 8 channels speaker work normally, it needs to do some settings in Windows^® Vista™. Please refer to following steps.
(1)Please double click the "CM6501 Sound Configuration" icon at the Taskbar.

(2)Set the System Input as "2 CH".

(3)Set the Analog Output as corresponding channels that you have.

(4)Click ok.

Question: I want to install Windows^® Vista™ 32-bit / Vista™ 64-bit OS on AM2NF3-VSTA / ALiveDual-eSATA2. Is there any point for attention?(10/2/2007)

Answer:
If you plan to install Windows^® Vista™ 32-bit / Vista™ 64-bit OS on this motherboard, please read below instructions and limitation carefully. For Windows^® 2000 / XP / XP 64-bit OS, there is no such limitation.
https://www.asrock.com/mb/note/AM2NF3-VSTA.html

Question: I'm using 4 GB system memory under Windows^® XP Professional x64 Edition. Why can't I enable hibernation in the Power Option of Control Panel? It does not have hibernation tab in it!(11/5/2007)

Answer:
Windows^® XP Professional x64 Edition does not support hibernation with more than 4GB system memory. Please refer to the Microsoft^® Knowledge Base for details: http://support.microsoft.com/kb/888575

Question: When using SATA Optical drive under Windows^® 2000, I found the transfer speed of my SATA Optical drive is abnormal. Can you help?(1/14/2008)

Answer:
It is because the default setting of Windows^® 2000 will set Transfer Mode as PIO mode for SATA Optical drive, it is Windows^® 2000 behavior. Please manually set the "Current Transfer Mode" to "Ultra DMA Mode" for SATA Optical drive in Device Manager.

Question: I'm using 4GB system memory with Windows^® Vista™ 64bit and ATi VGA card on ALiveXfire-eSATA2, I'm not able to boot into or install Windows^® Vista™ 64 bit. With 3GB or less system memory, it has no problem. Is there a solution for this problem?(2/14/2008)

Answer:
This is a known issue of Windows^® Vista™ 64 bit. Please install the following two hotfixes from Microsoft. It will solve this problem.
http://support.microsoft.com/kb/938194
http://support.microsoft.com/kb/938979

Please install the Hotfixes according to the following steps:

1.Boot into Windows^® Vista™ 64bit with less than3GB system memory.
(If you are not able to finish installing Windows^® Vista™ 64bit, please install Windows^® Vista™ with less than 3GB system memory)
2.Install the first hotfix, reboot, and then install the second.
3.Reboot the system and let system go into Windows^® Vista™ 64bit.
4.Shut down the computer. And then install the Memory back.

Question: When I install 4GB or more memory on Penryn1600SLi-110dB, I found it became unstable under Windows^® Vista™ 64-bit. What should I do?(3/24/2008)

Answer:
Please refer to following steps to install Microsoft^® Vista Hot Fix KB929777 to fix this problem.

Only install 2GB memory to the motherboard first.
Install Microsoft^® Vista Hot Fix KB929777
Microsoft^® Hot Fix KB929777 is available at: http://support.microsoft.com/kb/929777/en-us
After the Hot Fix installation is completed, please restart the Windows^® Vista™ 64-bit system.
Shutdown the system and install 4GB memories back to the motherboard.

Now, the system should work fine with 4GB memory.

Question: My motherboard is ALiveNF6P-VSTA / ALiveNF6G-VSTA (MCP61 chipset). I'm encountering some problems with SATA HDD when installing the drivers of the motherboard under Windows^® Vista™. What should I do?(4/28/2008)

Answer:
Please refer to below suggestions.
If you want to install the Windows^® Vista™ with non-RAID mode:
Install the SATA driver v998 from support CD during the installation of Windows^® Vista™.
The driver path in support CD is
Support CD/Drivers/ SATA2/ nVIDIA/ Vista64_Vista(112)/ IDE/ WinVista/ sata_ide.

Step1:

Step2:

Step3:

You can also download the SATA driver v998 from ASRock website and save it to a floppy diskette, USB flash drive or CD/DVD disk.
Then install the SATA driver v998 from floppy diskette, USB flash drive or CD/DVD disk during the installation of Windows^® Vista™.

ALiveNF6P-VSTA: https://www.asrock.com/mb/download.asp?Model=ALiveNF6P-VSTA
ALiveNF6G-VSTA: https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-VSTA
ALiveNF6G-GLAN: https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-GLAN
ALiveNF6G-DVI: https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-DVI
AM2NF6G-VSTA: https://www.asrock.com/mb/download.asp?Model=AM2NF6G-VSTA

If you want to install the Windows^® Vista™ with RAID mode:
Please refer to the NVIDIA RAID installation guide.
https://download.asrock.com/Manual/raid/ALiveNF6P-VSTA/English.pdf

Question: When I install Realtek HD Audio driver, I found the system shows below error message. What can I do?

