ASRock > FAQ

Question: After I tried to overclock the memory, my system with Z890 motherboard cannot power on. What should I do?(10/29/2024)

Answer:
Overclocking results may vary between different CPUs and hardware configurations.
If the system fails to power on boot when the power button is pressed (no fans spinning) after loading XMP or overclocking memory, please follow below steps.
1. Switch off power completely. Wait at least 20 seconds. Switch power back on and start the system.
2. If that fails, please clear the CMOS. See the user manual for the clear CMOS procedure for your motherboard.
3. In case that does not help, use flashback to update to the latest BIOS. The BIOS is available via the ASRock website. Please make sure to select the correct model, as some model names are similar.
Visit ASRock's website: https://www.asrock.com/support/index.asp?Model=Z890

#Intel Z890 #series #Z890 #overclocking #unstable #memory #frequency #memory #speed

Question: How can I let my ARC graphics card enter power saving mode?(4/11/2023)

Answer:
Please check below table and follow the instructions.

Overview

● ASRock ARC graphics card firmware (FW) update

	A770 PGD	A750 CLD	A380 CLI	A770 LE
Intel graphics card driver	Required	Required	Required	Required
Update the graphics card FW	Required	Required	No need	No need
Set PCIe power to "Maximum power savings”	Required	Required	Required	Required
Reinstall the graphics card driver and check the "GPU Core Power”	Required	Required	No need	No need

● BIOS Setting for ARC GPU Power Saving
■Intel Platform
■AMD Platform

● Power Consumption After Updating FW and Changing the BIOS Settings
■Table

ASRock ARC graphics card FW update

Preparation:
1. Graphics card driver
https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html
2. FW update tool
https://download.asrock.com/TSD/Desktop/FAQ/IGFXUpdate(v1.0.1).zip
3. Set PCIe power to maximum power savings

Procedures
●Intel Graphics Card Driver
Go to Intel's official website to download and install the latest official graphics card driver.

Go to Intel's official website to download and install the latest official graphics card driver.

● Update the Graphics Card FW
Step 1. Download and unzip IGFXUpdate(v1.01.1).
Step 2. Run "IGFXUpdate”
Run

Step 3. Click Yes to restart the system.

Step 4. After the system has restarted, the FW update will begin.
*If this message doesn't show up, please disable the "Secure Boot” in BIOS and try again.

Step 5. During the update, the following security message will pop up.

Step 6. Click on Install this driver software anyway.

Step 7. The update process will proceed. The screen might blink during the update.

Step 8. Please restart your computer when the following prompt is shown.

Please restart your computer when the following prompt is shown.

● Set PCIe Power to Maximum Power Savings
Step 1. Go to [Control Panel\Hardware and Sound\Power Options\Edit Plan Settings\Change] and click [Change advanced power settings].
click Change advanced power settings.

Step 2. Scroll down to PCI Express\Link State Power Management and select Maximum power savings. Make sure to click apply to apply the changes.

● Re-install the Graphics Card Driver and Check the GPU Power

Step 1. Reinstall the latest graphics card driver.
Step 2. To check the power consumption of the Intel ARC graphics card, please open Intel Arc Control and find the GPU Core Power.

To check the power consumption of the Intel ARC graphics card, please open Intel Arc Control and find the GPU Core Power.

BIOS Setting For ARC GPU Power Saving

● ASRock Intel Motherboard:
Required BIOS Version:
700-series motherboard: Please use the latest BIOS
600/500/400-series motherboard: Use the latest BIOS. It that does not work, please contact ASRock Technical Support. https://event.asrock.com/tsd.asp
BIOS Settings for all ASRock Intel models:
In BIOS > Advanced > Chipset Configuration, apply the following settings.
PCI Express Native Control: Enabled
PCIE ASPM Support: L1
PCH PCIE ASPM Support: L1
BIOS Setting For ARC GPU Power Saving

● ASRock AMD Motherboard:
Required BIOS Version:

Platform	600 series	500 series	400 series	300 series
BIOS version	Any version		Not supported

BIOS Setting for all AMD models:
There is no need to change BIOS settings.

● Other brands motherboard:
Please contact your motherboard vendor for further assistance.

Power Consumption After Updating FW and Changing the BIOS Settings

● Table:

Unit: watt	Not idle	Idle (power saving)	Monitor off
A770 LE	~35	~16	~1
A770 PGD	~29	~7	~1
A750 CLD	~42	~32	~11
A380 CLI	~17	~15	~6

#Intel ARC #ARC #A770 PGD 8GO #A770 #Intel Arc A770 Phantom Gaming D 8GB OC #A750 CLD 8GO #A750 #Intel Arc A750 Challenger D 8GB OC #A380 CLI 6GO #A380 #Intel Arc A380 Challenger ITX 6GB OC #Power Saving #BIOS #ASPM #vBIOS

Question: With RX6800 CLP 16GO I cannot get screen output in BIOS/UEFI. What should I do?(3/1/2023)

Answer:
Please update the vBIOS of your RX6800 CLP 16GO.
1. Go to AMD official website to download and install the latest official graphics card driver.

Go to AMD official website to download and install the latest official graphics card driver.

