| Repair / RMA (RMA Policy) »For Authorized Distributors Only: (Email: rma@asrockamerica.com) »End users or indirect customer:
Thank you for choosing ASRock Motherboard. Due to the unique configuration of each computer, we recommend you to contact your dealer for technical support. If you would like contact us for technical support. Please send us an email support@asrockamerica.com and give us a detail discription of the problem alone with the following information. - CPU/Processor (Brand,Speed, FSB,Cache Size)
- Memory (Speed, Capacity, Brand)
- Video Card (Brand, Model, Memory size)
- Operating System (Loaded service pack and driver)
- Hard Drive (Brand, Model, Capacity)
- Other Device (Brand, Model) * If necessary
*Additional system configuration information may require. ASRock provide 1 year warranty service to Authorized Distrubitor ONLY, users should refer to the retailer or original vender RMA & Refund policy. For non Direct Customers, there is a $35.00 service charge + shipping for each item. BIOS $15.00 + shipping
ASRock CD $5.00 + shipping
ASRock I/O Panel $5.00 + shipping »ASRock Service Center (Brasil)
R: Andre Ampere, 153 -17 andar - SI173
Brookin Novo - Cep 0462-080
Tel/Fax: 55 11 5105-3137 RMA Service: Email: rmabr@asrockamerica.com
| |