(6/26/2008)

Answer:
Please refer to below steps to reinstall Realtek HD Audio driver:
1.Enter into "Add or Remove Programs" and remove "Realtek High Definition Audio Driver"

2.Disable all "Microsoft^® UAA Bus Driver for High Definition Audio" in Device Manager first

3.Then uninstall all "Microsoft^® UAA Bus Driver for High Definition Audio" from the system.
4.Reboot system
5.Reinstall "Realtek HD Audio driver" from Motherboard Support CD.
If you still meet this problem, please reinstall fresh Windows^® system.

Question: I install more than 2GB system memory on my system. When I run the "Sound Recorder" under Windows^® XP, it always shows the following error message. What's wrong?

(7/31/2008)

Answer:
This is the limitation of Windows^® XP. Please refer to the Microsoft^® Knowledge Base for details: http://support.microsoft.com/kb/284893

Question: My motherboard is with NVIDIA^® Geforce 7050/6150/6100 chipset. I use the VGA driver 175.19 from NVIDA website under Windows^® XP SP1. After installing the driver, I get 640X480 4bit color under Windows^® XP. But using the driver from your support CD, it has no problem.(7/31/2008)

Answer:
We recommend using the driver provided by ASRock. We tested it on our products to make sure it has the best compatibility and stability. If you still want to use the VGA drivers from NVIDIA^® website, please update to Windows^® XP service pack 2. It is able to solve this problem.

Question: I want to use a Phenom CPU with NVIDIA^® 7600 and 7800 series AGP VGA card on AM2NF3-VSTA or ALiveDual-eSATA2 under Windows^® XP. Is there any point for attention?(10/23/2008)

Answer:
If you adopt AMD^® Phenom™ X4 AM2+ CPU on AM2NF3-VSTA or ALiveDual-eSATA2 with NVIDIA^® 7600 and 7800 series AGP VGA card under Windows^® XP, please install AGP gart driver 3.77. The AGP gart driver is in NVIDIA^® all-in-1 driver package. You are able to download the driver from following link.
https://www.asrock.com/mb/download.asp?Model=AM2NF3-VSTA
https://www.asrock.com/mb/download.asp?Model=ALiveDual-eSATA2&s=AM2

Question: With ION330, Under Windows^® XP, I can not wake up system from S3 and S4 by USB keyboard mouse, why?(8/11/2009)

Answer:
Please refer to the steps as below to solve the issue.
1.Please download a registry from the link as below,
https://download.asrock.com/Drivers/others/NVUSBS3.zip

2.Referring to the picture, please double click on the file NVUSBS3, and click YES.

After the registry is complete, a window may shows up, please press OK and RESTART your computer.

3.Referring to the picture, double click on Keyboard and Mouse in START -> Control Panel.

4.Referring to the picture, move to Hardware tags as 1. and 3., click on Properties as 2. and 4.

5.Referring to the picture, move to Power Management tag as 1. and 3.
Check Allow this device to bring the computer out of standby in BOTH Keyboard and Mouse windows, as 2. and 4.

6.Now it's available for you to bring your computer from S3 and S4 with your USB keyboard and mouse.

Question: Why I cannot hear audio playback under Windows^® XP when I connect HDMI cable with ION330?(9/3/2009)

Answer:
Some suggestions as below may solve the issue,

1. Please re-install your Windows^® XP and install required driver in such order :
a. HD Audio Driver and Application(VIA^® HD Audio driver)
b. Onboard HDMI HD driver (NVIDIA^® HDMI driver)
c. All in 1 driver.

2. Refering to the attached picture, please install a display driver in support CD -> Others -> Display -> XP32_185.66 -> Setup.exe

3. Please check your VGA driver version has been update to 6.14.11.8576 by device management.

4. Since when ever you plugged the rear speaker to ION330, the sound playback would AUTOMATICALLY set to "HD Audio Rear Output", therefore, during the test, please ONLY connect HDMI to the TV, and make sure the sound playback is set to "NVIDIA^® HD Audio"

Question: Does my motherboard support Windows^® 7?(11/21/2009)

Answer:
Please refer our website for windows7 support list.
Website link: https://www.asrock.com/news/events/2009win7/index.asp

If your models are not listed on Windows^® 7 support list, please kindly try inbox driver first.