2. Download and extract the VBIOS_L06_update file.
Download link:
https://download.asrock.com/TSD/Desktop/FAQ/VBIOS_L06_update.zip

3. Run "insttool64.exe” as administrator. A command prompt window pop on and close immediately. It is a normal behavior.

4. Run Command prompt as administrator.

5. Enter the folder path to the extracted file and press [enter].
Default path and command:
cd C:\Users\[Username]\Downloads\VBIOS_L06_update\VBIOS update
*Please change the command if you change the download path.

6. Type command "Update.cmd” and press [enter].
Update procedure will start up. This mean the system is flashing the vBIOS. DO NOT turn off the system during the update.

Command prompt will pop up. This mean the system is flashing the vBIOS. DO NOT turn off the system during the update.

Command prompt will pop up. This mean the system is flashing the vBIOS. DO NOT turn off the system during the update.

7. Once the flashing has finished, Command Prompt will report it as shown below.
Command prompt will pop up. This mean the system is flashing the vBIOS. DO NOT turn off the system during the update.

8. Please restart the system after flashing.

#RX6800 CLP 16GO #RX6800 #RX 6800 #BIOS #UEFI #no output #blank #no image #vBIOS #RX 6800 Challenger Pro 16G OC #RX6800 Challenger Pro 16G OC

Question: There is no sound output from the rear audio port. What can I do to fix it?(9/27/2022)

Answer:
If there is no sound output from the rear audio port, please visit ASRock WRX80 Creator / WRX80 Creator R2.0 BIOS / Firmware download page to update the audio firmware.
WRX80 Creator:
https://www.asrock.com/MB/AMD/WRX80%20Creator/index.asp#BIOS
WRX80 Creator R2.0:
https://www.asrock.com/MB/AMD/WRX80%20Creator%20R2.0/index.asp#BIOS

Question: Why can my game not start with my Intel 600 series motherboard?(11/2/2021)

Answer:
Some games use DRM (Digital Rights Management) protection. Please check for available updates for your game, where the DRM solution supports Alder Lake CPUs.
If the game development is discontinued and there is no update available for the DRM, please follow below steps to enable the "Legacy Game Compatibility Mode”.

Step 1.
Press [Del] or [F2] during the POST stage to boot into BIOS.

Step 2.
Press [F6] to enter "Advanced” mode and go to Advanced\CPU Configuration

Step 3.
Enable the "Legacy Game Compatibility Mode” in BIOS.
(The option is at the bottom of the CPU Configuration page)

Step 4.
Press [F10] to save the setting and restart the system.

Step 5.
The [Scroll Lock] key on your keyboard is now a hotkey. It can be used to enable/disable the Intel E-core parking feature. Before starting a game outdated DRM protection, please press [Scroll Lock] within the OS to enable Intel E-core parking.

For further information, please visit Intel website.
．Why Can Digital Rights Management (DRM) Crash Some Games on 12th Gen Intel® Core™ Processors?
．List of Games Affected by DRM Issue in 12th Gen Intel® Core™ Processors for Windows 11* and Windows® 10

Question: How do I enable C.A.M. (Clever Access Memory / Resizable BAR) on H510 Pro BTC+?(10/27/2021)

Answer:
Please follow the steps below to enable C.A.M. (Clever Access Memory) on H510 Pro BTC+.

Step 1.
Download BIOS 1.40 or later version from ASRock website and update the BIOS via Instant Flash.
https://www.asrock.com/MB/Intel/H510%20Pro%20BTC+/index.asp#BIOS

Step 2.
The C.A.M. (Clever Access Memory) option is supported when integrated graphics are disabled.
By default integrated graphics will be disabled when a PCIe graphics card is detected.
Please make sure the monitor is connected to the graphic card.

Step 3.
Please go to BIOS\Advanced\Chipset Configuration and enable "C.A.M. (Clever Access Memory)”.
How do I enable C.A.M. (Clever Access Memory / Resizable BAR) on H510 Pro BTC+?

Step 4.
Press F10 to save the setting and restart.

Question: I would like to use AMD Threadripper 2 CPU on ASRock X399 platform, what should I do?(7/1/2018)

Answer:
ASRock X399 platform has supported AMD Threadripper 2 CPU since BIOS version P3.XX.
If your BIOS version is older than P3.XX, please update BIOS without powering on the system (without CPU) by using the BIOS Flashback feature that X399 supports.

Please refer to the following procedures to update the BIOS.
1.Visit ASRock website and enter the BIOS download page of your motherboard to download the latest BIOS.
Link: https://www.asrock.com/mb/

2.Copy the BIOS file to your USB flash drive. Please make sure that the file system on the USB flash drive is FAT32.
3.Extract BIOS file from the zip file and rename the file to "CREATIVE.ROM”.

4.Plug the 24 pin power connector on the motherboard without other devices. Then turn on the power supply's AC switch. Please DO NOT power on the system.

5.Then plug your USB drive to the USB BIOS Flashback port.
*Please refer to the user manual for the detail information of USB Flashback port.

Model	USB BIOS Flashback port
X399 Taichi	USB3_6
X399M Taichi	USB3_6
Fatal1ty X399 Professional Gaming	USB3_6

6.Press the BIOS Flashback Switch for about three seconds. Then the LED starts to blink.

7.Wait a few seconds. The BIOS flashing process is completed when the LED stops blinking.
*If the LED light turns solid green, the BIOS Flashback is not operating properly. Please make sure that you plug the USB drive to the USB BIOS Flashback port properly.

