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Question: I can't update the BIOS via Internet Flash, what should I do?(7/1/2013) Answer: You may follow the steps below:
1. Please load default settings for the BIOS and make sure your system is connected to the Internet.
2. If your Internet environment is PPPoE, please enter "Network Configuration item".
Select "Internet Setting" as "PPPoE" then type in your name and password.
3. You can select the UEFI Download Server nearest to you.
4. If the same problem still occurs, please download and update the latest BIOS from ASRock's website first, then you can update the BIOS via Internet Flash next time.
Download link: https://www.asrock.com/support/download.asp
Question: If I have a TPM module on the motherboard and want to update the BIOS, what should I do?(12/1/2016) Answer: If you have a TPM module on the motherboard and want to update BIOS, please follow the steps below to disable TPM function before flashing BIOS.
In OS:
1. Right-click the Menu button.
2. Left-click > Control Panel > System and Security > BitLocker Drive Encryption
3. Turn off BitLocker
In BIOS
1. BIOS setup > Advanced > Trusted Computing
2. Security Device Support to "Disable”
After flashing the BIOS, please enable the function.
Question: How can I update BIOS by ASRock Instant Flash on AM4 platform?(3/1/2017) Answer: Since AMD AM4 is a new structure and we just found BIOS cannot be completely updated by our Instant Flash. Thus, for the old BIOS version released before 2017/03/07, there is no "Instant Flash” option under BIOS. To make sure BIOS update can be executed completely, please use DOS or Windows BIOS update methods to do update temporarily.
After updating to the following version, Instant Flash functions and options are supported under BIOS and it can be used for updating the newer BIOS file in the future.