Or go to chipset vender website to download the chipset driver.
Intel^® website: http://downloadcenter.intel.com/Default.aspx
AMD^® website: http://support.amd.com/us/gpudownload/Pages/index.aspx
NVIDIA^® website: http://www.nvidia.com/Download/index.aspx?lang=en-us
Realtek website: http://www.realtek.com.tw/downloads/
VIA^® website: http://www.via.com.tw/en/support/drivers.jsp

If you got any further issues, please contact ASRock TSD : Asrock_TSD@asrock.com.tw

Question: I connect my IR receiver to onboard IR header , how can I make it work under Windows^® 7?(11/21/2009)

Answer:
Please do the Windows^® update, which you may refer to the Fig.1 as below.

Question: I have a WD Advanced Format HDD (Western Digital) in my system. The system freezes, Windows^® installation cannot find the HDD, or I have low transfer speeds. How can I solve it?(5/6/2010)

Answer:
Using WD Advanced Format HDD's in combination with Windows^® XP may require a special jumper setting on WD Hard disk or the use of a software tool.

Please set the HDD jumper to 7-8 as shown below:

You can also refer WD FAQ via this link for more details:
http://wdc-de.custhelp.com/cgi-bin/wdc_de.cfg/php/enduser/std_adp.php?p_faqid=5324&p_created=#jumper

Question: Why the MarvellTray.exe dialog box always show up while system boot into Windows^® 7 x64 every time?(12/30/2010)

Answer:
Since the user account security level setting under Windows^® 7 64-bit.
After you update the Marvell driver and Utility to new version, this dialog box will not show up as before.
Please follow the steps as below to update Marvell driver and Utility.
1. Please uninstall Marvell driver and RAID utility which has installed on your system.
2. Please download and update Marvell driver and Utility by following link.
Marvell SATA3 driver ver:1.0.0.1051 download link:
https://download.asrock.com/Drivers/All/SATA3/Marvell_SATA3_Win7-64(1.0.0.1051-WHQL).zip
Marvell RAID Utility ver:4.1.0.1909 download link:
https://download.asrock.com/Drivers/All/SATA3/Marvell_RAID_Win7-64(4.1.0.1909).zip

Question: I would like to install Windows^® 7 x64 with GPT format HDD, is there anything I should have done before doing so?(3/14/2011)

Answer:
We will suggest users to install Windows^® 7 hot fix if you would like to do so.
Please refer to the link below for the hot fix.
http://support.microsoft.com/kb/979903

Question: Why can't I play Blu-ray discs with Core100HT-BD under Windows XP?(4/1/2011)

Answer:
For Intel graphics platforms (including G41, H55, H67 chipsets…etc), Blu-ray playback is only supported on Windows Vista and Windows 7.

Question: When using Windows MCE, the system sometimes wake up automatically. How do I solve this problem?(6/1/2011)

Answer:
Please kindly refer to below picture to disable "Automatically download Windows Media Center data between the following times" option under MCE.
(Path: MCE-> Task->Settings-> General->Automatic Download options-> Automatically download Windows Media Center data between the following time.)

Question: Why I execute Cyberlink MediaEspresso 6.5 utility under Windows7 with add-on VGA, system will hang up. How could I do?(4/1/2012)

Answer:
If you also install Virtu MVP utility, please update latest Virtu MVP from below link:
Windows7 32 bit: https://download.asrock.com/Drivers/all/Others/LucidVirtu_Win7(v2.1.111_32Bit).zip
Windows7 64bit: https://download.asrock.com/Drivers/all/Others/LucidVirtu_Win7-64(v2.1.111_64Bit).zip

Question: I cannot finish the AXTU installation under Japanese Windows7, what can I do?(5/1/2012)

Answer:
Please install the AXTU v0.1.216 or later for Japanese Windows 7.
AXTU v0.1.216 download link: https://download.asrock.com/Utility/AXTU/AXTU(v0.1.216).zip

Question: I was connected a HDD on N68 series motherboard with 3TB capacity, why the HDD capacity only detect 768GB in Windows 7 installation.(8/1/2012)

Answer:
Please use Windows 7 installation disk with Service Pack1 (SP1) included.

Question: How could I change Windows 8 shut down behavior from Hibernate (S4) to shut down (S5)?(10/1/2012)

Answer:
Please follow below setting under Windows 8
1. Enter OS [Control Panel].

2. Search [Power options], and select [Change what the power buttons do].

3. Select [Change settings that are currently unavailable].

4. Uncheck [Turn on fast startup] item, then save change.

5. Done.

Question: Does my motherboard support Windows 8?(10/1/2012)

Answer:
Please refer our website for Windows 8 support list.
Website link

If your model is not listed on Windows 8 support list, please kindly try inbox driver first.