Question: I'd like to install the TR4 1900X CPU on X399Taichi or X399 Prof. Gaming, what should I do?
Please refer to the following steps to update the BIOS P1.30 or later version to support TR4 1900X CPU.(8/1/2017)

Answer:
Step 1. Download the BIOS P1.30 or later version from ASRock's website
X399 Taichi: https://www.asrock.com/mb/AMD/X399%20Taichi/index.asp#BIOS
X399 Prof. Gaming: https://www.asrock.com/MB/AMD/Fatal1ty%20X399%20Professional%20Gaming/index.asp#BIOS

Step 2. Please make sure that the file system of your USB flash drive is FAT32.
Go to This PC → Right click on the mouse → Select Properties → File system

Step 3. If the USB drive is not FAT32 format, please create an USB flash with FAT32 format.
Go to This PC → Right click on the mouse → Select Format → Select FAT32 → Start

Step 4. Copy the BIOS file to your USB flash drive and extract BIOS file from the zip file.

Step 5. Rename the file to "creative.rom” and put the file on root directory

Step 6. Install the 24 pin power connector to the motherboard. Then turn on the AC switch of the power supply.
*There is no need to power on the system.

Step 7. Connect your USB drive to the USB BIOS Flashback port.

Step 8. Press the BIOS Flashback button for about three seconds. Then the LED starts to blink.

Step 9. Wait until the LED stops blinking, indicating that BIOS flashing has been completed.

*If the LED light turns solid green, this means that the BIOS Flashback is not operating properly.
1. Please make sure that you connect the USB drive to the USB BIOS Flashback port.
2. BIOS Flashback button (BIOS_FB1, see p.9, No. 19) allows users to flash the BIOS.
3. Flash the BIOS again from step 5.

Question: What is the requirement to support Intel Optane Memory?(4/1/2017)

Answer:
To support Intel Optane Memory, please make sure if your system meet the followings:
1. Choose Z270, H270 or B250 series platform and 7th Generation (Kaby Lake) Intel® Core™ Processor.
2. Install Windows 10 64bit OS.
3. The system drive needs to be GPT format.
4. Update to supported BIOS P2.00 or later version.
5. Only supported for SATA-based boot drive

Question: Which BIOS version should I update to support and optimize Intel Optane Memory feature?(4/1/2017)

Answer:
Z270, H270 and B250 platform can support Intel Optane memory since BIOS P2.00 version.
Please download BIOS P2.00 or later BIOS version for compatibility with Intel Optane memory.
Download link: https://www.asrock.com/support/index.asp?cat=BIOS

Question: How can I update BIOS by ASRock Instant Flash on AM4 platform?(3/1/2017)

Answer:
Since AMD AM4 is a new structure and we just found BIOS cannot be completely updated by our Instant Flash. Thus, for the old BIOS version released before 2017/03/07, there is no "Instant Flash” option under BIOS. To make sure BIOS update can be executed completely, please use DOS or Windows BIOS update methods to do update temporarily.
After updating to the following version, Instant Flash functions and options are supported under BIOS and it can be used for updating the newer BIOS file in the future.

Model	BIOS Version
Fatal1ty X370 Professional Gaming	P1.50
X370 Taichi	P1.50
X370 Killer SLI/ac	P1.60
X370 Killer SLI	P1.60
Fatal1ty X370 Gaming K4	P1.60
Fatal1ty AB350 Gaming K4	P1.40
AB350 Pro4	P1.40
AB350M	P1.20

Question: How can I adjust "CPU Frequency Multiplier Change” setting on AM4 platform?(3/1/2017)

Answer:
CPU Frequency Multiplier Change option is already supported by the new BIOS update.
Please visit ASRock Download zone and update the BIOS to the following BIOS or later versions.
Download link: https://www.asrock.com/support/index.asp

Model	BIOS Version
Fatal1ty X370 Professional Gaming	P1.50
X370 Taichi	P1.50
X370 Killer SLI/ac	P1.40
X370 Killer SLI	P1.40
Fatal1ty X370 Gaming K4	P1.40
Fatal1ty AB350 Gaming K4	P1.40
AB350 Pro4	P1.40
AB350M	P1.20

Question: If I change the setting in BIOS of AM4 series motherboards, is there any notice before updating BIOS?(3/1/2017)

Answer:
If you change any setting in BIOS and want to update the BIOS, please enter BIOS setup to load default setting. After reboot, please update the BIOS.

Question: If I want to change voltage in BIOS setting for Ryzen CPU on AB350 series motherboards, how do I do?(3/1/2017)

Answer:
The voltage setting option for Ryzen CPU is supported by the new BIOS update.
(BIOS ->OC Tweaker-> CPU frequency & Voltage Change-> Manual)
Please visit ASRock Download zone and update the BIOS to the following BIOS or later versions.
Download link: https://www.asrock.com/support/index.asp

Model	BIOS Version
Fatal1ty AB350 Gaming K4	L1.43
AB350 Pro4	L1.43
AB350M	L1.23
AB350M Pro4	L1.03
AB350M-HDV	L1.03

Question: The system doesn't boot properly after loading DRAM XMP Profile on AM4 motherboards. How do I do?(3/1/2017)

