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Question: I cannot control the RGB lighting of the graphics card. What can I do to fix it?(3/1/2023) Answer: Please flash the RGB controller firmware of the graphics card via the following procedure.
Step 1. Find and download the correct firmware for your graphics card.
Below steps use the RX 7900 XTX Phantom Gaming 24GB OC (RX7900XTX PG 24GO) as example. File and folder names can be different when using another card.
*Please make sure that the graphics card driver is installed before flashing the RGB firmware. *Exit the RGB software before flashing the RGB firmware (and make sure it is not running in the background).
Step 2. Please extract the RGB firmware tool and copy the path of the folder that contains the RGB firmware.
Step 3. Open Command Prompt as administrator.
Step 4. Type cd and paste the path that you have just copied.
Step 5. Hit the Enter key.
Step 6. Type the word "Update” and press the Tab key on the keyboard. A full command file name will show up.
*The command will be vary based on the graphics card used.
Step 7. Use the Enter key to start flashing the RGB firmware. Give it some time.
Step 8. Once the RGB firmware is updated, the command prompt will show "Update Pass.”
Step 9. Start the ASRock RGB software and check if the graphics card's RGB lighting can be controlled.
Question: I cannot control the RGB lighting via RAZER Synapse on my X570/B550 Taichi Razer Edition motherboard. How do I solve this problem?(1/1/2021) Answer: Please flash the RGB controller firmware by following the steps below.
Step 1.
Download the firmware file from ASRock website and extract the compressed file.
Step 2.
Execute "UpdateFW.cmd” to update the RGB controller firmware.
Step 3.
After step 2 please wait for 10 seconds or so and the firmware flash will finish.
Step 4.
After the message "update firmware SUCCESS” is shown please restart your system.
Question: How do I change AMD Wraith RGB Cooler color on AM4 series platform?(4/1/2017) Answer: If you install AMD Wraith RGB lighting cooler and would like to customize the lighting, please connect CPU Cooler
cable to AMD Fan LED Header or RGB LED Header as below on the AM4 motherboards and download ASRock
RGB LED ver:1.0.12 utility or later version to adjust the lighting effects.
Question: How do I control ASRock RGB LED on AM4 motherboard?(3/1/2017) Answer: Please download ASRock RGB LED Utility from the following link, and the LED can be controlled under OS. Link: https://download.asrock.com/Utility/Others/RGBLED(v1.0.12).zip