Or go to chipset vender website to download the chipset driver.
♦ Intel website
♦ AMD website
♦ Nvidia website
♦ Realtek website
♦ Via website
♦ Broadcom website
♦ Etron website
♦ NEC website
If you got any further issues, please contact ASRock TSD

Question: I've installed Windows 8 on VisionX, why can't I use my Bluetooth device after resuming from sleep mode?(11/1/2012)

Answer:
Please update the Bluetooth driver for Windows 8 from ASRock's website.
https://download.asrock.com/Drivers/all/Bluetooth/Bluetooth_Win8-64_Win8(v8.0.0.204).zip

Question: After updating the BIOS, my Intel IVY Bridge CPU and Intel 6 series chipset motherboard will get the Blue screen and can't boot into Windows 8 anymore. What should I do?(1/1/2013)

Answer:
Because of the ME version update, Intel ME changes the boot behavior of Windows 8.
Please use the Windows 8 CD to repair your system.

Question: Why can't the system detect my HDDs when I'm installing Windows XP?(1/1/2013)

Answer:
There are various possibilities that cause this issue, please refer to the following suggestions to check your system.
1. Please make sure your HDDs' SATA power cable and SATA cable are connected with the motherboard.
2. Enter the BIOS setup screen, scroll to the advanced page and enter Storage Configuration, set SATA mode to [IDE].
If you want to install Windows XP under [AHCI] mode, due to Windows XP requirements, you'll need to pre-install the SATA driver first, please refer to the following FAQ for further details.
Link: https://www.asrock.com/support/qa/TSDQA-45.pdf
3. If you have already tried the suggestions above, please change your SATA cables or SATA ports for verification.

Question: I keep getting the BSOD when I'm installing ASMedia SATA3 driver. How can I install ASMedia SATA3 driver on Windows 8?(2/1/2013)

Answer:
If you've connected the HDD which contains your operating system on SATA3_A0/ SATA3_A1 ports, please use the Windows 8 inbox driver.

Or you could connect the HDD to SATA3_0/ SATA3_1 ports and install ASMedia SATA3 driver again.

Question: After I've installed all of the drivers for Z87 OC Formula with Windows 7 64bit OS on a GPT format drive the system cannot be shut down. What should I do?(9/1/2013)

Answer:
Please enter Windows safe mode to uninstall Etron USB3.0 driver and update the latest Etron USB3.0 driver.
Etron USB3.0 driver x64 download link

Question: My DN2800MT system gets a distorted screen through the LVDS panel at Windows 7 boot screen. What should I do?(10/1/2013)

Answer:
Since the vBIOS requires different settings for Windows 7, you might see such symptoms during booting.
Please flash the corresponding BIOS version for your system from our website:
https://www.asrock.com/ipc/overview.asp?Model=DN2800MT&cat=Download&os=BIOS

Question: I cannot find the Intel 82583V LAN driver for Windows 8.1 on 990FX Extreme9 or Z77 Extreme11. What should I do?(1/1/2014)

Answer:
Intel 82583V LAN controller can be supported by Windows 8.1 inbox driver, so please use the inbox driver directly.

Question: BayTrail主板支持Windows XP吗？(6/1/2014)

Answer:
由于芯片组限制，主板不支持Windows XP。请安装主板支持的Windows 7 32bit及64bit，Windows 8/8.1 32bit及64bit。

Question: I cannot install Windows 7, 8 to my NVMe storage. What should I do?(3/1/2015)

Answer:
Microsoft Windows 7 and Windows 8 do not bundle the NVMe driver, please install Microsoft Windows 8.1 or later versions to the NVMe storage.

Question: My monitor and DisplayPort cable supports DP1.2. However, the AMD VGA driver still shows "A display capable of DisplayPort v1.2 data rates and multi-streaming is currently connected to a connector that does not support DisplayPort v1.2" on AMD FM2+ platform. How to fix this issue?(6/1/2015)

Answer:
Please download and install AMD VGA driver v14.9 to solve this issue.
AMD VGA driver V14.9 download link: http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=14.9

Question: When using Intel G3258 CPUs on H81/P81/H87/B85/H91/H97 platforms, I can't install Windows 10. What should I do?(7/1/2015)

Answer:
For Intel G3258 CPUs to support Windows 10, please download the following BIOS or later versions with Microcode 19 from the download links on our website.
If your model isn't listed in the table, please visit the beta zone of your model and then update the latest beta BIOS.