Answer:
Please update the latest BIOS from ASRock official website firstly.
Download link: https://www.asrock.com/support/index.asp?cat=BIOS
Because of AM4 memory compatibility issue, some high frequency memory modules may not work with XMP profile successfully. ASRock keeps updating the latest AMD AGESA code to enhance the high frequency memory capability. Please keep tracking the latest BIOS update on ASRock official website.
We have tested some memory modules on AM4 platform and users can refer to our suggested module list for choosing the finest ones to pair with your AM4 motherboard.
Memory support list link:
X370 Professional Gaming,
X370 Taichi,
X370 Killer SLI/ac,
X370 Killer SLI,
X370 Gaming K4,
AB350 Pro4,
AB350M Pro4,
AB350 Gaming K4

Question: If I have a TPM module on the motherboard and want to update the BIOS, what should I do?(12/1/2016)

Answer:
If you have a TPM module on the motherboard and want to update BIOS, please follow the steps below to disable TPM function before flashing BIOS.
In OS:
1. Right-click the Menu button.
2. Left-click > Control Panel > System and Security > BitLocker Drive Encryption
3. Turn off BitLocker

In BIOS
1. BIOS setup > Advanced > Trusted Computing
2. Security Device Support to "Disable”

After flashing the BIOS, please enable the function.

Question: Do ASRock Intel X99 motherboards support Intel Broadwell-E CPU?(6/1/2016)

Answer:
To support the Intel Broadwell-E CPU, please refer to the following table and update your BIOS version.
Download Link: https://www.asrock.com/support/index.asp

Model	BIOS Version
X99 Extreme11	P3.00
X99 Extreme6	P3.00
X99 Extreme6/3.1	P3.00
X99 Extreme4	P3.30
X99 Extreme4/3.1	P3.00
X99 Extreme3	P3.30
X99 OC Formula	P3.00
X99 OC Formula/3.1	P3.20
X99 Professional	P3.10
X99 Professional/3.1	P3.20
X99E-ITX/ac	P3.10
X99M Killer	P3.00
X99M Killer/3.1	P3.30
X99X Killer	P3.00
X99X Killer/3.1	P3.00
X99 WS-E/10G	P3.00
X99 WS-E	P3.00
X99 WS	P3.10

Question: Under Windows 10 version 1511 (Threshold 2 Build 10586), Z170 Extreme6 and Z170 Gaming K6 series models may not resume from Sleep mode (S3) or enter into Hibernation mode (S4) properly.(12/1/2015)

Answer:
Please visit ASRock Download zone and update the BIOS to the following BIOS or later versions.
Download link: https://www.asrock.com/support/download.asp

Model	BIOS Version
Z170 Extreme6+	P1.80
Z170 Extreme6	P1.80
Z170 Gaming K6+	P1.90
Z170 Gaming K6	P1.90

Question: When using Intel G3258 CPUs on H81/P81/H87/B85/H91/H97 platforms, I can't install Windows 10. What should I do?(7/1/2015)

Answer:
For Intel G3258 CPUs to support Windows 10, please download the following BIOS or later versions with Microcode 19 from the download links on our website.
If your model isn't listed in the table, please visit the beta zone of your model and then update the latest beta BIOS.

Model	P BIOS
H81M-VG4 R2.0	P1.40
H81M-DGS R2.0	P1.60
H81M-HDS R2.0	P1.30
H81M-HDS	P2.10
H81M-DG4	P1.10
H97 Anniversary	P1.50
H97M Anniversary	P2.10
B85 Anniversary	P1.40
B95M-DGS	P1.60
B85M-DGS	P1.50
B85M Pro3	P1.40
H97M Pro4	P2.00
B85M-HDS	P1.70
B85 Pro4	P2.30
B85M	P2.50
H81M-HG4	P1.50
H81M	P1.90
H81M-GL	P2.00
H81M-G	P1.40
H97 Pro4	P1.90
H97M	P2.00

Question: How can I improve the Wi-Fi performance of my M8 system?(6/1/2015)

Answer:
Please kindly follow the steps below.

Step 1.Update the BIOS version.
Z97-M8 P1.40 or later versions
Link: https://www.asrock.com/nettop/Intel/M8%20Series%20(Z97)/?cat=Beta

Z87-M8 P1.70 or later versions
Link: https://www.asrock.com.tw/nettop/Intel/M8%20Series/?cat=Download&os=BIOS

Step 2. Un-install Intel® Smart Connect Technology driver from your system.

Question: If I install two monitors (DVI and D-sub) on FM2A88X Extreme6+ and boot up the system, the system will freeze during Windows 8.1 booting process. How do I solve this problem?(3/1/2015)

Answer:
Please download and update BIOS P3.30 or later versions from the following link.
Download Link: https://www.asrock.com/mb/AMD/FM2A88X%20Extreme6+/?cat=Download&os=BIOS

Question: After installing two R9 295x2 VGA cards on my X99 platform, the system fails to boot up. How do I fix this?(3/1/2015)

Answer:
Please refer to the following steps to update the BIOS from ASRock's website.