Model	P BIOS
H81M-VG4 R2.0	P1.40
H81M-DGS R2.0	P1.60
H81M-HDS R2.0	P1.30
H81M-HDS	P2.10
H81M-DG4	P1.10
H97 Anniversary	P1.50
H97M Anniversary	P2.10
B85 Anniversary	P1.40
B95M-DGS	P1.60
B85M-DGS	P1.50
B85M Pro3	P1.40
H97M Pro4	P2.00
B85M-HDS	P1.70
B85 Pro4	P2.30
B85M	P2.50
H81M-HG4	P1.50
H81M	P1.90
H81M-GL	P2.00
H81M-G	P1.40
H97 Pro4	P1.90
H97M	P2.00

Question: Does DTS Connect 5.1 Surround work under Windows 10?(8/1/2015)

Answer:
Because of Microsoft Windows 10 OS limitations, DTS Connect 5.1 Surround doesn't work under Windows 10.
If you'd like to use DTS connect 5.1 Surround, please choose earlier versions i.e. Windows 8.1/ Windows 8/ Windows 7.

Question: After I've upgraded the Killer LAN driver from ver: 1.1.52.1451 to ver: 1.1.54.1506 under Windows 10, the LAN port doesn't work. How do I fix this?(8/1/2015)

Answer:
If you've updated the Killer LAN driver from version 1.1.52.1451 to newer versions under Windows 10 x86/x64, it might cause the LAN driver to malfunction. Please follow the steps below to fix this problem.

Step 1: Open Device Manager and uninstall the Killer LAN driver.

Step 2: Select the checkbox and press [OK].

Step 3: Scan for hardware changes.

Step 4: Execute the new Killer LAN driver 1.1.54.1506 or newer versions and press [Remove] then restart the system.

Step 5: Install the new Killer LAN driver and then restart the system.

Question: How do I reinstall Windows 10 Home 64-bit on a N3150/3050-NUC (Beebox with OS) and activated the OS?(11/1/2015)

Answer:
Please refer to the following link to download and install Windows 10 Home 64-bit on Beebox.
http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326

After installing the OS, follow the steps below to activate Windows 10 Home 64-bit.

1. Download the "AsrProductKey" tool. https://www.asrock.com/nettop/Intel/Beebox%20Series/?cat=Download&os=Win1064

2. Unzip the tool and launch it.

3. You will receive the product key of your system as shown below.

4. Type "Activation" on Windows search and press enter.

5. Click "Change Product Key" and enter the key which was displayed at step3.

6. After entering the Product Key, the OS will be activated.

Question: There is no Windows 10 VGA driver for AMD 760G platform on your website, where can I find the driver and install it?(11/1/2015)

Answer:
Please refer to the steps below to install the VGA driver with Windows update.

Step1. Right click "This PC" to enter "Manage".

Step2. Choose "Device Manager" on the left; enter "Display adapters" then right click on "Microsoft Basic Display Adapter" and then select "Update Driver Software…" (Please make sure the system is connected to the Internet)

Step3. The system will update the driver via Internet automatically.

Step4. Wait till it displays Windows has successfully updated your driver software.

Step5. After this driver update, the Device Manager should be able to recognize your VGA adapter.

Question: How can I change Windows 10 shut down behavior from Hibernate (S4) to shut down (S5)?(12/1/2015)

Answer:
Please follow the steps under Windows 10 as below.
1. Open [System] under Windows 10.
2. Select [Power & sleep] and enter [Additional power settings]

3. Select [Change what the power buttons do].

4. Select [Change settings that are currently unavailable].

5. Uncheck [Turn on fast startup], then save changes.

6. Done.

Question: Which A-Command utility version can be used under Windows 10 for ASRock M8 system?(9/1/2016)

Answer:
Please download A-Command utility ver: 1.0.13 for Windows 10 OS.
Download Link: https://download.asrock.com/Utility/A-Command/A-Command(v1.0.13).zip

Question: Why does Beebox Series platform show "!” in device manager when installing Realtek Wireless LAN driver under Windows 10 RS1?(4/1/2017)

Answer:
If using Windows 10 RS1 and installing Realtek driver, it may get "!” in device manager.
Please refer below link to download Realtek Wireless Lan driver ver:2023.48.0801.2016 for Windows 10 RS1 or remove Realtek LAN driver to use inbox LAN driver directly.
Link: https://www.asrock.com/nettop/overview.asp?Model=Beebox%20Series&cat=Download&os=Win1064

Question: How do I install Windows7 on AM4 platform motherboards?(3/1/2017)

Answer:
Intel® N3000 Series SoC, 100 / 200 Series and AMD AM4 chipset has removed their support for the Enhanced Host Controller Interface, so you might find it difficult to install windows7 operation system Since the USB ports won't work.
Please refer to the Web page from following to install Windows7 on AM4 platform motherboards (in combination with Pinnacle Ridge, Summit Ridge and Bristol Ridge only).
The link is below:
https://www.asrock.com/microsite/Win7Install/index.html

Question: How do I install the CPU on X399 Platform? After I follow the step 1 to 3 to fasten the screws, the cover cannot be locked well.(10/1/2017)

Answer:
Please slightly fasten the screws in the order of number 1, 2 and 3. Then tighten all of them.

Question: I'd like to use the Windows Mixed Reality Headset on on-board HDMI, what should I do?(12/1/2017)

Answer:
Please follow the steps below
1. Refer to the "Microsoft Windows Mixed Reality PC hardware guidelines” to check the system hardware requirement.
https://support.microsoft.com/en-us/help/4039260/windows-10-mixed-reality-pc-hardware-guidelines
*The Windows Mixed Reality requires Integrated Intel HD Graphics 620 or greater DX12-capable integrated GPU.

2. If an external graphics card is installed, please enable "IGPU Multi-Monitor” under BIOS.
BIOS Path: Advanced > Chipset Configuration > IGPU Multi-Monitor

Advanced > Chipset Configuration > IGPU Multi-Monitor

3. Download the VGA driver version 15.60.01.4877 from the Intel download center and Install it on your system.
Download Link: https://downloadcenter.intel.com/product/128199/Graphics-for-8th-Generation-Intel-Processors
4. Install the "Windows Mixed Reality Headset” USB 3.0 connector to the on-board USB3.0 port.
5. Install the "Windows Mixed Reality Headset” HDMI connector to the on-board HDMI port
The Windows Mixed Reality Headset should work now.

Question: After upgrading the Windows 10 RS3 on H81 Pro BTC(R2.0), the VGA card driver will show error code "12” on my system.
What should I do?(12/1/2017)

Answer:
There are two workarounds to solve the error code "12” issue on the system.
1. Refer to the following link to change the registry under OS.
Link: https://support.microsoft.com/en-us/help/942959/error-message-when-you-attach-a-pci-express-expansion-chassis-to-a-com

2. Please refer to below link to roll the Windows 10 version back to the RS2.
Link: https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/how-to-recover-restore-your-previous-version-of/94368560-9c64-4387-92b9-82a9234216ad

Question: When I use VGA card with onboard graphics AM4 CPU, onboard display adapter driver shows exclamation mark, what should I do?(3/1/2018)

Answer:
If you are using the VGA card and onboard display adapter shows an exclamation mark as the picture below,
please follow the steps to remove exclamation mark.

1. Please press "F2” or "Del” during POST to enter BIOS setup
2. Choose primary video adapter as internal graphics
Path: Advanced\AMD PBS\Primary Video Adapter\Int Graphics (IGD)

3. After adjusting above options , press "F10” to save the configuration.

You can try below method as well.
1. Please press "F2” or "Del” during POST to enter BIOS setup
2. Disable CSM
Path: Boot/CSM/Disable

3. After adjusting above option, press "F10” to save the configuration.

Question: How to install Realtek Audio Console APP under Windows 10 RS4 or later version?(10/1/2018)

Answer:
In general, the system will auto-download the APP in background after installing Realtek Audio driver.
Please type "Realtek Audio Console” in Win10 search bar to access APP.
*Please connect the LAN cable when installing the Realtek Audio driver.

type

If the APP doesn't show up on your system, please follow the steps below to install it manually.
1.Go to the device manager to check if the Reaktek Audio driver is installed.
* Realtek Audio driver could be installed / downloaded from support CD and ASRock official website: www.ASRock.com.
2. Please make sure that Windows updates are at latest.
Settings > Update & Security > Windows Update and select Check for updates
3.Please refer to the following link to access "Realtek Audio Control” on Microsoft Store and click "Get” to start downloading.
https://www.microsoft.com/store/productId/9P2B8MCSVPLN

4.After installation, click Launch to launch the APP.

Question: How can I enable wake on LAN function under S5 status in Windows 10 with Intel I211 LAN port?(8/1/2019)

Answer:
Step 1: Please visit ASRock website to download the Intel LAN driver.
https://www.asrock.com/mb/index.asp
Step 2: Refer to the FAQ from the following link to modify the shutdown behavior under Windows 10.
https://www.asrock.com/support/faq.asp?id=408
Step 3: Go to device manager and right click the "Intel® I211/I219 Gigabit Network Connection” LAN device to choose the "Properties”.
Step 4: Intel LAN driver may have two different "Properties”.

(A) The driver supports "Power saver and Wake on LAN” Option.
Please go to Power management to check all of Wake on LAN function.

(B) The driver supports "Enabled PME” Option.
Go to "Advanced” and enable the "Enabled PME” option.