Model	BIOS Version
X99 Extreme3	P1.80
X99 Extreme4	P1.80
X99 Extreme6	P1.80
X99 Extreme6/ac	P1.60
X99 Extreme11	P1.10
X99 OC Formula	P1.80
X99 Professional	P1.60
X99 WS	P1.70
X99 WS-E	P1.20
X99 WS-E/10G	P1.20
X99M Extreme4	P1.70
X99M Killer	P1.80
X99X Killer	P1.80

Step 1. Please remove all unnecessary PCI-E devices including 1 R9 295x2 VGA card, and only install one VGA card onto the system as a display output.
Step 2. Boot up the system and then enter into BIOS setup.
Step 3. Please load the BIOS default settings and then save the settings.
Step 4. Enter into BIOS setup and choose "Instant Flash" to upgrade to the latest BIOS
Step 5. After successfully updating the BIOS, please install the second R9 295x2 VGA card onto your system.

Question: I'm using M.2 SATA3 6.0 Gbps module on Fatal1ty 990FX Killer, is there any tips to maximize the performance?(5/1/2014)

Answer:
Please disable [IDE combine mode] in BIOS > Advanced > Storage Configuration and save the settings.

Or, update BIOS to P1.10 or later version, and the system will automatically change the setting for you.
BIOS download link

Question: How to enabled AMD Dual Graphics feature on AMD Platform?(3/1/2014)

Answer:
Step 1:
Please make sure that you have installed the latest BIOS and two 1866MHz or higher frequency memory modules in dual channel.
Also keep the default UEFI setting of "Dual Graphics" option on [Auto].
BIOS download link: https://www.asrock.com/support/download.asp

Step 2:
Install one AMD RADEON PCI Express graphics card to the PCIE slot.

Step 3:
Connect the monitor cable to the onboard VGA port. Please note that the current VGA driver / VBIOS allows Dual Graphics output from the onboard display only.
For any future update, please refer to our website for further information.

Step 4:
Boot into the OS.
Then please remove the AMD driver if you have any VGA driver installed in your system.

Step 5:
Install the onboard VGA driver from our support CD to your system for both the onboard VGA and the discrete graphics card.

Step 6:
Restart your computer. Right-click the desktop. Click "AMD VISION Engine Control Center" to enter AMD VISION Engine Control Center.

Step 7:
You can also click "AMD VISION Engine Control Center" on your Windows taskbar to enter AMD VISION Engine Control Center.

Step 8:
In AMD VISION Engine Control Center, please choose "Performance". Click "AMD CrossFire™".

Step 9:
Click "Enable CrossFire™" and click "Apply" to save your change.

Step 10:
Reboot your system. Then you can freely enjoy the benefit of Dual Graphics feature.

Question: I can't update the BIOS via Internet Flash, what should I do?(7/1/2013)

Answer:
You may follow the steps below:
1. Please load default settings for the BIOS and make sure your system is connected to the Internet.
2. If your Internet environment is PPPoE, please enter "Network Configuration item".
Select "Internet Setting" as "PPPoE" then type in your name and password.

3. You can select the UEFI Download Server nearest to you.

4. If the same problem still occurs, please download and update the latest BIOS from ASRock's website first, then you can update the BIOS via Internet Flash next time.
Download link: https://www.asrock.com/support/download.asp

Question: How could I use Wake On LAN function under Ubuntu (Kernal version 3.2.0-23) on Vision 3D series?(4/1/2013)

Answer:
Please follow below steps to use WOL function.
1. Please enable "Onboard LAN power on" in BIOS\Advanced\ACPI configuration.
2. Connect LAN cable.
3. Search terminal in Dash Home and open it.

4. Please install ethtool to enable WOL by following command. (Refer the picture)
#sudo apt-get update
#sudo apt-get install ethtool
#sudo ethtool –s eth0 wol g
#sudo reboot

5. Now, the system is ready to be woken up through LAN by other computers.

Question: My system failed to recognize the VGA card and show d6 on Dr. Debug.(6/1/2012)

Answer:
Since there are some VGA cards with incorrect information in vBIOS (Video BIOS), please contact your VGA card vendor or update motherboard BIOS to latest version from our website: https://www.asrock.com/support/download.asp

If you have any question, please contact ASRock TSD.

Question: Does my ASRock 6-series motherboards support Intel Ivy Bridge CPU?(2/1/2012)

Answer:
For support Intel next generation 22nm CPU, it required correspond BIOS version, drivers, and AXTU update.
Please follow below steps to update correspond BIOS, drivers and Utilities.

Step 1: Check BIOS version.
Please check below table and update BIOS since or higher version.
If you have the same or a higher BIOS version on your motherboard, there is no need to update the BIOS and you can skip step 2.

Model	BIOS Version
H61M-VS R2.0	P2.10
H61M-HGS	P1.50
H61M-HVS	P1.90
H61M-HVGS	P1.70
H61M/U3S3	P1.70
H61M-ITX	P1.60
H61iCafe	P1.70
H61DE/S3	P1.70
H61DE/SI	P1.70
H61M-PS	P1.40
H61M	P1.70
H61DEL	P1.70
H61M-GE	P1.70
P65iCafe	P1.40
H61M-VS	P2.10
H61M-S	P1.50
H61M-GS	P1.50

Model	BIOS Version
Fatal1ty Z68 Professional Gen3	P2.10
Z68 Extreme3 Gen3	P2.10
Z68 Extreme4 Gen3	P2.10
Z68 Extreme7 Gen3	P2.10
Z68 Pro3	P2.10
Z68 Pro3 Gen3	P2.10
Z68 Pro3-M	P2.10
Z68M/USB3	P2.10
Z68M-ITX/HT	P2.20
Z68 Extreme4	P2.20

Model	BIOS Version
Fatal1ty P67 Performance	P2.10
Fatal1ty P67 Professional	P3.10
P67 Extreme4	P3.10
P67 Extreme4 Gen3	P2.10
P67 Extreme6	P2.10
P67 Pro	P2.10
P67 Pro3	P3.10
P67 Pro3 SE	P2.10

Model	BIOS Version
H67DE3	P2.10
H67M	P2.10
H67M-GE	P2.10
H67M-GE/HT	P2.10
H67M-ITX	P2.10
H67M-ITX/HT	P2.10

There are two ways to check BIOS version.
1. Boot up your system and press [F2] or [Delete] when ASRock boot logo showing up, you can find the BIOS or UEFI version in the main screen as below.