Question: How to set up Teaming with Intel Ethernet Adapter under Windows10 1809 or later version?(10/1/2019)

Answer:
How to set up Teaming with Intel Ethernet Adapter under Windows10 1809 or later version?
Step1: Access "Device Manager” by searching "Device Manager” at search bar.

Expand "Network Adapters” and right click the Ethernet device to uninstall it.

After uninstalling the Ethernet device, please cold boot the system (power off and then back on completely).

Step2: Download the latest driver (later than v23.5) from Intel or ASRock official website for your Intel® Ethernet Adapter.

Step3: Search "CMD” at search bar and run Command Prompt as administrator.

Unzip the driver package and go to APPS > PROSETDX > Winx64. Copy the root.

Within the Command prompt, please change the root to APPS > PROSETDX > Winx64 folder by following command:
CD C:\Users\1\Desktop\24_2\APPS\PROSETDX\Winx64.

Step4: Install the driver by entering command:
DxSetup.exe BD=1 PROSET=1 ANS=1

After the driver installation, please reboot the system.

Step5: Search "PowerShell” at search bar and run the Windows PowerShell as administrator

Enter the command:
Import-Module –Name "C:\Program Files\Intel\Wired Networking\IntelNetCmdlets\IntelNetCmdlets.dll"
It would not show any conformation. Please enter another command then:
New-IntelNetTeam

Step6: The system will ask for your Team Member Names. Please go to "Device Manager" > "Network Adapters" to confirm the names of the Ethernet Adapters.

Enter the command:
Inte(R) Ethernet Connection (7) I219-V
Inte(R) I211 Gigabit Network Connection

If you just want to set up a Team by using two Ethernet adapters, please type "Enter” at "TeamMemberName[2]”.

Step7: The system will ask which Team Mode you want. You can refer to the list provided by Intel official website.
https://www.intel.com/content/www/us/en/support/articles/000032008/network-and-io/ethernet-products.html (Here we took the Static Link Aggregation mode for demonstration)
Enter the command:
StaticLinkAggregation

Step8: Enter a friendly Team name:
TEAM0

Step9: If you success, find the new Team adapter under Device Manager.

* If you want to uninstall the Team, please use the following command to uninstall it under Powershell:
Remove-IntelNetTeam

The system will ask you the Team Name, please enter your Team Name and the Team will be uninstalled.

For more details, please visit: https://www.intel.com/content/www/us/en/support/articles/000032008/network-and-io/ethernet-products.html

Question: When I install Windows 10 with a CPU that has 6 or more cores (3900, 3900X, 3950, etc.) on X470 Gaming-ITX/ac, the system will BSOD. What should I do?(12/1/2019)

Answer:
If a CPU with 6 or more cores is used on X470 Gaming-ITX/ac, please refer to the following steps to install Windows 10.

Step 1: Power on the system and press [Del] or [F2] to boot into BIOS.

Step 2: Go to Advanced\ AMD Overclocking \Accept

Step 3: Adjust the following settings:
- [CCD Control] to [1 CCD]
- [Core control] to [TWO(1+1)]

Step 4: Press [F10] to save the settings and exit.

Step 5: Install Windows 10.
Step 6: Refer to ASRock website to download and install all drivers. (Reboot the system when required)

Step 7: Refer to previous steps 1 ~ 3 to restore following settings to default.
-[CCD Control] set to [Auto]
-[Core Control] set to [Auto].

Step 8: Press[F10] to save the settings and exit.

Question: TPM2.0 module is required in Windows 11 specification, does it need TPM2.0 hardware module?(7/1/2021)

Answer:
No, please enabled [Intel® Platform Trust Technology (Intel® PTT)] or [AMD CPU fTPM] feature under UEFI BIOS. It supports the TPM2.0 feature without TPM2.0 hardware module.

ASRock Intel Platform

For the new Microsoft® Windows 11 installation, we recommend disabling the CSM setting before using the Intel® PTT.

Supported platform.

Series	Supported Platform
Intel MSDT	Intel 300 series or later plaform
Intel HEDT	Intel X299 or later platform
Intel SOC	Gemi Lake or later platform

*Intel® PTT is supported. The actual support may be varied based on official release of Windows 11 by Microsoft®.

BIOS option
(a) Go to "Security page” to find the "Intel® Platform Trust Technology” option.
(b) Enabled "Intel® Platform Trust Technology” under UEFI BIOS

Enabled

Intel® CPU support list:
https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

ASRock AMD Platform

AMD CPU fTPM

For the new Microsoft® Windows 11 installation, we recommend disabling the CSM setting before using the AMD CPU fTPM.

Supported platform.

Series	Supported Platform
*AMD AM4	AMD 300 series or later plaform
AMD AM5	AMD 600 series or later platform
*AMD HEDT	X399, TRX40, WRX80

*AMD CPU fTPM is supported. The actual support may be varied based on official release of Windows 11 by Microsoft®.

BIOS option
(a) Go to "Advanced" \ "CPU Configuration" page to find [AMD fTPM switch].
(b) Adjust "AMD fTPM switch" option to [AMD CPU fTPM].

Adjust

AMD CPU support list:
https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-amd-processors

#win11 #windows11

Question: Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11?

(10/1/2021)

Answer:
Microsoft® Windows 11® has a security function called "Memory integrity”. This function can prevent attacks from inserting malicious code into high-security processes, but it will interfere with the ability to read sensor values and affect the function of OC software.

Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? step1

Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? step1

We recommend temporarily disabling this function when you would like to use OC software. Please refer to the following steps to deactivate it.

Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? step2

Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? step2

Step.2 Press "Core isolation details”.

Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? step3

Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? step3

Step.3 Disable "Memory integrity” and restart the system to apply the setting.

Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? step4

Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? step4

Question: How to check the RAID configuration via the Intel RST application under Windows 11?(12/15/2021)

Answer:
Please refer to the following steps to check the RAID configuration.

Step 1: Obtain the Intel(R) RST driver installation package and run the executable (SetupRST.exe).
*RST driver can be obtained via the download section of the product page on the ASRock website.
*Default settings and name of the driver may vary and is subject to change without notice.

How to check the RAID configuration via the Intel RST application under Windows 11?

Step 2: Install using the default setting and reboot the computer.

How to check the RAID configuration via the Intel RST application under Windows 11?

Step 3: From Windows desktop, find and launch the Intel® Optane(TM) Memory and Storage Management application.

How to check the RAID configuration via the Intel RST application under Windows 11?

Question: How to enable HDR function under Windows?(8/9/2022)

Answer:
First check if your monitor supports HDR function. (High Dynamic Range)
You may check the product specifications on the ASRock website:
https://www.asrock.com/index.asp

E.g. ASRock Gaming Monitor PG27FF1A supports HDR function.
How to enable HDR function under Windows?

Settings under Windows 11:
1) Go to Settings> System> Display.
2) If your monitor supports HDR function, you may enable it.
How to enable HDR function under Windows? Win11

How to enable HDR function under Windows? Win11

Settings under Windows 10:
1) Go to Settings> System> Display.
2) If your monitor supports HDR function, you may enable it.
How to enable HDR function under Windows? Win10

How to enable HDR function under Windows? Win10

Hardware requirements
- Processor: Intel 7th gen. processor or later
- Graphics card: NVidia GTX 10 Series or later/AMD RX500 Series or later

Software requirements
- OS: Windows 10 (ver:1709 or later)
- Software: Movies & TV with HEVC Codec installed
- Microsoft Edge Browser, PowerDVD 17 or later and VLC v3.0 (64bit) or later

Question: How do I install Windows 11 without the Internet?(9/28/2022)

Answer:
If you encounter the following screen while installing Windows 11, please follow the steps below to proceed install Windows 11 without the Internet.

How do I install Windows 11 without the Internet?

Step 1: Press shift + F10 key to open command prompt → Type oobe\bypassnro → Hit Enter key to set up Windows 11 without an Internet connection.

How do I install Windows 11 without the Internet? Step1

How do I install Windows 11 without the Internet? Step1

Step 2: After step 1, the system will restart once.

Step 3: After restart, proceed on settings up Windows 11 until you see the following screen. Then click I don't have internet.

How do I install Windows 11 without the Internet? Step3

How do I install Windows 11 without the Internet? Step3

Step 4: Click Continue with limited setup to create an local account.

How do I install Windows 11 without the Internet? Step4

Question: How do I configure Realtek 5.1ch audio output on N100M under Windows 10?(10/29/2024)

Answer:
Please follow the steps below.
1. Go to BIOS\Chipset Configuration and set Intel SST to "Enabled”.

$Go to BIOS\Chipset Configuration and set Intel SST to$

2. Boot into Windows. Download and install Realtek high definition audio driver version:6.0.9503.1_RTK_SST and follow the instructions, restarting the system after the installation.
Realtek high definition audio driver ver:6.0.9503.1_RTK_SST:

https://download.asrock.com/Drivers/All/Audio/Realtek_Audio(v6.0.9503.1_RTK_SST).zip

3. After the restart, please check Device Manager > Sound, video and game controllers.

After the restart, please check Device Manager > Sound, video and game controllers.”

#N100M #Realtek #Audio #5.1 #HDMI #Audio #ISST #Intel #SST #surround #sound #no #sound #audio #driver #Intel #Audio #Win #10 #Windows

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