2. Or find the sticker on BIOS ROM chip as below, you can check which BIOS version implemented when motherboard produced.

Step 2: Updating the BIOS
A), If you have a Sandy Bridge CPU or if you can borrow one from a friend then you can easily update the BIOS yourself.
Please download BIOS from above table, and update BIOS.
For further instructions please click on the "How to update" icon in the corresponding row.
click on the [How to update] icon in the corresponding row

click on the [How to update] icon in the corresponding row

B), If you do not have a Sandy Bridge CPU and you cannot borrow it, please contact the dealer where you bought from to update the BIOS for you.
That is the second fastest option to get your board to support the Ivy Bridge CPU.

If that is not possible then please contact ASRock Technical Support for further help.

*Note: If you use a USB flash drive to update BIOS, after new BIOS image has been written to the chip, please press any key to restart system. At this moment, please do not remove the USB flash drive. Intel ME firmware update procedure will proceed automatically if it is required.
**Note: Please only use the BIOS image offered on ASRock website.

Step 3: Update suitable Intel HD graphics driver from ASRock website
*How to update Intel HD graphics driver:
1. Please unzip and open the folder to execute "setup".

2. Follow Intel driver installer to install the graphics driver.

3. After the installation has finished you will see below message, please restart your system at this moment.

Step4: Install the correct version of Intel Management Engine from ASRock website:
*How to update Intel Management Engine:
1. Please unzip and open the folder to execute "setup".
Route: Enter Intel ME8 folder-> ME8_1.5M_8.0.0.1351-> Installers-> ME_SW-> Choose "Setup".

2. Follow Intel driver installer to install the ME driver.

3. After the installation has finished, you will see below message. Please click on "Finish".

Step 5: Install Intel Smart Connect driver for Microsoft Windows7/7 64 bit. OS.

Step 6: Update ASRock AXTU Utility.
Please update new AXTU version on ASRock website.

Step 7: Replace CPU to Intel Ivy Bridge.

Question: If my mouse or keyboard works abnormally under BIOS, how do I solve this problem?(11/1/2011)

Answer:
Please kindly update the latest BIOS from below link or beta BIOS from Beta Zone for testing.
BIOS download link: https://www.asrock.com/support/download.asp

Question: When I install ATI HD6670, HD6570, and HD6450 on A75/A55 series motherboards, there is no display output from VGA card. What can I do?(9/1/2011)

Answer:
Please update latest BIOS form our website.
Download link: https://www.asrock.com/support/download.asp

Or, enter BIOS > North Bridge Configuration, and set [Dual Graphics] to [Disabled].

Question: I have installed all the drivers from support CD, but I could not enable the Intel Smart Response Technology on my Z68 motherboard. What should I do?(5/1/2011)

Answer:
First, please download and update BOTH of your BIOS and Intel Rapid Storage Driver.

Z68 Extreme4: Z68 Extreme4
Z68 Pro3: Z68 Pro3
Z68 Pro3-M: Z68 Pro3-M

After doing so, please follow the steps below to setup Intel Smart Response:

Step 1. Before booting up the system, please make sure to connect your HDD to supported SATA ports.
For Z68 Extreme4, please connect to the ports as shown below.
These ports are from Intel PCH chipset, which support Intel Smart Response Technology.

Please note that, for Z68 Pro3 or Z68 Pro3-M, all the SATA ports are supported.

※ Note:
We recommend users to connect your HDD to SATA3 ports if your HDD is SATA3 spec.
Please DO NOT connect SSD to the system at the moment.

Step 2. Please press F2 or DEL to enter BIOS > Advanced > Storage Configuration.

Step 3. Please set SATA mode to [RAID Mode] as shown below

Step 4. In RAID ROM screen, HDD status should be "Non-RAID Disk"

Step 5. Please install OS in SATA HDD, after installation, please shut down your system and connect SSD to SATA ports listed above.

Step 6. Please install Intel Rapid Storage Driver (10.5.0.1027)

Step 7. After installation is completed, reboot the system and open Intel Rapid Storage Technology.

Step 8. Choose "Accelerate", and click "Enable acceleration"

Step 9. You could change the default settings as you want it, then click "OK"

Step 10. You could see the Smart Storage Caching is enabled as shown below:

Question: I am an owner of AD425PV3/AD525PV3. I could not get any display after booting up my system; I could see CPU fan and power fan are spinning but no display, what should I do?(4/1/2011)

Answer:
Please download the latest BIOS from the links below first,
AD425PV3
AD525PV3
Please follow the steps from below link to update your BIOS, SOP of BIOS update:
https://www.asrock.com/support/note/AD425PV3&AD525PV3(P1.20).pdf

Question: After installing windows7 on ALiveNF7G-GLan or N68PV-GS I installed all the windows7 driver from the website, why I still get an exclamation mark on "co-processor" in device manager?(11/21/2009)

Answer:
ALiveNF7G-GLan: Please update your BIOS to P1.40 or later from this link:
https://www.asrock.com/mb/download.asp?Model=ALiveNF7G-GLAN&o=All

N68PV-GS: Please update your BIOS to P2.00 or later from this link:
https://www.asrock.com/mb/download.asp?Model=N68PV-GS&o=All

Question: Is there any possibility to disable the LED of ION 330 ?(10/22/2009)

Answer:
Yes. Please update your BIOS to P1.60 first. After doing so, you may find the "Good Night LED" option in BIOS -> Smart, please refer to the following picture.

If you set "Good Night LED" to [Enabled], the system would turn LED off.

Question: How do I get my onboard LAN to work properly?(4/28/2008)

Answer:
Here are some suggestions:
1.Make sure the "Onboard LAN" option was enabled in BIOS.
2.Make sure the LAN driver was installed properly. Please check it in "Device Manager".
3.Update the BIOS of your motherboard to the latest one.
4.Try the newer LAN driver from ASRock or chipset vendor's website.
ASRock: https://www.asrock.com/support/Download.asp
Realtek: http://www.realtek.com.tw/default.aspx
NVIDIA: http://www.nvidia.com/Download/index.aspx?lang=en-us
VIA
5.Change another LAN cable. (For Gigabit LAN, please make sure your LAN cable could fully work with Gigabit LAN.)
6.Reinstall the operating system.

Question: My motherboard is 4Core1600Twins-P35/4Core1600P35-WiFi(+). I want to overclock my FSB 800 CPU. Are there any tips to increase the overclocking capability of my system?(1/14/2008)

Answer:
First of all, please update the BIOS to P1.10 or later.
(Download: https://www.asrock.com/support/download.asp?Model=P35 )

Secondly, please adjust the FSB jumper setting on the motherboard according to the following instructions (this will set the DRAM: FSB (frequency) to 1:1)

After doing the above steps, you may set the "Overclock Mode" to [Manual] in the BIOS>Advanced> CPU Configuration and then adjust the "CPU Frequency" to overclock your system.

Question: When I install AMD^® Phenom CPU on ALiveNF6G-VSTA, I found Windows^® Vista™ shows yellow " ! " mark on PCI Express standard Root Port in Device Manager. What do I solve it?(1/14/2008)

Answer:
Please kindly update BIOS P2.20 or later for ALiveNF6G-VSTA to solve the problem.
BIOS Download: https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-VSTA#bios

Question: I am using the AMD^® AM2 rev.G CPU. But the system always stops at POST after I turn on the system. I can't go into the operating system. What should I do?(12/19/2006)

Answer:
For supporting AMD^® AM2 rev.G CPU, please follow the steps to update the BIOS of your motherboard to the latest one.
1.Please press the "F2" key continuously right after turn on the system until it goes into the BIOS setup.
2.Please disable the "Cool'n'Quiet" function in BIOS setup.

3.Press "F10" key to save configuration changes and exit setup.
4.You can start to update the BIOS now.

How to update BIOS?
https://www.asrock.com/support/DOS.html
BIOS download page.
https://www.asrock.com/support/download.asp?c=All

Question: I'm using the Core 2 Duo E6XXX CPU and DDRII 533/667 RAM on 775Dual-VSTA motherboard. But the system is very unstable. Sometimes it gets blue screen or fail when installing the Windows^® XP or some applications. How do I fix this problem?(9/19/2006)

Answer:
Please refer to following steps to fix this problem.

Please set the "DRAM Frequency" as "[333MHz (DDRII 667)]" in BIOS setup if you use DDRII 667 RAM. (BIOS/ Advanced/ Chipset Configuration/ DRAM Frequency)
Please enable the "Flexibility Option" in BIOS setup if you use DDRII 533 RAM. (BIOS/ Advanced/ Chipset Configuration/ Flexibility Option)
If the problem still remains, please update the BIOS to P1.80 or later version.
https://www.asrock.com/mb/download.asp?Model=775Dual-VSTA#bios

Question: I use 775VM800/P4VM800/K7S41GX/K7S41 motherboards. Do these models support 1440x900 resolution?(7/21/2006)

Answer:
If your board is 775VM800, please update BIOS to P1.50 or later version.
https://www.asrock.com/mb/download.asp?Model=775VM800

If your board is P4VM800, please update BIOS to P1.60 or later version.
https://www.asrock.com/mb/download.asp?Model=P4VM800

If your board is K7S41GX, Please update BIOS to P2.50 or later and VGA driver to 3.73 or later version.
https://www.asrock.com/mb/download.asp?Model=K7S41GX&s=462
If your board is K7S41, Please update BIOS to P2.30 or later and VGA driver to 3.73 or later version.
https://www.asrock.com/mb/download.asp?Model=K7S41&s=462

VGA Driver for K7S41 / K7S41GX: http://www.sis.com/download/agreement.php?id=155931

Question: If I use Conroe 1066-CPU on 775Dual-VSTA. What kind of memory should I use?(5/24/2006)

Answer:
If the BIOS version is P1.00, we recommend to use DDR400 and DDRII667 memory module; however, BIOS version is P1.10 and later can support DDR400, DDRII533 and DDRII667, so if you will use DDRII533 modules on your system, we suggest you update bios to P1.10 or later version.
https://www.asrock.com/mb/download.asp?Model=775Dual-VSTA#bios

Question: My Windows^® 98SE / ME system is built by K8 Combo-Z / 939A8X-M / K8Upgrade-1689 / K8A8X-M. I found the latest released BIOS which was added a new option-SATA Operation Mode. Can I use the BIOS for my system?(5/15/2005)

Answer:
Before flashing to the latest BIOS, please update your LAN driver to the latest one (3.10a or newer version). Please refer to our download site to find the latest LAN driver.
https://www.asrock.com/support/download.asp

Question: I want to install Linux Red Hat 9.0 with HT CPU on my P4i65GV. After installation completed and entered into OS, there are two kinds of OS for choosing: 2.4.20-8smp, and 2.4.20-8. When entering into OS 2.4.20-8smp and selecting shut down, it will not shut down properly. How should I solve the problem?(1/18/2005)

Answer:
All ASRock motherboards support ACPI. Since Red Hat 9.0 is APM mode O/S, please refer to https://www.asrock.com/support/Download/P4i65GV.asp to download special BIOS which supports APM. After special BIOS updated, please type the command "Linux apm=power_off" at the beginning of Linux Red Hat 9.0 installation.

Question: My hard drives are Maxtor Diamond MAX 10 and MaxLine III SATA 250 GB and 300 GB with 16 MB cache buffer. My hard drives can not be detected correctly during the POST, what can I do?(1/18/2005)

Answer:
Please update to the newest BIOS of motherboard. If you still encounter problem, please contact Maxtor and update to the newest firmware of hard drives.

Question: I use 3.2G/3.4GHz CPU on P4i65GV / P4i48 / 775i65GV. But CPU speed shows 2.8G? How do I fix it?(9/14/2004)

Answer:
Because you use the new CPU and it is necessary to update the microcode for CPU support. Please update to the latest BIOS.
https://www.asrock.com/mb/download.asp?Model=P4i65GV#bios
https://www.asrock.com/mb/download.asp?Model=P4i48#bios
https://www.asrock.com/mb/download.asp?Model=775i65GV#bios

Question: My motherboard is K7S8X. I can't format my Samsung hard drive and install OS. What should I do?(8/16/2004)

Answer:
Please try to update latest BIOS for K7S8X first and then go to BIOS SETUP -> Advanced -> Chipset Configuration -> IDE Driving. Please try to adjust the option.

Question: My motherboard is K7S8X. When I connect my HDD on primary IDE with jumper setting at master and AOpen DVD\CD-RW combo drive on primary IDE with jumper setting at slave, it takes more than 1 minute to login Windows XP. How can I solve this problem?(7/12/2004)

Answer:
To solve this issue, please connect the HDD on primary IDE with jumper setting at master and AOpen DVD\CD-RW combo drive on secondary IDE with jumper setting at master. Or you can update the motherboard's BIOS to version 2.40 or later to solve this https://www.asrock.com/mb/download.asp?Model=K7S8X#bios

Question: My motherboard is K7S8XE+. There are error messages appeared when I am making the SATA driver diskette. What should I do?(1/14/2004)

Answer:
If you have trouble to make this floppy disk, you can follow the instructions below to solve the problem.
1, Please update BIOS to P1.50 or higher version. You can find the latest BIOS version on our website: https://www.asrock.com/mb/download.asp?Model=K7S8XE%2b&s=462
2, Please connect a hard disk drive to your system when making this floppy disk.
3, Please do not use Mitsumi 48A0W CD drive or Mitsumi 5600W CD drive on your system when making this floppy disk. However, you can use them on your system after you finish making this floppy disk.

Question: My motherboard is SiS chipset based K7S8XE, why my USB 2.0 hard disk box can not be recognized under Windows XP?(11/14/2003)

Answer:
We have experienced that some USB 2.0 boxes may not conscientiously follow the USB 2.0 specification to design, so it cannot operate properly with USB 2.0 specification. Please update the newest BIOS, and then disable the USB 2.0 controller in the BIOS SETUP. At this moment, the USB 2.0 box may have chance to operate with USB 1.1 specification.

Question: How to clear CMOS? (6/13/2003)

Answer:
Please unplug the ATX power and remove the battery, use a metal material like paper clip to short the CLRCMOS1 soldering points or CLRCMOS2 jumpers for 3 seconds. After that, install the battery and plug the ATX power back to the motherboard.

Note: Please do not clear the CMOS right after you update the BIOS.

Question: How do I get the correct CPU speed after updating the BIOS?(6/13/2003)

Answer:
After updating the BIOS, the default of BIOS will be loaded with stable setting and the system runs with slower speed to secure the first boot runs successfully. In order to make your system running with the optimum setting, please remember to load turbo/default setting after you update the BIOS.

Question: After I updated BIOS, ASRock LOGO disappeared when booting up. Why?(3/3/2003)

Answer:
Please don't worried! ASRock has removed LOGO in the new BIOS for all ASRock model. It is normal that ASRock LOGO disappeared after flashing BIOS.

ASRock

FAQ

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ASRock ARC graphics card FW update

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